Why the CrowdStrike outage is so unprecedented

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The CrowdStrike (CRWD) outage greatly impacted everything from airlines to healthcare to hospitality and more. San Jose State Professor Ahmed Banafa explains that the outage affected many more people than a typical IT failure impacting just one company. He notes that the reason it's taking so long to fix the issue is because it requires manually deleting the file that created the chaos from thousands of computers, a process that could take weeks.

With systems compromised, hackers can take advantage of this situation by creating phishing emails along with fake research and websites to gain access to affected parties. When asked how individuals could keep their computers safe, Banafa emphasized thinking before clicking and only using help directly from Microsoft and CrowdStrike.

In addition, Banafa notes that no one questions a software update, and as a result, 8.5 million devices suffered this outage. He thinks that the incident may prompt Microsoft to reconsider its relationship with CrowdStrike due to the negative publicity.

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This post was written by John Lesinski

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