A new study out Wednesday from the research firm OpenSignal says new unlimited data plans offered by the big four U.S. wireless carriers are negatively impacting some networks’ capabilities.
The report determined that AT&T (T) and Verizon (VZ), the nation’s two largest carriers, have seen their download speeds decrease with the release of the new plans. (Verizon’s media division, Oath, includes Yahoo Finance.) But other studies, including one conducted at about the same time, see no such issue.
So which is it?
OpenSignal: Unlimited can be hard
OpenSignal’s “State of Mobile Networks: USA (August 2017)” — based on 5,073,211,200 measurements sourced from the firm’s Android app from March 31 to June 29 — found that unlimited data plans have created network congestion that is clogging AT&T’s and Verizon’s networks.
“The impact of unlimited was particularly evident for Verizon, which saw its average LTE download connection fall 12%, from 16.9 Mbps to 14.9 Mbps,” the report says. It cites a “less pronounced” slowdown at AT&T: “We measured average 4G download speeds on AT&T at 12.9 Mbps, down from 13.9 Mbps in our February report.”
The report gave its highest marks to T-Mobile (TMUS) in all areas: LTE and 3G download speeds, availability (how often a phone has an LTE signal) and latency (the connection’s responsiveness). It found T-Mo’s LTE downloads averaged 17.5 Mbps, up from 16.7, while fourth-place Sprint (S) lagged behind all other carriers, with downloads speeds averaging 9.8 Mbps, which is actually up from 9 Mbps.
You can expect T-Mobile CEO John Legere to tweet about this as much as he did a recent quarterly report from the bandwidth-measurement firm Ookla (the one behind the Speedtest.net site and app) that found a smaller drop in AT&T and Verizon’s speeds.
But wait, there’s more
Legere, however, was not so loquacious about another network-measurement firm’s report. In its newest nationwide study, released July 26, RootMetrics gave Verizon first-place rankings for voice, text and data performance.
And its research, based on almost 4.7 million automated tests performed on roads over the first half of 2017, found no notable slowdown in major markets for Verizon or AT&T’s speeds.
“Despite reports suggesting that unlimited data plans are stifling speeds due to increased demands on the networks, we are not seeing evidence of that in our first half 2017 results,” RootMetrics director Annette Hamilton said in a statement. “At the metro level all four carriers improved median data speeds in at least 20 markets from last half.”