Upland Software Earns 75+ Badges in G2’s Spring 2025 Market Reports
AUSTIN, Texas, March 25, 2025--(BUSINESS WIRE)--Upland Software, Inc. (Nasdaq: UPLD), a leader in AI-enabled cloud software for digital transformation, today announced that it earned 76 badges in G2’s Spring 2025 market reports across its product portfolio. Upland BA Insight, the company’s AI enablement solution, received valuable recognitions, along with Upland InterFAX, an AI-enabled cloud fax service. AI knowledge management solutions, Upland RightAnswers and Upland Panviva, also continue to garner numerous badges.
"We’re committed to harnessing the power of AI to drive innovation and deliver solutions that make a difference for our customers," said Dan Doman, Chief Product Officer at Upland Software. "We focus on creating accurate, secure, and compliant solutions that solve real-world challenges across our range of AI-enabled products. We're proud to be recognized by G2 for our efforts, and this recognition fuels our passion to continually explore AI’s potential and unlock new possibilities for our customers."
A recent BA Insight reviewer at an enterprise company said, "These [BA Insight] tools are incredibly powerful, easy to implement and robust, allowing us to seamlessly index from various sources to a centralized location including Gen AI (RAG). Additionally, their SmartHub interface enables AI driven/federated search while maintaining user content/security, with no performance degradation on either end. SmartHub is capable to integrate/pull with different backend/sources. Moreover, the support and service team at BA Insight is remarkably knowledgeable and always ready to assist. Their expertise in the search domain has been invaluable to us."
Badges earned by Upland products in the G2 Spring 2025 market reports include the following:
Adestra
High Performer – Mid-Market Americas Regional Grid® Report for Email Marketing
High Performer – Mid-Market Grid® Report for Email Marketing
High Performer – Americas Regional Grid® Report for Email Marketing
High Performer – Small-Business Americas Regional Grid® Report for Email Marketing
High Performer – Small-Business Grid® Report for Email Marketing
High Performer – Grid® Report for Email Marketing
Leader – Mid-Market EMEA Regional Grid® Report for Email Marketing
Leader – Mid-Market Europe Regional Grid® Report for Email Marketing
Leader – Momentum Grid® Report for Email Marketing
BA Insight
High Performer – Enterprise Grid® Report for Enterprise Search Software
High Performer – Grid® Report for Enterprise Search Software
InGenius
Easiest Doing Business With – Relationship Index for Contact Center
High Performer – Grid® Report for Contact Center
InterFAX
Best Relationship – Small-Business Relationship Index for Online Fax
Best Results – Small-Business Results Index for Online Fax
Most Implementable – Small-Business Implementation Index for Online Fax
Most Implementable – Implementation Index for Online Fax
Best Est. ROI – Results Index for Online Fax
Best Results – Results Index for Online Fax
Best Usability – Small-Business Usability Index for Online Fax
Best Usability – Usability Index for Online Fax
Best Relationship – Relationship Index for Online Fax
Leader – Momentum Grid® Report for Online Fax
Leader – Small-Business Grid® Report for Online Fax
Leader – Grid® Report for Online Fax
Leader – Mid-Market Grid® Report for Online Fax
Mobile Commons
Leader – Grid® Report for Public Affairs and Advocacy
Leader – Mid-Market India Regional Grid® Report for SMS Marketing
Leader – Grid® Report for Mobile Marketing
Easiest Doing Business With – Relationship Index for SMS Marketing
Panviva
Easiest Setup – Enterprise Implementation Index for Customer Self-Service
High Performer – Enterprise Americas Regional Grid® Report for Customer Self-Service
High Performer – Enterprise Grid® Report for Customer Self-Service
Leader – Enterprise Grid® Report for Knowledge Base
Leader – Enterprise Grid® Report for Knowledge Management
PSA
Leader – Canada Regional Grid® Report for Professional Services Automation
Best Support – Enterprise Relationship Index for Professional Services Automation
High Performer – Small-Business Americas Regional Grid® Report for Professional Services Automation
Highest User Adoption – Small-Business Implementation Index for Professional Services Automation
Qvidian
Leader – Enterprise Grid® Report for Proposal
Leader – Grid® Report for Proposal
RightAnswers
Best Support – Enterprise Relationship Index for Knowledge Base
Best Support – Enterprise Relationship Index for Knowledge Management
Easiest Doing Business With – Enterprise Relationship Index for Knowledge Base
Easiest Doing Business With – Enterprise Relationship Index for Knowledge Management
Easiest Doing Business With – Relationship Index for Knowledge Base
Easiest Doing Business With – Relationship Index for Knowledge Management
High Performer – Enterprise Americas Regional Grid® Report for Contact Center Knowledge Base
High Performer – Enterprise Grid® Report for Knowledge Base
High Performer – Americas Regional Grid® Report for Contact Center Knowledge Base
High Performer – Grid® Report for Contact Center Knowledge Base
High Performer – Enterprise Grid® Report for Knowledge Management
Leader – Momentum Grid® Report for Knowledge Base
Leader – Grid® Report for Knowledge Base
Leader – Grid® Report for Knowledge Management
Users Most Likely to Recommend – Enterprise Results Index for Contact Center Knowledge Base
Users Most Likely to Recommend – Results Index for Contact Center Knowledge Base
Second Street
Easiest Admin – Small-Business Usability Index for Lead Capture
Easiest Admin – Mid-Market Usability Index for Lead Capture
Easiest Admin – Usability Index for Lead Capture
Easiest Doing Business With – Small-Business Relationship Index for Lead Capture
High Performer – Mid-Market Americas Regional Grid® Report for Lead Capture
High Performer – Mid-Market Grid® Report for Lead Capture
High Performer – Small-Business Americas Regional Grid® Report for Email Marketing
High Performer – Americas Regional Grid® Report for Email Marketing
High Performer – Small-Business Grid® Report for Email Marketing
High Performer – Grid® Report for Email Marketing
Highest User Adoption – Small-Business Implementation Index for Sweepstakes
Leader – Grid® Report for Sweepstakes
Leader – Momentum Grid® Report for Sweepstakes
Leader – Americas Regional Grid® Report for Lead Capture
Leader – Grid® Report for Lead Capture
Leader – Small-Business Americas Regional Grid® Report for Lead Capture
Leader – Small-Business Grid® Report for Lead Capture
Leader – Momentum Grid® Report for Email Marketing
Users Most Likely to Recommend – Small-Business Results Index for Lead Capture
"Rankings on G2 reports are based on data provided to us by real software buyers," said Sara Rossio, Chief Product Officer at G2. "Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews."
G2 is the world’s largest and most trusted software marketplace. More than 80 million people annually – including employees at all Fortune 500 companies – use G2 to make smarter software decisions based on authentic peer reviews.
Upland Software, Inc. enables global businesses to work smarter with over 20 proven cloud software products that increase revenue, reduce costs, and deliver immediate value. Our AI-powered solutions cover knowledge management, content lifecycle and workflow automation, and digital marketing. Upland's powerful cloud products are trusted by more than 10,000 global customers. Learn how Upland helps businesses achieve outcomes that matter at www.uplandsoftware.com.
