The battle for 23andMe's DNA customer data

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A bankruptcy filing by personalized genomics firm 23andMe (ME) calls into question what happens to its most valuable asset: genetic data from 15 million customers.

"I think the law on that is pretty unclear at this point," said Jonathan Lipson, a bankruptcy law professor at Temple University's Beasley School of Law.

The murky legal ground sets up an uncertain future for 23andMe and its customers, especially those who want their DNA and other information obliterated from the records of a biotech company that once dazzled Silicon Valley.

The company built a following by asking customers to mail in their biological information through "cheek swabs." In exchange for a fee, customers received gene-based health indicators, ancestral histories, and subscription services that provided them with control over their data.

But under bankruptcy protection, a "stay" halts enforcement of all contractual obligations against the company. And its assets — potentially including customer biometric data — become the property of a bankruptcy estate that is legally protected from creditors.

Lipson expects 23andMe's managers to argue that certain customer data is not theirs to delete because the data belongs to the estate.

Attendees purchase DNA kits at the 23andMe booth at the RootsTech annual genealogical event in Salt Lake City in 2019. (Reuters/George Frey/File Photo)
Attendees purchase DNA kits at the 23andMe booth at the RootsTech annual genealogical event in Salt Lake City in 2019. (Reuters/George Frey/File Photo) · Reuters / Reuters

The managers, he said, are legally obligated to maximize the value of the remaining assets, which would involve retaining the data.

"While I don't know exactly what the legal characterization of this data is," Lipson said, "I’m sure they’re thinking about it."

23andMe sent an email to customers assuring them that their data would remain protected during the bankruptcy.

"The Chapter 11 filing does not change how we store, manage, or protect customer data," the email said. Any buyer of the company, it added, would be required to comply with applicable law with respect to the treatment of customer data.

23andMe's instructions for account deletion can be found here.

Roughly 20 states, including California, Colorado, New Jersey, Texas, Virginia, Washington, Utah, and Connecticut, have adopted protections applying to biometric data, and most give consumers a right to delete their information.

California Attorney General Rob Bonta has warned 23andMe's California customers that they are legally entitled to scrub their genetic data from the company's systems, including their DNA, identity, and biological samples — the saliva test samples submitted to the company.

"Due to the trove of sensitive consumer data 23andMe has amassed ... Californians who want to invoke these rights can do so by going to 23andMe's website," the attorney general's office said in a statement that outlines the steps consumers can take.