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VIQ Solutions Report First Quarter 2024 Results

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Adjusted EBITDA1 improved significantly quarter over quarter

MISSISSAUGA, Ontario, May 13, 2024--(BUSINESS WIRE)--VIQ Solutions Inc. ("VIQ", "VIQ Solutions" or the "Company") (TSX:VQS), a global provider of secure, AI-driven, digital voice and video capture technology and transcription services, today announces its unaudited financial results for the first quarter ending March 31, 2024. Results are reported in US dollars and prepared in accordance with International Financial Reporting Standards ("IFRS").

"This quarter’s performance was noteworthy on a number of fronts. Despite the normal seasonality of the Courts segment in January, two of the three months in the quarter generated positive Adjusted EBITDA. Directionally, the Adjusted EBITDA path is the result of the positioning of our technology platform NetScribe aiAssist, the human adoption of industry specific AI, the previously announced cost reductions, price increase adjustments and the launch of some of the larger bookings in our Insurance segment. These drivers have laid the foundation for a continued financial improvement as the year progresses," said Sebastien Pare, CEO of VIQ Solutions.

First Quarter 2024 Financial Highlights

  • Revenue of $9.9 million, a decrease of $0.1 million or 1%, from the same period in the prior year. Excluding the impact of foreign currency exchange, the Company would have reported revenue growth of 0.4% over the same period in the prior year.

  • Gross profit of $4.4 million, which was similar to the same period in the prior year.

  • Net loss of $1.8 million, a decrease of $1.6 million, from the same period in the prior year.

  • Adjusted EBITDA of negative $0.1 million, an improvement of $1 million, or 91%, from the same period in the prior year.

"We are pleased with the significant improvement of approximately $1M to Adjusted EBITDA quarter over quarter and excited about our prospects for 2024. We executed and progressed against the strategic initiatives we set in motion at the beginning of 2023, continuing through the first quarter of 2024, which have resulted in significant cost reductions. Improving VIQ’s Adjusted EBITDA performance continues to be a top priority," said Alexie Edwards, VIQ’s Chief Financial Officer.

First Quarter 2024 Operational Highlights

  • As of the end of March 2024, 50% of VIQ’s available work in Australia was migrated to the Netscribe aiAssist platform which will drive improved gross margins.

  • Volume gains seen in the Insurance vertical with a new US client that ranks in the Top 5 U.S. Insurance carriers. The trend in higher volumes is expected to continue.

  • Implemented price increases have continued to provide a lift to revenues.

  • Client adoption and utilization of FirstDraft under SaaS contracts is increasing.

  • Australia’s market demand remains strong, which is reflected by improving volumes.

  • As a result of our Domain Specific Language Models (DSLM’s), the Company anticipates an increase in SaaS revenue driven by high "usability and accuracy" of the drafts that VIQ is delivering to customers.