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A radical, yet simple solution to solve Facebook's problems

…their business was born in a balloon going up, and spent all its early years in the sky." They had seen nothing but the extreme of fortune. One hundred per cent per annum on an investment was in their judgment only a fair profit.

—Ida Tarbell, "The History of the Standard Oil Company" 1904

Facebook’s problems are coming so fast and furious these days that the company’s biggest challenge is simply keeping track of it all.

Between high-profile mega hacks, negligent sharing of data, and lawsuits, never mind investigations by governments all over the world, Facebook’s top executives are expending much of their time trying to stop the bleeding—many would say ineffectually—at the expense of running the business.

Memo to Sheryl and Zuck: There’s a message in that disequilibrium.

At this point it’s probably too much to ask those two—the company founder, cum CEO, cum controlling shareholder and his handpicked, right-hand person—to figure out how to fix Facebook. Facebook CEO Mark Zuckerberg and COO Sheryl Sandberg are too close to it and have too much faith in the righteousness of what they consider not merely a company, but a cause.* (Dangerous thinking that.)

Both Sandberg and Zuckerberg recently posted longish similar year-end messages that both displayed equal measures of earnestness and cluelessness. The posts engendered over 15,000 comments combined, many of them negative.

SAN JOSE, CA - MAY 01:  Facebook CEO Mark Zuckerberg speaks during the F8 Facebook Developers conference on May 1, 2018 in San Jose, California. Facebook CEO Mark Zuckerberg delivered the opening keynote to the FB Developer conference that runs through May 2.  (Photo by Justin Sullivan/Getty Images)
Facebook CEO Mark Zuckerberg speaks during the F8 Facebook Developers conference on May 1, 2018 in San Jose, California. (Photo by Justin Sullivan/Getty Images)

It’s clear to many Facebook watchers—academics, researchers at think tanks and regulators—that the company is incapable of self-oversight. And to be fair, what company of this scale is? There are reasons why Coke, Walmart, and Comcast, etc. are regulated. Though some might argue they are overly regulated, who would suggest these giants be allowed to operate as unfettered as Facebook does today?

The power of the ‘network effect’

As for Facebook, never in the history of the planet has a company grown so big, so fast in such a new business as Facebook. In October, Facebook said that every day more than 2 billion people use at least one of its “family” of services—which includes photo-sharing site Instagram, messaging app WhatsApp, Facebook itself, and Facebook Messenger.

In addition to those services, Facebook also owns virtual-reality pioneer Oculus, which it bought for $2 billion in 2014. With the exception of a few scattershot efforts like a 2011 consent agreement with the FTC, this growth has come with next to no oversight. That’s a pretty massive disconnect.

“The world has never seen the network effect as powerfully exhibited as with Facebook,” says Dave Roux, a veteran technology executive and investor. “The bigger it gets the better it gets and the more powerful it gets. Unfortunately, you have a toxic combination with this massive scale and one person [Zuckerberg] completely in control. It’s very much like a corporate North Korea.”