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Stolen load of cellphones involving RXO may be another key broker liability case

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RXO is involved in a North Carolina federal lawsuit that may be significant in the question of broker liability. (Photo: Jim Allen\FreightWaves)
RXO is involved in a North Carolina federal lawsuit that may be significant in the question of broker liability. (Photo: Jim Allen\FreightWaves)

A case involving giant 3PL RXO has the potential to add another decision to the body of law regarding broker liability.

RXO (NYSE: RXO) brokered a shipment of cellphones for phone reseller PCS Wireless. The shipment was booked a few months before RXO was spun off as a standalone 3PL by XPO, and RXO is identified in the initial lawsuit as “f/k/a” – formerly known as – XPO (NYSE: XPO).

The shipment totaled about 54,000 phones with a value of approximately $11.5 million. They were to move from Texas to South Florida. RXO hired carrier Wizard Equipment Corp. to move the load, but it was stolen near Tampa, Florida. PCS’ insurer paid out $5 million for the theft; the suit in the Western District of North Carolina is over the remaining $6.5 million that PCS says it should be paid to be made whole.


The latest filing in the case is a move by RXO to have the court sanction PCS Wireless because of RXO’s claim that the phone reseller has not acted in a timely manner to several requests in the discovery process.

Carrier or a broker?

But in that filing, RXO also spells out the bigger issue than whether PCS is going to be reimbursed for some of RXO’s losses. “A key dispute in the … matter centers on whether RXO acted as a carrier or a broker for the subject shipment,” the 3PL writes in the RXO request filed March 6.

The issue of liability for 3PLs when a carrier hired by it is involved in a fatal crash or one in which there are injuries has been mostly coming down on the side of brokers. Courts generally  have found that brokers are not liable in such incidents, including a case involving Landstar (NASDAQ: LSTR) that was about theft, not injuries. Other large brokers that have prevailed in the federal courts over questions of broker liability following serious accidents include TQL and GlobalTranz.

But in the case of Miller vs. C.H. Robinson (NASDAQ: CHRW), the Ninth Circuit found in 2020 that the Federal Aviation Administration Authorization Act (FAAAA) did not preclude legal action against the broker. The so-called F4A is the statute generally cited by brokers when they defend against claims of liability.


The FAAAA, which dates back to 1994, contains a clause that protects against legal action that could affect a “price, route, or service.” In the brokerages’ victories, courts generally have held that finding a 3PL liable or negligent in such a case would be preempted by the FAAAA. Courts also have ruled in some of the cases that a broker cannot be considered a motor carrier.

Efforts to have the U.S. Supreme Court review the clash between the Miller case and conflicting cases in other circuits have been rejected several times by the high court. That happened even in the recent TQL case when the 3PL, though it had won in the lower courts, backed the losing plaintiff’s request for Supreme Court review, hoping to get clarity.