Nov. 15—The opening of a new, 44,000-square-foot health center in Willoughby signals a persistent focus on whole-person care quality and access for decades to come, said Signature Health CEO and Founder Jonathan Lee.
Formerly located at 38882 and 38879 Mentor Ave., Signature Health's outpatient offices were closed permanently Nov. 9. Patients began receiving care at the new center Nov. 13, which is located at 38876 Mentor Ave.
According to Signature Health, the new center will serve approximately 11,000 behavioral health and primary care patients annually. The two-story health center features expansive lobbies on both floors and will offer mental health, addiction recovery, primary care and pharmacy services to the community.
"Our longstanding commitment to serving vulnerable Lake County families is steadfast," Lee said. "The ever-growing demand for high-quality community behavioral health care means we must continue investing in healing spaces and enriching experiences to attract and retain engaged team members and patients."
The new facility is set back from Mentor Avenue and offers wooded views, a patio area and stone finishes for patients. Additionally, the facility includes the following:
—More office space for a growing mental health and addiction recovery team, including counselors, psychiatry providers, nurses and case managers
—Seven medical exam rooms for primary care, sexual and reproductive health and infectious disease services
—Six large meeting spaces for a variety of group therapy offerings, as well as treatment spaces specifically outfitted for parent-child interaction
—Therapy as well as for patients with autism or neurodivergence
—Spacious areas for in-house pharmacy and laboratory services.
The new facility sits on an 11-acre property owned by Signature Health and has the potential for future expansion, according to Signature.
Signature Health currently employs around 200 staff in the Willoughby office.
Signature Health was founded in 1993 and is a Federally Qualified Health Center. It serves more than 32,000 individuals annually at nine outpatient and residential locations in Ashtabula, Cuyahoga and Lake counties.
Signature increases access to care through telehealth, walk-in hours, evening appointments, transportation support, on-site laboratories and on-site pharmacies with free mailing and delivery options.
For more information, visit SignatureHealth.org or call 440-578-8200.