Sexual harassment lawyer: 'It’s quite unusual' how perpetrators are able to use Big Tech

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In the age of social media, sexual harassment has reached new levels through platforms like Facebook (FB), Twitter (TWTR), and Google (GOOG, GOOGL) — along with dating apps like Grindr and Tinder.

The problem for people victimized by this harassment is that in most of cases, these companies cannot be held liable for any of the abuse that happens of their platforms.

“The issues that I see with my cases and how this really affects the economy is that when a platform — Facebook, Twitter, Google — refuses to take action to help, then they’re protected, and my clients have no recourse, and it’s quite unusual,” Carrie Goldberg, a victim’s rights lawyer and author of “Nobody’s Victim,” said on YFi PM. “There’s an exception that these companies are protected by this law. It’s called Section 230 of the Communications Decency Act.”

Carrie Goldberg represents clients facing sexual privacy violations. (Photo: John Lamparski/Getty Images)
Carrie Goldberg represents clients facing sexual privacy violations. (Photo: John Lamparski/Getty Images)

According to Section 230, “no provider or user of an interactive computer service can be treated as the publisher or speaker of any information provided by another information content provider.” Critics argue that this means companies can’t be held liable, while defenders of the act says it protects free speech and innovation.

“It’s made it really difficult for somebody who’s being harassed, attacked, impersonated on these platforms to get any help or relief from them,” Goldberg said.

‘Over 1,200 men had come to my client in person’

Goldberg shared a story about one of her clients, a 33-year-old waiter and actor who broke up with his boyfriend. The ex boyfriend then went on to impersonate him on Grindr, a gay dating app.

“The ex directed men to my client’s home and to his job saying that my client had rape fantasies,” she said. “And individuals, strangers to my client, came in person as many as 23 times a day. In person, they would follow him into the bathroom at work. They would be waiting for him in the stairwell in his apartment.”

She continued: “This wasn’t a cyber crime — this was happening to him in person. And so, when he went to report it to the police, which he did 12 times, they told him to handle it like a man. And when he went to an order of protection, that did nothing. There was one entity that was in the exclusive role of being able to help my client: Grindr.”

Grindr was not held liable. (Photo: AP Photo/Hassan Ammar)
Grindr was not held liable. (Photo: AP Photo/Hassan Ammar)

Unfortunately, a U.S. federal appeals court refused to hold Grindr liable. According to Reuters, “it said Grindr was shielded from liability for exercising ‘a publisher’s traditional editorial functions,’ or providing ‘neutral assistance’ in the form of tools and functionality available equally to bad actors and the app’s intended users.”