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Zacks Industry Outlook Highlights UnitedHealth, Humana and Centene

In This Article:

For Immediate Release

Chicago, IL – April 4, 2025 – Today, Zacks Equity Research discusses UnitedHealth Group Inc. UNH, Humana Inc. HUM and Centene Corp. CNC.

Industry: HMO

Link: https://www.zacks.com/commentary/2439675/3-hmo-stocks-to-watch-amid-nurse-shortages-high-tech-costs

The U.S. health insurance industry, referred to as Health Maintenance Organization (HMO), is aided by membership growth on the back of attractive, affordable plans and rising Medicare demand, but inflation may hinder premium affordability. To expand capabilities and market presence, HMOs are pursuing mergers and acquisitions, a trend supported by the anticipated rate cuts in 2025, easing financing conditions.

However, they face challenges from persistent healthcare workforce shortages, which may impact care quality and customer retention. To stay competitive, HMOs are heavily investing in telehealth technologies, though these upgrades strain profit margins. Despite these roadblocks, companies like UnitedHealth Group Inc., Humana Inc. and Centene Corp. appear well-placed to counter industry headwinds.

About the Industry

The Zacks HMO industry consists of entities (either private or public) that take care of subscribers' basic and supplemental health services. Companies in this space primarily assume risks and assign premiums to health and medical insurance policies. Industry participants also provide administrative and managed-care services for self-funded insurance.

Services are generally offered by a network of approved care providers (called in-network), which include primary care physicians, clinical facilities, hospitals and specialists. However, out-of-network exceptions are made during emergencies or when necessary. Health insurance plans can be availed through private purchases, social insurance or social welfare programs.

4 Trends Shaping the Fate of the HMO Industry

Workforce Shortages in Healthcare: A persistent shortage of healthcare professionals, including nurses and other clinical staff, continues to hinder the efficient functioning of hospitals, particularly amid rising patient volumes. Factors giving rise to the scarcity include an aging workforce, widespread burnout and uneven staff distribution.

An aging baby boomer population is also contributing to the higher demand for nurses. Since HMOs collaborate with hospitals, doctors and other providers to offer discounted services to their members, maintaining service quality is essential for customer retention and health plan renewals. A scarcity in the healthcare workforce may compromise care delivery, indirectly affecting HMO customer satisfaction and long-term retention.