Ziggo Q3 2013 results: Strong growth of internet and triple play

Utrecht, October 18, 2013
Ziggo N.V. Q3 2013 Results

Strong growth of internet and triple play

Broadband internet: 46,000 net adds in Q3

· Successful innovations and increased efforts in sales and customer retention result in strong growth of net adds for internet, telephony and triple play
· Roll-out of popular WifiSpots and increased internet speeds support strong growth of internet subscribers
· Over 1 million WifiSpots activated since launch with number of users and data offloaded growing every day
· Ziggo Mobile launched successfully on September 16 with efficient MVNO and offload model
· Churn in customer base shows a decline compared to previous quarters
· Continued organic revenue growth for B2B of 7.5% y-o-y

Operational highlights Q3 2013
· All-in-1 bundle subscribers up 37,000 in Q3, resulting in 2.5% q-o-q growth and 8.2% y-o-y growth; All-in-1 bundle penetration reaches 53.9% of our consumer customer base
· Strong growth in internet subscribers of 46,000 in Q3, representing 2.5% q-o-q growth and 6.3% y-o-y growth
· Telephony usage revenue stabilized at 0.3% y-o-y; up 1.8% excl. FTA rate reductions in 2012 and 2013
· Revenues for digital pay TV down 2.7% y-o-y with loss of pay-TV subscribers partially offset by high growth of VoD transactions, up 43% y-o-y
· B2B achieves continued growth with 4,000 net adds for its business bundles

Financial highlights Q3 2013
· Revenue up 2.9% y-o-y to €391.1 million; organic revenue excl. set-top box sales and `revenue from other sources` up 0.9%
· Adjusted EBITDA €220.4 million, down 2.9% y-o-y from the record quarter Q3 2012.
Excluding Esprit Telecom, EBITDA down 3.6%
· Free cash flow €136.3 million, down 25.7% y-o-y due to higher capital expenditure and increased spending on sales and retention
· Net profit up 19.4% to €86.5 million, from €72.4 million in Q3 2012
· Earnings per share increased by 19.4% y-o-y to €0.43
· Leverage ratio back up to 3.55x following payment of dividend, in line with our stated leverage target of around 3.50x

CEO Bernard Dijkhuizen:
"We recorded a very strong quarter with the highest sequential growth in net adds since 2010. The growth in customers subscribing to internet and All-in-1 bundles doubled compared to the previous quarter. Our investments in sales, focus on customer retention and the successful roll-out of the highly popular WifiSpots all contributed to this achievement in the third quarter, which normally is a somewhat softer quarter due to seasonality.

Customer retention in particular has been the center of our focus. We successfully developed and launched new campaigns and adopted a more targeted marketing approach, on the one hand, while on the other we increased the attractiveness of our products. The internet speed increase for our triple play bundles and broadband internet products (today as high as 150Mbps) and, more importantly, the successful roll-out of WifiSpots, have contributed to a strong increase in the number of subscribers. Since its launch we have activated over 1 million WifiSpots, which quickly gained popularity as is demonstrated by an increasing number of users and data offloaded every day. We will continue to expand the coverage by adding more Wifispots in our footprint.