'Lousy system': U.S. official who resigned explains how the student debt crisis got so bad

The student loan crisis has reached epic proportions. And it’s only getting worse.

Outstanding balances have grown more than 500% since 2003, according to New York Fed data, bringing the total amount of student debt to $1.5 trillion and counting.

In an interview with Yahoo Finance, former Consumer Financial Protection Bureau (CFPB) Ombudsman and current Executive Director of D.C.-based nonprofit Student Borrower Protection Center Seth Frotman explained that the ongoing crisis is a result of decades of unchecked behavior of various predatory parties and weak government regulation of the industry.

“When trying to understand the student debt crisis, the most important thing to realize is that there weren't these ‘glory days’ when student lending and servicing worked well for families,” said Frotman, who resigned from the CFPB in August 2018.

Pursley color illustration of graduate climbing out of a dollar sign maze. (Photo: The Orange County Register/MCT via Getty Images)
Pursley color illustration of graduate climbing out of a dollar sign maze. (Photo: The Orange County Register/MCT via Getty Images)

‘Sleepy backwater in consumer finance’

For the past few decades, the overwhelming majority of student loans were made by banks or private lenders that were then guaranteed by the federal government since the borrowers were students with little to no credit history.

“They were small loans with fewer repayment options, but because of the federal guarantees, banks got their money one way or the other,” Frotman explained. “These were basically rounding errors on a big bank's balance sheet.”

The relatively small student loan market was “considered a sleepy backwater in consumer finance,” Frotman added, so it didn’t receive much attention from regulators.

(Source: The College Board)
College tuition has ballooned over the last three decades, driving student debt. (Source: The College Board)

‘No one was minding the store’

In the meantime, the cost of college began to climb — slowly at first and then exponentially.

In the College Board’s Trends in College Pricing 2018 report, the average cost of tuition at a private non-profit four-year university has now reached $35,830 — more than twice of what a college student would pay in the late 1980s.

To foot the bigger bill, increasingly larger loans were subsequently taken out. The student loan industry began to transform from a sleepy backwater to a thriving, profitable industry.

The issue was that despite the surge in demand, the infrastructure largely remained the same — and the inherent flaws in the system were carried over.

“No one was minding the store,” said Frotman. “On top of this pretty lousy system, we dropped a trillion dollars of new student debt — tripling the size of the student loan market in less than a decade.”

The explosion of student loan debt from 2006 to 2018. (Source: St. Louis Fed)
The explosion of student loan debt from 2006 to 2018. (Source: St. Louis Fed)

Congress bailed out the banks' student loan arms’

The 2008 Financial Crisis only made things worse.

When the financial crisis hit, banks and private lenders were faced with a credit crunch with bad assets on their books.