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Rakuten Group (TSE:4755) Eyes Growth with Mizuho Alliance and Mobile Subscriber Surge

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Rakuten Group is making significant strides in the telecommunications sector, with Rakuten Mobile's subscriber base reaching 8.12 million lines, marking a crucial profitability milestone. The company is leveraging AI to enhance customer experiences and reduce costs, while strategic partnerships, such as with Mizuho Financial Group, aim to strengthen its fintech offerings. This report will explore Rakuten's financial performance, challenges in customer acquisition, and opportunities for growth and innovation.

Take a closer look at Rakuten Group's potential here.

TSE:4755 Earnings and Revenue Growth as at Dec 2024
TSE:4755 Earnings and Revenue Growth as at Dec 2024

Unique Capabilities Enhancing Rakuten Group's Market Position

The company is experiencing a significant increase in mobile subscribers, with Rakuten Mobile's subscriber base reaching 8.12 million lines, as emphasized by CEO Hiroshi Mikitani. This growth is a testament to its strategic positioning in the telecommunications sector. Furthermore, Rakuten's financial health is underscored by its first quarterly profit from Rakuten Mobile's capital investment, reporting a non-GAAP operating income of ¥12.3 billion and an IFRS operating income of ¥538 million. This profitability milestone highlights the effectiveness of its ecosystem strategy, which significantly engages mobile subscribers with other Rakuten services. Additionally, the company is forecasted to become profitable over the next three years, with earnings anticipated to grow by 81.95% annually, indicating strong future financial prospects. The valuation summary suggests that Rakuten is trading below its estimated fair value, which may reflect its strong market positioning.

To learn about how Rakuten Group's valuation metrics are shaping its market position, check out our detailed analysis of Rakuten Group's Valuation.

Challenges Constraining Rakuten Group's Potential

Rakuten faces challenges, particularly in attracting senior customers to its mobile services, as noted by Mikitani. The company has also dealt with high initial customer support costs, which were a concern before being mitigated by AI integration. Financially, the company remains unprofitable, with losses increasing at a rate of 29.8% per year over the past five years, leading to a return on equity of -26.2%. Furthermore, its revenue growth forecast of 7.3% per year lags behind the expected market growth of 20%, posing a competitive disadvantage. These factors, combined with the complexity of comparing past earnings growth due to current unprofitability, present significant hurdles.

Explore the current health of Rakuten Group and how it reflects on its financial stability and growth potential.