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Will Tesla's Magic Work on Mass-Market Consumers?
Tesla’s Model 3, its cheapest car to date, will face greater competition when it arrives next year. But will customer enthusiasm keep Tesla ahead of challengers? · Fox Business

You’ve got to marvel at the man’s sense of timing and showmanship. Whenever there’s bad news on the horizon, Tesla CEO Elon Musk just takes off his top hat, waves a magic wand, and pulls out a shiny new rabbit. He may have missed last quarter’s production target, but then, he pulled out the shiny new Model 3. And all is forgiven.

Well, not exactly.

The master of hyperbole has proven that Tesla can ship tens of thousands of luxury electric cars – albeit years later and for $30,000 more apiece than originally promised. And, even at $106K, Tesla still burns cash on every car sold, not to mention all the quality and production growing pains the company’s been experiencing.

While that slight of hand has worked on Musk’s wealthy Silicon Valley fan boys and cult-crazed investors, I doubt it will be effective with everyday consumers as Tesla attempts to challenge the likes of GM, Toyota and Mercedes as a mass-market supplier of a broad range of cars.

Of course, I could be wrong. Maybe this is just another example of an innovative tech entrepreneur disrupting an age-old market like Amazon did in retail, Google in advertising, Netflix in video, Uber in ground transportation, Airbnb in hospitality and GrubHub in food delivery.

Besides, it’s not as if up-selling is limited to tech. Consumers didn’t always fork over $100 for a pair of blue jeans or sneakers. Who knew you could triple the price of a $20 sweatshirt just by calling it a hoody? Or get millions of people to feel good about not working out by selling them a whole new wardrobe of athleisure wear.

Far be it from me to suggest that the same sort of disruption that worked for clothing may not work when the product in question has all those zeros on the price-tag – not to mention one that’s advertized as sub-$30K for delivery in 2017 and turns out to be more like $40K or $50K in 2018 or 2019.

Make no mistake, that’s exactly the kind of differential we’re talking about as the Mighty Musk tests his magic on mainstream America. Wait, I know what you’re thinking. Tesla got a whopping 300,000 orders since its big Model 3 launch event. That’s $10 billion of revenue in less than a week. Talk about demand, right?

Not so fast. Those were not bookable orders but fully refundable $1,000 deposits. That amounts to a $300 million interest-free loan to Tesla but zero commitments and zero dollars in actual revenue. For all I know, half of those are the Silicon Valley elite thinking Tesla might actually deliver by the time their grade school kids need cars.

Let’s give Musk the benefit of the doubt and assume that all those deposits are from regular folks looking to get their hands on the world’s first affordable electric car. Fair enough. Let’s talk about Tesla’s history of hitting price and delivery targets.