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VIQ Solutions Announces Transformative Q2 2024: Significant Growth in Adjusted EBITDA

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MISSISSAUGA, Ontario, August 13, 2024--(BUSINESS WIRE)--VIQ Solutions Inc. ("VIQ", "VIQ Solutions" or the "Company") (TSX: VQS), a global provider of secure, AI-driven, digital voice and video capture technology and transcription services, is pleased to announce its unaudited financial results for the second quarter ending June 30, 2024. Results are reported in US dollars and prepared in accordance with International Financial Reporting Standards ("IFRS").

"The Company delivered a robust Q2 performance, with revenue surging by 10% and gross margin nearing 46%. Our performance underscores the strong momentum of our key margin drivers globally. The substantial increase in Adjusted EBITDA results from bolstering revenue and gross margins associated with the Company's transformation into an AI-workflow operating platform, and successful streamlining and consolidation of our operations. These drivers have set the stage for continued financial improvement as the second half of the year progresses,". Sebastien Paré, CEO of VIQ Solutions stated.’

Second Quarter 2024 Operational Highlights

  • Global Tech-AI migrations: We have successfully completed migrations to the NetScribe AI Assist platform, which has driven improved gross margins.

  • Volume Expansion: Volume increases in the Insurance vertical continue to gain momentum. This trend is expected to persist.

  • Client Adoption and Utilization: The adoption and utilization of FirstDraft across all segments of revenue have increased, with approximately 120 net new logos added in the quarter.

  • Enhanced AI Platform: Higher volumes processed in the AI Platform have strengthened proprietary Domain Specific Language Models (DSLMs) and post-processing, leading to reduced word error rates and lower costs to produce a minute of audio.

"What started in Q1 2024 and accelerated in Q2 2024 is an increased demand for the technologies we have invested in over the last several years. Our core markets have embraced the technologies we deliver, as evidenced by this quarter’s economics. We provided an AI driven platform allowing customers to securely receive content faster and our editors to produce that content more efficiently. This platform has optimized processes, reduced costs and improved margins. We are just beginning. The next generation of this technology will be released in the second half of the year and will redefine the creation of complex documentation. Our upcoming innovations will further solidify our leadership in both services and technology,". Susan Sumner, COO and President of VIQ stated.