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Is UPS Stock a Buy Now?

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UPS (NYSE: UPS) was once considered a stable blue chip stock for income investors. It's one of the world's largest shipping couriers, it's been a member of the S&P 500 for 23 years, and it's raised its dividend annually for 16 consecutive years.

But over the past 12 months, UPS' stock dropped more than 20% as the S&P 500 rose nearly 20%. Let's see why it underperformed the market, and if it's still worth buying today.

A UPS truck.
Image source: UPS.

Why did UPS underperform the market?

UPS' average daily package volume and average revenue per piece grew in tandem in 2020 and 2021 as the pandemic drove people to buy more products online. Its profits also surged as its higher fees offset its rising operating expenses.

Metric

2019

2020

2021

2022

2023

2024

Average daily package volume

21.9 million

24.7 million

25.3 million

24.3 million

22.3 million

22.4 million

Average revenue per piece

$10.87

$10.94

$12.32

$13.38

$13.62

$13.60

Total revenue

$74.1 billion

$84.6 billion

$97.3 billion

$100.3 billion

$91 billion

$91.1 billion

Adjusted operating margin

11%

10.3%

13.5%

13.8%

10.9%

9.8%

Diluted EPS

$7.53

$8.23

$14.68

$13.20

$7.80

$6.75

Data source: UPS.

But in 2022 and 2023, UPS' package volumes dropped as the pandemic-driven tailwinds dissipated, inflation throttled consumer spending, and the threat of a potential strike from the Teamsters Union -- which represents roughly 333,000 UPS workers -- drove some of its customers to shift their deliveries to FedEx and other courier services. UPS tried to offset those slower shipments with price hikes, but its operating margins were still squeezed by higher labor and fuel costs.

In 2024, UPS' package volumes and total revenue rose again. That recovery was driven by the stabilizing macro environment and a new contract with the Teamsters Union to avert a strike. However, those higher labor and pension costs -- along with its divestment of Coyote Logistics, regulatory fines in the U.S. and Italy, impairment charges, and investments in its digital upgrades -- still reduced its earnings per share (EPS) by 13% on a generally accepted accounting principles (GAAP) basis.

What's next for UPS?

UPS plans to automate more of its services, invest in new logistics technologies, reduce its mix of lower-margin customers, increase its mix of higher-margin enterprise customers and small to medium-sized businesses (SMBs), and further prune its workforce. It already laid off about 12,000 employees after it secured its new Teamsters contract last year, and it aims to save $1 billion in 2025 through its new "Efficiency Reimagined" plan to further cut costs and streamline its business.