Unlock stock picks and a broker-level newsfeed that powers Wall Street.

Q4 2024 Open Lending Corp Earnings Call

In This Article:

Participants

Ryan Gardella; Investor Relations; ICR

Charles Jehl; Chief Executive Officer and Interim Chief Financial Officer; Open Lending Corp

Jessica Buss; Chairman; Open Lending Corp

Vincent Caintic; Analyst; BTIG

John Hecht; Analyst; Jefferies

Peter Heckmann; Analyst; D.A. Davidson & Company

John Davis; Analyst; Raymond James

Presentation

Operator

Greetings, and welcome to the Open Lending fourth-quarter and full-year 2024 earnings conference call. As a reminder, today's conference call is being recorded. On the call today are Jessica Buss, Chairman of the Board of Directors and Chief Executive Officer; and Chuck Jehl, Interim Chief Financial Officer and a member of the Board of Directors.
I'd like to pass the call over to Ryan Gardella, Investor Relations, to read the Safe Harbor statement. Please go ahead.

Ryan Gardella

Thank you, and appreciate you all joining us. Prior to the start of this call, the company posted the fourth-quarter and full-year 2024 earnings release and supplemental slides to its Investor Relations website. In the release, you will find a reconciliation of non-GAAP financial measures to the most comparable GAAP financial measures discussed on this call.
Before we begin, I would like to remind you that this call may contain estimates and other forward-looking statements that represent the company's view as of today, March 31, 2025. Open Lending disclaims any obligation to update these statements to reflect future events or circumstances. Please refer to today's earnings release and our filings with the SEC for more information concerning factors could cause actual results to differ from those expressed or implied with such statements.
And now, I will pass the call over to Chuck to give an update on our business and financial results for the fourth quarter and full year 2024.

Charles Jehl

Thank you, and good morning, everyone, and thank you for joining us today. While the automotive lending industry and broader automotive market continued to navigate through challenging market conditions, we continue to focus on taking prudent steps aimed to maximize our future opportunity. Specifically, we are focused on strategic efforts intended to drive new customer acquisitions and certified loan growth from new and existing customers, optimize profitability for our lenders, our insurance carrier partners and ultimately Open Lending, make targeted investments that are expected to improve the experience of our lender customers and their borrowers.
As part of our goal of optimizing profitability, each quarter, we review the performance of our active certified loans to identify trends and adjustments we believe are needed to improve performance of our new originations. For the fourth quarter of 2024, we identified new information that negatively impacted our outlook on the performance of our back book of loans, which is in turn, negatively impacted our operating results. In summary, this review led to an $81 million negative change in estimate or CIE, associated with our profit share revenue contract asset to reflect our expectations of the performance on the approximately 411,000 active certified loans in our portfolio. The negative CIE was a result of further deterioration of our 2021 and 2022 vintages, as well as two additional factors that have negatively impacted performance of our 2023 and 2024 vintages.
For fiscal year 2024, we generated 110,652 certified loans, $24 million in revenue and adjusted EBITDA of negative $42.9 million, largely due to our fourth quarter results and the impact of the negative CIE. I recognize these results are disappointing to our shareholders. They are equally disappointing to me and to the Board. To address this issue, we have implemented corrective actions that are designed to yield improved performance of our new originations while allowing us to continue our mission of serving the underserved, which I'll talk about shortly.
First, let me discuss the deterioration of our back book. We continue to see deterioration of our 2021 and 2022 vintages, which combined make up approximately 40% of our active certified loans. These loans were made at the peak of the Manheim Used Vehicle Value Index or [MUVVI] of 257.7 in late 2021. The MUVVI has since declined to 204.1 as of February of 2025. This represents more than 20% decline in used vehicle values over the past three to four years.
This significant decline has caused more consumers who bought used cars in this period to end up with negative equity on their automotive loans, which in turn has increased the likelihood of default on vehicles that are now worth significantly less than their outstanding loan balance. These two vintages are estimated to have accounted for 40% of our total negative change in estimate for the fourth quarter of 2024.
The poor performance of these loans in these two vintages is not unique to Open Lending. And in fact, this phenomenon continues to negatively impact all lenders participating in the automotive lending industry. As we have noted previously, we believe macroeconomic conditions also increased the likelihood of future claims from these vintages. Specifically, we are continuing to see elevated claims and there was an increase in 60-plus day delinquencies in the fourth quarter of 2024 from these vintages. Deterioration in these other historical vintages accounted for approximately 20% of the negative change in estimate for the fourth quarter of 2024.
In addition to the deterioration of our back book, two cohorts drove incremental underperformance of our 2023 and 2024 vintages. These two cohorts were borrowers with credit builder trade lines and borrowers with fewer positive trade lines. First, credit builder trade lines primarily consist of credit builder cards. Credit builder cards work by allowing consumers to deposit a specific amount of money, often at the discretion of the consumer into a credit builder account linked to a credit card. The consumer can then spend up to the amount deposited in the account on the card.
Though this means that the card issuer is not actually extending credit, monthly payment activity is reported to the credit bureaus, and a history of timely payments can increase the consumer's credit score. Many of these cards are approved by issuers without a hard credit pool. Moreover, since there is no preset credit limit, high utilization is not reported to the bureaus.
While credit builder cards have been available to consumers for many years, they have seen a significant increase in usage over the last couple of years. The increasing use of credit builder products has negatively impacted the lending industry, but the risk profile associated with them is still challenging to assess by industry participants at this time. Through our analysis of the credit builder issuers in our portfolio, we have learned that the credit builder trade lines peaked at around 15% of our originations in the third quarter of 2024. Based on our performance data, borrowers with a credit builder trade line performed twice as poorly as similarly scored borrowers without a credit builder trade line.
In addition to the credit builder trade lines, we saw an impact from borrowers with limited positive trade lines. In the fourth quarter of 2023, we launched our enhanced proprietary Lenders Protection scorecard known as LP2.0, and enhanced our underwriting standards. The underwriting enhancements in the scorecard were supported by third-party historical performance data.
As we discussed during the earnings call for the third quarter of 2024, following our implementation of LP2.0, we have seen an increase in positive limited trade lines or thin files, which do not have a deep credit history. Consistent with our standard practice, we observed six months of age performance data before considering any underwriting changes. Under this approach, the first reliable data showing deterioration that we saw was with respect to May, June 2024 performance, and we promptly increased our cutoff score based on this data.
For the fourth quarter of 2024, we had sufficient performance data on multiple monthly vintages to identify the negative impact of borrowers with fewer positive trade lines. Combined, adjustments related to borrowers with credit builder trade lines and borrowers with fewer positive trade lines contributed the remaining 40% of our negative profit share change in estimate in the fourth quarter of 2024. As a result, we have taken corrective actions designed to ensure that Open Lending's portfolio does not continue to facilitate the underwriting and insurance of these underperforming loans.
In the third and fourth quarters of 2024, we made adjustments to our underwriting rules for borrowers with credit builder trade lines, including negatively impacting their lenders protection scores and increasing their premiums to price more appropriately for the risk. The net effect of these underwriting adjustments is a decrease in the approval rate on this cohort. We anticipate that these actions will reduce the mix of borrowers with credit builder trade lines to under 5% of our fiscal 2025 certified loan volume, compared to approximately 15% of our fiscal 2024 certified loan volume.
We also implemented further credit tightening in the first quarter of 2025 on borrowers with limited positive trade lines by increasing the minimum number of positive trade lines needed for an approval. We anticipate that these actions will decrease the mix of borrowers with limited positive trade lines from 10% in 2024 to less than 0.5% in 2025.
While we have implemented targeted credit tightening and pricing actions throughout the last 24 months, we anticipate taking further actions to increase pricing and tighten credit. These actions are intended to help ensure the performance and profitability of our new originations in order to further optimize results for our lenders, our insurance carrier partners and ultimately Open Lending. We believe, based on the information we have available at this time that the changes that we have made to date are expected to result in improved performance and results for our new originations.
Despite these disappointing financial results, there are many positive areas of strength in our business. Our Lenders Protection program continues to see strong interest from the market, highlighted by 58 new customers signed in 2024, including 13 in the fourth quarter of 2024. We believe that our value proposition is strong, and we also believe that lenders truly value our platform to provide credit to the underserved near and non-prime consumers.
Next, I wanted to address our outlook for the first quarter of 2025. Currently, we expect total certified loans to be between 27,000 and 28,000 in the first quarter of 2025. We plan to provide additional outlook metrics as soon as reasonably practical.
Finally, I wanted to address the change in leadership that was announced yesterday evening. The Board of Directors has decided that Open Lending would be best served by making a change at the leadership level at this time. With that in mind, Jessica Buss who has been serving as the Chairman of the Board has been named Chief Executive Officer effective immediately. I will support Jessica as Interim Chief Financial Officer during the transition period and will assist in identifying a permanent CFO.
Before moving on to our financials in more detail, I'd like to pass the call to Jessica.