Grandsys Inc. creates call center consulting, professional planning, and call center systems integration solutions. The company focuses on providing solutions for the management of contact and telemarketing centers. It offers LOG800, a recording system for the big data analysis; QMS8100, a quality management and controlling solution that assists enterprises to assess customer service representative performance; WFM8200, a staffing and operational management system that provides data information, forecasting methods, and graphical interfaces; and eVoice8300, a telemarketing and CRM system that allows enterprises to manage various routines, such as inbound service, outbound marketing, customer care, order services, questionnaires, and more. The company also provides consulting, system plan and integration, cloud application plan and integration, and technical support services. It serves customers in cloud/hosting, insurance, finance, banking, telecommunications, transportation, education, government, utility, outsourcing, marketing, information technology, gaming, TV shopping, medicine, manufacturing, logistics, and other markets in Taiwan and mainland China. The company was founded in 1992 and is based in Taipei City, Taiwan with additional offices in Taichung, Yunlin, and Kaohsiung, Taiwan; Beijing, Shanghai, Guangzhou, and Nanjing, China.