Will Anthony

“Lots of new state legislators have created new protections,” Lauri said. “We are out there educating our clients on what their obligations are.”

He added that demand for litigation services remained strong, while it increased for wage and hour class action work, employee benefits and workplace safety.

Fisher Phillips increased revenue 9.5 percent to $200.7 million, while increasing RPL 3.1 percent to $572,000.

Roger Quillen

Fisher Phillips’ chair, Roger Quillen, reported that the firm has been very busy in states with aggressive enforcement regimes, because the federal regulatory framework for labor and employment issues continues to lag. New laws and regulation around gender pay equity and medical and recreational marijuana have also created new work.

Partner Profits

While the labor and employment firms’ RPL clustered in a range from $534,000 at Jackson Lewis to $602,000 at Ogletree, there was more of a spread on profit per equity partner. That was because the firms have widely varying ratios of equity to income partners.

Ogletree led the pack in partner profits. A net income jump of 12 percent ($146.4 million) pushed up PEP by 7.3 percent to $776,000. But Ogletree also has the lowest ratio of equity to income partners. Its 189 equity partners make up less than half (47 percent) of its total partnership.

Jackson Lewis reported a sizable 9.8 percent hike in net income, which reached $153.8 million and pushed up PEP 5.2 percent to $603,000. The firm’s 255 equity partners make up 57 percent of the total partnership.

At Fisher Phillips a 4.7 percent increase in net income (to $70.1 million) hiked PEP by 3.6 percent to $574,000. Fisher Phillips has twice as many equity partners (122) as income partners (62).

Littler has three times the number of equity partners (381) as nonequity ones (119), which makes its PEP relatively lower at $521,330. Net income increased 11.9 percent (to $198.6 million) pushing up PEP 13.1 percent.

If the firms are compared on the basis of profit per lawyer, however, there is only a $27,000 spread. Fisher Phillips leads the pack with PPL of $199,786, followed by Littler with PPL of $185,980. That’s followed by Jackson Lewis with PPL of $183,518. Despite having the highest PEP, Ogletree has the lowest PPL at $172,792.

International vs. U.S.

Littler has been the most aggressive of the four firms in expanding internationally. Of its 81 offices, 26 are outside the United States. Littler started with a Venezuela location in 2010 and quickly expanded into Latin America and Canada, then in 2015, Europe, with a German office.

Last year, the firm added another German office in Frankfurt, plus locations in Italy, Belgium and the Netherlands, followed this year by Norway. It also opened U.S. offices in Madison, Wisconsin; Salt Lake City; and Greenville, South Carolina, while closing another in Columbia, South Carolina.

Jeremy Roth

Littler opted to open its own offices abroad instead of using an international law firm alliance to provide “a coordinated service solution” for multinational clients, said Roth, the firm’s co-president. “We are really trying to be one firm.”

Five of Ogletree’s 53 offices are international—in Mexico City, Toronto, London, Paris and Berlin. Keen said the decision to add offices abroad, starting with Berlin and London just over six years ago, was client-driven, as companies Ogletree serves asked for help elsewhere. The firm opened one U.S. office last year in Portland, Maine.

Jackson Lewis and Fisher Phillips have steadily expanded their U.S. coverage—Jackson Lewis has 60 offices, and Fisher Phillips has 33—but both firms provide clients legal expertise outside the United States through international law firm alliances.

Jackson Lewis’ Lauri said they’ve considered international offices but so far "we've been successful meeting client needs through our L&E Global alliance.”

Jackson Lewis didn’t add any offices last year, but it added several large groups, including 15 lawyers in St. Louis at the beginning of the year, led by labor attorney R. Michael Lowenbaum, from his firm, Lowenbaum Law. (Another national labor and employment firm, FordHarrison, subsequently poached five lawyers in St. Louis from Jackson Lewis to start its own office there.)

Fisher Phillips didn’t add offices either in 2018, but it made significant lateral hires in Washington, recruiting Theresa Connolly from Constangy, Brooks, Smith & Prophete to lead the office, and then in January acquiring six-lawyer boutique The Farrington Law Firm, led by Dan Farrington, as Connolly’s office co-leader.

Tech Investments

Legal technology has become a significant expense for labor and employment firms, as they jockey to offer clients new products to help them track cases and expenditures—ideally, more efficiently.

Littler has made significant investments to stay at the forefront. The firm in 2010 rolled out CaseSmart, which offers flat-fee pricing on single-plaintiff and class action litigation (although clients can opt for hourly rates) using flex-time lawyers. A dashboard allows clients to track their cases’ progress across venues.

So far, more than 1,300 clients have used CaseSmart to handle about 20,000 litigation matters, the Littler leaders said, with annual increases in case volume and the number of flex-time lawyers. “It’s become a pretty significant part of our revenue and net,” said co-president Bender.

Clients like it, Bender said, because it’s more cost-effective, and the dashboard allows them to survey their case landscape and “see what the hot spots are” for a case type or region.

“The value-add is not just the alternative staffing and fixed or flat-fee pricing,” Roth added, “It’s the data.” Clients can mine that “to be proactive in heading off problems,” he explained. “That part is really starting to catch on with the client community.”

For instance, clients can easily check how their company has handled past cases and what they’ve settled for, Bender said. “Clients are more and more looking for that type of information.”

Last year Littler rolled out a new pay equity tool that clients can use to assess employee pay by region, demographics, type of jobs or operational roles. “Clients were overwhelmed and tired of looking at regression analysis using equations,” Roth said. The new offering has been popular, he said, because it allows clients to look at data more intuitively with “heat-map visuals.”

Jackson Lewis was named Innovative Law Firm of 2018 by the International Legal Technology Association, which cited the firm’s web-based tool, workthruIT, which helps clients stay abreast of new laws and regulations. It covers topics such as pay transparency laws, sexual harassment training and investigations, minimum wage requirements, paid sick leave, disability and health management.

Ogletree was able to derive 40 percent of its revenue last year from alternative fees, Keen said, because of its internal knowledge management program, which allows all of its lawyers to access prior work product.

The firm has formed an exclusive partnership with a new tech startup, LegalMation, to develop a tool to produce draft answers to complaints and discovery requests. “It’s an area where using AI and machine learning can perform work more efficiently and save clients money,” Keen said.

At Fisher Phillips, Quillen said his firm increased its usual IT spend by $3 million last year to continue investing in IT upgrades last year. That included data analytics and knowledge management to make pricing and case outcomes more predictable for clients.