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Ryde Group Maintains 0% Commission for Driver-Partners, Announces Platform Fee Adjustments

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Ryde Group Ltd (NYSE American:RYDE) ("Ryde'' or the "Company"), a leading technology platform for mobility and quick commerce in Singapore, announces a significant step forward in delivering exceptional rider experiences while upholding its strong commitment to supporting driver-partners.

As part of its ongoing mission to empower driver-partners, Ryde continues to uphold its industry-leading 0% commission policy and 7 Driver Commitments, focused on transparency, fair rewards, and long-term support. The 0% commission policy is extended to all private-hire and taxi drivers on the platform.

Platform Fee Adjustments to Enhance Fairness and Sustainability

Effective January 23, 2025, Ryde will introduce updated platform fees designed to promote fairness, sustainability, and improved service quality, further strengthening its dedication to building a fairer platform for riders and driver-partners. Starting January 23, 2025, Ryde's platform fees (for both cash & cashless payments) will be adjusted as follows:

  • For fares $18 and below: $1.05 (exclusive of GST)

  • For fares above $18: $1.25 (exclusive of GST)

These updates reflect Ryde's commitment to balancing affordability with fairness while ensuring long-term sustainability.

Strategic Focus Areas

Ryde continues to focus on initiatives that enhance experiences for riders and driver-partners while building a sustainable and environmentally conscious business.

A) Enhancing Rider & Safety Experience

  • Advanced Safety Features: Implementing more measures to ensure rider and driver-partner security.

  • App Upgrades: Introducing intuitive features, faster response times, and a more user-friendly interface.

  • Operational Enhancements: Streamlining processes to reduce wait-times and optimize ride matching.

  • Technological Advancements: Leveraging proprietary AI and data analytics to improve match-rates and predict demand patterns.

  • Platform Maintenance: Ensuring a seamless, reliable rider experience.

B) Empowering Driver-Partners

Ryde leads the industry in driver-partner support with initiatives including:

  • 0% Commission Model: Ensuring driver-partners retain more of their earnings.

  • 7 Driver Commitments: Promoting transparency, trust, and fairness.

  • Fair Rewards and Benefits: Offering competitive earnings, transparent pricing, and additional incentives.

  • 1-Day Leave Scheme: Enhancing driver well-being by providing rest days to maintain high levels of service and satisfaction.

C) Building a Sustainable Business

Ryde remains focused on balancing fair and transparent pricing with sustainable operations by: