Salesforce, Inc. (CRM): Analyst Upgrade Driven by Strong AI Outlook, Agentforce Growth, and 2025 Expansion

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We recently compiled a list of the 8 Unstoppable Artificial Intelligence (AI) Stocks to Invest In. In this article, we are going to take a look at where Salesforce, Inc. (NYSE:CRM) stands against the other AI stocks.

AI continues to accelerate rapidly, moving from emerging technologies to influencing how businesses operate. From developing AI agents to communicating with technology, AI technologies appear to be well-placed to transform the working environments. In 2025, AI is expected to revolutionize technology, significantly impacting businesses and data centers. In the current year, AI-powered Agents might transform industries, sectors, and everyday tasks.

The agents are expected to execute tasks autonomously, refine the workflows, and enable individuals to remain focused on higher-value activities.

AI and its Impact on Interest Rates

Kenneth Rogoff, a Harvard economist, explained the significant impact of AI on the global economy, primarily related to interest rates. He spoke to CNBC-TV18 at WEF in Davos and highlighted how artificial intelligence has been fueling shifts in productivity, labor markets, and inflation, which influence the decisions of central banks. As per the economist, AI continues to act as one of the factors responsible for higher interest rates, reiterating its increasing impact on financial markets and economic policy. With the advancement of AI technologies, apart from reshaping productivity, they also alter the dynamics of economic growth.

The integration of AI across sectors is expected to result in significant shifts in labor markets and broader investment strategies, which contribute to inflationary pressures.

READ ALSO: 7 Best Stocks to Buy For Long-Term and 8 Cheap Jim Cramer Stocks to Invest In.

Trends Likely to Shape AI in 2025

As per SAP, advanced AI agents capable of planning, reasoning, using tools, collaborating with humans and other agents, and reflecting on progress till the objective is achieved are on the horizon. Future AI agents, or multi-agent systems (MAS), will be able to collaborate to understand the business user, get all the context, and then structure the problem to interact with domain-specific expert AI agents. Over the five-year horizon, AI agents are expected to simplify significant portions of workflows. This includes aspects that were resistant to automation, like exceptions in customer service and specific programming activities such as coding or debugging software.

While 2024 revolved around introducing AI use cases, SAP believes that 2025 is expected to see the industry’s adoption of AI specifically for businesses. AI is expected to mature to the point where it can handle critical business issues including managing multi-national complexities. Also, AI’s next frontier focuses on seamlessly unifying people, data, and processes with a focus on enhancing business outcomes. The year 2025 might see increased adoption of AI throughout the workforce as people know the benefits of humans plus AI.