QVC Group Reports Fourth Quarter and Year End 2024 Financial Results

In This Article:

ENGLEWOOD, Colo., February 27, 2025--(BUSINESS WIRE)--QVC Group, Inc. ("QVC Group") (Nasdaq: QVCGA, QVCGB, QVCGP) today reported fourth quarter and year end 2024 results(1).

"2024 was an important year for the company and we achieved several milestones. We successfully completed Project Athens, resulting in a second straight year of Adjusted OIBDA growth as reported and enhanced operating discipline. We also reduced our debt levels to strengthen the balance sheet and grew our streaming business. We faced challenges in the second half of 2024, driven by heightened competition for viewership with the Olympics and the election, as well as a conservative consumer environment, both of which pressured our top line results and resulted in sales deleverage," said David Rawlinson, President and CEO of QVC Group. "In November, we announced a new three-year strategy focused on returning the business to growth. We are moving quickly to transform into a scaled player in live social shopping and believe we have the key assets to win in this market. To enable this strategy we are moving decisively, including consolidating headquarters and studio operations into West Chester, Pennsylvania, re-naming the company to QVC Group, ramping up social media operations, and continuing to actively manage our balance sheet."

Fourth quarter and full year 2024 headlines:

  • Qurate Retail, Inc. renamed to QVC Group, Inc. on February 21, 2025

  • QVC Group revenue decreased 6% in Q4 and 5%(2) in full year in both US Dollars and constant currency(3)

  • Generated operating loss of $1.3 billion in Q4 and $809 million in full year

  • Adjusted OIBDA(4) decreased 8% in Q4 and 1%(2) in full year in US Dollars

    • In constant currency adjusted OIBDA(4) decreased 8% in Q4 and was flat(2) in full year

  • QxH revenue decreased 8% in Q4 and 6% in full year

  • QVC International revenue was flat in Q4 and decreased 2% in full year in US Dollars

    • In constant currency(3), revenue was flat in Q4 and in full year

  • Cornerstone revenue decreased 7% in Q4 and 11% in full year

  • Reduced QVC Group principal amount of debt by $442 million in 2024 and extended maturity profile

Discussion of Results

Unless otherwise noted, the following discussion compares financial information for the three months and year ended December 31, 2024 to the same periods in 2023.

FOURTH QUARTER 2024 FINANCIAL RESULTS

 

 

 

 

 

 

 

(amounts in millions)

4Q23

 

4Q24

 

% Change

% Change
Constant
Currency(a)

Revenue

 

 

 

 

 

 

QxH

$

2,159

 

$

1,980

 

(8

)%

 

QVC International

 

679

 

 

680

 

%

%

Cornerstone

 

305

 

 

284

 

(7

)%

 

Total QVC Group Revenue

$

3,143

 

$

2,944

 

(6

)%

(6

)%

 

 

 

 

 

 

 

Operating Income (Loss)

 

 

 

 

 

 

QxH(b)

$

(193

)

$

(1,352

)

NM

 

 

QVC International

 

80

 

 

98

 

23

%

23

%

Cornerstone

 

18

 

 

(4

)

NM

 

 

Unallocated corporate cost

 

(8

)

 

(13

)

(63

)%

 

Total QVC Group Operating Income (Loss)

$

(103

)

$

(1,271

)

NM

 

NM

 

 

 

 

 

 

 

 

Adjusted OIBDA (Loss)

 

 

 

 

 

 

QxH(b)

$

221

 

$

204

 

(8

)%

 

QVC International

 

99

 

 

111

 

12

%

12

%

Cornerstone

 

27

 

 

5

 

(81

)%

 

Unallocated corporate cost

 

(7

)

 

(8

)

(14

)%

 

Total QVC Group Adjusted OIBDA

$

340

 

$

312

 

(8

)%

(8

)%

____________________

a)

For a definition of constant currency financial metrics, see the accompanying schedules.

b)

In the fourth quarter of 2023, QxH incurred a $326 million non-cash impairment charge related to goodwill. In the fourth quarter of 2024, QxH incurred a $1.5 billion non-cash impairment charge related to goodwill and tradenames. These charges are included in operating income and excluded from Adjusted OIBDA. See reconciling schedule 2.

 

FULL YEAR 2024 FINANCIAL RESULTS

 

 

 

 

 

 

 

(amounts in millions)

2023

 

2024

 

% Change

% Change
Constant
Currency(a)

Revenue

 

 

 

 

 

 

QxH

$

6,995

 

$

6,598

 

(6

)%

 

QVC International

 

2,454

 

 

2,399

 

(2

)%

%

Cornerstone

 

1,165

 

 

1,040

 

(11

)%

 

Total QVC Group Revenue (excluding Zulily)

$

10,614

 

$

10,037

 

(5

)%

(5

)%

Zulily(b)

 

301

 

 

-

 

NM

 

 

Total QVC Group Revenue (as reported)

$

10,915

 

$

10,037

 

(8

)%

(8

)%

 

 

 

 

 

 

 

Operating Income (Loss)

 

 

 

 

 

 

QxH(c)

$

275

 

$

(1,045

)

NM

 

 

QVC International(d)

 

370

 

 

275

 

(26

)%

(23

)%

Cornerstone(e)

 

35

 

 

2

 

(94

)%

 

Unallocated corporate cost

 

(33

)

 

(41

)

(24

)%

 

Total QVC Group Operating Income (Loss) (excluding Zulily)

$

647

 

$

(809

)

NM

 

NM

 

Zulily(b)

 

(57

)

 

-

 

NM

 

 

Total QVC Group Operating Income (Loss) (as reported)

$

590

 

$

(809

)

NM

 

NM

 

 

 

 

 

 

 

 

Adjusted OIBDA (Loss)

 

 

 

 

 

 

QxH(c)

$

746

 

$

765

 

3

%

 

QVC International(d)

 

325

 

 

333

 

2

%

6

%

Cornerstone(e)

 

67

 

 

36

 

(46

)%

 

Unallocated corporate cost

 

(23

)

 

(31

)

(35

)%

 

Total QVC Group Adjusted OIBDA (excluding Zulily)

$

1,115

 

$

1,103

 

(1

)%

%

Zulily(b)

 

(41

)

 

-

 

NM

 

 

Total QVC Group Adjusted OIBDA (as reported)

$

1,074

 

$

1,103

 

3

%

4

%

____________________

a)

For a definition of constant currency financial metrics, see the accompanying schedules.

b)

Zulily was divested on May 24, 2023. For the year ended December 31, 2023, Zulily recorded $5 million in restructuring charges. These items are included in operating income and excluded from Adjusted OIBDA.

c)

For the year ended December 31, 2023, QxH incurred (i) a $326 million non-cash impairment charge related to goodwill, (ii) a $208 million net gain on insurance proceeds representing insurance proceeds received in excess of fire losses, (iii) $13 million of restructuring costs related to workforce reduction, (iv) a $17 million gain on the sale of the Rocky Mount, NC fulfillment center ("Rocky Mount") and (v) $16 million of penalties. For the year ended December 31, 2024, QxH incurred (i) a $1.5 billion non-cash impairment charge related to goodwill and tradenames and (ii) $10 million of restructuring charges related to a plan to shift its information technology operating model. These items are included in operating income and excluded from Adjusted OIBDA. See reconciling schedule 2.

d)

For the year ended December 31, 2023, QVC International incurred $113 million of gains related to the sale leaseback of its UK and German fulfillment centers partially offset by $17 million in restructuring charges. For the year ended December 31, 2024, QVC International recorded $8 million of restructuring charges related to a plan to shift its information technology operating model, partially offset by a $1 million gain related to the sale leaseback of a German property. These items are included in operating income and excluded from Adjusted OIBDA. See reconciling schedule 2.

e)

For the year ended December 31, 2023, Cornerstone recorded $2 million in restructuring charges related to a workforce reduction which are included in operating income and excluded from Adjusted OIBDA. See reconciling schedule 2.

 

QxH

QxH revenue declined in the fourth quarter and full year primarily due to lower units shipped, which decreased 5% in both periods, as well as lower average selling price and shipping and handling revenue. These factors were partially offset by favorable returns in both periods. QxH grew apparel with declines in all other categories in the fourth quarter and reported declines in all categories for the full year.