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TJX CEO Ernie Herrman Says ‘Availability of Merchandise Is Fantastic’

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Looking ahead to 2025, the one thing the TJX Cos. Inc. doesn’t have to worry about is the availability of merchandise.

“Availability of merchandise is fantastic,” Ernie L. Herrman, the off-pricer’s president and CEO, told analysts on Wednesday during a company conference call after it posted fourth-quarter earnings results. “We believe we are in a great position to execute on our merchandising plans and keep delivering our shoppers outstanding values on great brands and fashions throughout the year.”

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The CEO said the company saw consistency in sales performance throughout the year across its divisions, and that each business delivered comp store sales growth of 4 percent or above. He added that sales were driven by an increase in customer transactions. Apparel and home categories were strong points at its Marmaxx division, where both saw comp sales increases. Marmaxx includes the T.J. Maxx and Marshalls banners. And at HomeGoods, the company opened its 1,000th store for the division, which saw annual sales grow to $9.4 billion.

New stores are planned across multiple divisions, including the U.S. operation and across its international markets. “We are increasing our long-term store potential to a total of 7,000 stores or over 1,900 more stores in just our existing and announced geographies,” the CEO said. The company is set to open about 100 stores in Spain, with the first to open in early 2026. He also reaffirmed the retailer’s belief that investments in its joint venture with Grupo Axo in Mexico and the investment in Brands for Less in the Middle East as a “great way to participate in the growth of off-price in difference areas of the world.”

Herrman reiterated the off-pricer’s wide demographic appeal due to offerings across good, better and best brands that appeal to most income and age groups.

“We believe we have one of the most flexible business models in retail. This allows us to buy close to need and adjust our selections as macro trends and consumer preferences change,” he said.

The company has 1,300-plus buyers around the world and its merchants source from an “ever-changing universe of more than 21,000 vendors and from more than 100 countries,” he said. The CEO noted that the retailer is continually expanding its vendor base and opening new vendors as well as new categories. That’s more obvious when visiting a store because “they just jump out” versus the items and categories a week before, noting that the company flows new goods multiple times to its stores each week.