The New Terminal One at JFK Announces RFPs for Ground Handling Services
PR Newswire
4 min read
JAMAICA, N.Y., Jan. 31, 2025 /PRNewswire/ -- The New Terminal One at JFK, an all-international terminal scheduled to open in 2026, is announcing the issuance of two Requests for Proposals (RFPs) to secure world-class service providers to support the state-of-the-art terminal. These RFPs seek two providers for Above the Wing Ground Handling Services, and two providers for Below the Wing Ground Handling Services to ensure the highest standards of safety, efficiency, and guest satisfaction.
New Terminal One at JFK logo (PRNewsfoto/The New Terminal One at JFK)
The New Terminal One is a key component of the Port Authority of New York and New Jersey's $19 billion transformation of JFK Airport into a world-class gateway, which will include two new terminals, the modernization and expansion of two existing terminals, a new ground transportation center, and an entirely new, simplified roadway network.
Each service provider selected through this RFP process will be an integral partner in the New Terminal One's commitment to setting a new standard for world-class guest service.
Above the Wing Ground Handling Service Providers The New Terminal One seeks two Above the Wing Ground Handling Service Providers to support guests at several critical steps in their terminal journey. These providers will embody the New Terminal One's guest experience mission to deliver seamless, people-centered experiences.
Core responsibilities will include:
Guest and baggage check-in
Boarding and flight escort services
Operating the Baggage Service Office (BSO)
Assisting passengers in the re-check area
Meeting arriving flights
Assisting during irregular operations
Below the Wing Ground Handling Services Providers The second RFP invites proposals for two Below the Wing Ground Handling Services providers to deliver effective service management solutions, including:
Providing fully trained and experienced labor service
Facilitating safe, smooth, and efficient operations for customer airlines, passengers, service providers, and other stakeholders
Utilizing provided electric ground support equipment (eGSE) for aircraft servicing and support
"As we take another critical step in our journey to create a world-class terminal, we are seeking innovative partners who share our vision of delivering an extraordinary guest experience," said The New Terminal One Vice President of Operations Marisa Von Wieding. "The selected providers will be instrumental in setting new standards for airport operations and maintaining the New Terminal One's position as a global leader in the aviation industry."
Aligned with the New Terminal One and the Port Authority's commitment to diversity and creating economic opportunities in the local community, the developer strongly encourages local, minority, women and service-disabled veteran-owned businesses to participate in the RFP.
Interested participants may contact procurement@onejfk.com for further information on how to take part in each of the RFPs. Proposals are due for the Above the Wing and Below the Wing Ground Handling Service Providers RFPs by March 26, 2025.
About The New Terminal One
The New Terminal One at John F. Kennedy International Airport is a bold and exciting project to develop a world-class international terminal that will serve as an anchor terminal in the Port Authority's $19 billion transformation of JFK into a global gateway to the New York metropolitan area and the United States. The New Terminal One will set a new standard for design and service, aspiring to obtain a Top 5 Skytrax ranking and be considered one of the finest airport terminals in the world.
The New Terminal One is being built on sites now occupied by Terminal 1 and the former Terminal 2 and Terminal 3, where it will anchor JFK's south side. Construction is taking place in phases. The first phase, including the new arrivals and departures halls and first set of 14 new gates, is expected to open in 2026. At completion, anticipated in 2030, the New Terminal One will be 2.6 million square feet, making it the largest terminal at JFK and nearly the same size as LaGuardia Airport's two new terminals combined.
The New Terminal One will be a 23-gate, state-of-the-art, international-only terminal. Sustainably designed and future-focused, the terminal will feature expansive, naturally lit public spaces, cutting-edge technology, and an array of amenities, all designed to enhance the customer experience and compete with some of the highest-rated airport terminals in the world.
The New Terminal One consortium of labor, operating, and financial partners is led by Ferrovial, JLC Infrastructure, Ullico, and Carlyle. The New Terminal One is being built by union labor and is committed to local inclusion and labor participation, focusing on diversity and capacity-building opportunities, including a commitment to target participation goals of 20% for minority-owned business enterprises, 10% for women-owned business enterprises, 10% for local business enterprises and 3% for service-disabled veteran-owned businesses.
