Toast, Inc. (TOST): A Bull Case Theory

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We came across a bullish thesis on Toast, Inc. (TOST) on Substack by Nikhs. In this article, we will summarize the bulls’ thesis on TOST. Toast, Inc. (TOST)'s share was trading at $35.88 as of March 20th. TOST’s forward P/E was 43.29 according to Yahoo Finance.

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The golden glow of the exterior of a modern Upscale Casual Dining restaurant reflecting on a busy street.

Toast’s journey from a fast-growing startup to a profitable and strategically balanced enterprise underscores the power of vertical integration and disciplined expansion. Before the pandemic, the company was scaling rapidly, raising $400 million at a $4.9 billion valuation and aggressively expanding its presence in the restaurant industry. However, COVID-19 brought the restaurant sector to a standstill, forcing Toast to lay off half its staff. The company’s survival was uncertain, yet by 2025, it had staged a remarkable recovery, culminating in its first full year of GAAP profitability, record-breaking customer adoption, and a $1.34 billion revenue figure—up 29% year-over-year. Adjusted EBITDA surged to $111 million, with margins expanding 18 percentage points to 28%, a testament to its business model's resilience and adaptability.

Toast’s success is rooted in its vertically integrated platform, which seamlessly combines restaurant-specific software with integrated payment processing. This synergy creates a powerful flywheel: Toast’s specialized tools optimize restaurant operations, while its embedded payments system provides a high-margin, scalable revenue stream. With payments, order management, inventory, and payroll all integrated into one ecosystem, Toast can generate valuable insights, helping restaurateurs optimize pricing, staffing, and menu offerings. CEO Aman Narang highlighted how Toast’s unique data-driven approach, bolstered by AI, is creating new opportunities for growth and differentiation.

Initially, Toast prioritized aggressive location growth to establish credibility in a fragmented market dominated by legacy providers. By Q4 2024, the company had reached 134,000 locations, but its strategy evolved toward a more balanced approach—focusing on core restaurant market expansion, increasing customer adoption of its broader platform, leveraging data and AI for differentiation, and improving financial discipline. These priorities have led to strong unit economics and sustained margin expansion, with recurring gross profit growing 39% year-over-year. CFO Elena Gomez reinforced that operational leverage remains a priority, ensuring sustainable growth without compromising profitability.