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Q4 2024 LendingClub Corp Earnings Call

In This Article:

Participants

Cole Slinker; Independent Director; LendingClub Corp

Artem Nalivayko; Investor Relations; LendingClub Corp

Scott Sanborn; Chief Executive Officer, Director; LendingClub Corp

Drew LaBenne; Chief Financial Officer; LendingClub Corp

Vincent Caintic; Analyst; BTIG

Brad Capuzzi; Analyst; Piper Sandler Companies

Tim Switzer; Analyst; Keefe, Bruyette & Woods North America

Giuliano Bologna; Analyst; Compass Point Research & Trading, LLC

Bill Ryan; Analyst; Seaport Research Partners

John Hecht; Analyst; Jefferies

Reginald Smith; Analyst; JP Morgan

Presentation

Cole Slinker

Good afternoon. Thank you for attending today's LendingClub fourth quarter '24 earnings conference call. My name is Cole and I'll be the moderator for today's call. (Moderator Instructions)
I'd like to pass it over to Artem Nalivayko. Please go ahead.

Artem Nalivayko

Thank you and good afternoon. Welcome to LendingClub's fourth quarter and full year 2024 earnings conference call. Joining me today to talk about our results are Scott Sanborn, CEO; and Drew LaBenne, CFO. You can find the presentation accompanying our earnings release on the Investors Relations section of our website. On the call, in addition to questions from analysts, we will also be answering some of the questions that were submitted for consideration via email.
Our remarks today will include forward-looking statements, including with respect to our competitive advantages and strategy, macroeconomic conditions, platform volume and pricing, future products and services, and future business and financial performance. Our actual results may differ materially from those contemplated by these forward-looking statements.
Factors that could cause these results to differ materially are described in today's press release and earnings presentation. Any forward-looking statements that we make on this call are based on current expectations and assumptions, and we undertake no obligation to update these statements as a result of new information or future events.
Our remarks today also include non-GAAP measures relating to our performance, including tangible book value per common share and pre-provision net revenue and return on tangible common equity. You can find more information on our use of non-GAAP measures and a reconciliation to the most directly comparable GAAP measures in today's earnings release and presentation.
And now, I'd like to turn the call over to Scott.

Scott Sanborn

Hey, thank you, Artem. Welcome everyone. We feel great about how we executed the year andhow we've positioned the company both strategically and financially. In the fourth quarter, originations were up 13% year-on-year, pre-provision net revenue was up 34%, and total net revenue came in at a high for the year, up 17% to $217 million.
Stepping back and looking at the year in total, I'm extremely pleased with what we accomplished. We successfully exited our new bank operating agreement on time to become one of the first fintech banks to do so. Our product innovation enabled us to grow originations while maintaining industry-leading marketing efficiency.
We maintained our credit outperformance with delinquencies more than 40% better than our competitive set. Our consistent, compelling asset performance drove consecutive quarterly increases in loan sales prices. We grew our balance sheet by 20% compared to the US Bank average of 3% to 4%.
We increased our deposit base by 24%, fueled by the launch of our award-winning LevelUp Savings product. And we advanced our strategy, driving adoption of our mobile app to improve engagement and member lifetime value.
We are looking forward to continuing our momentum in the year ahead as we build on our strong foundation. Critical to our foundation is credit, where our data advantage, flexible technology platform, and disciplined risk management are enabling compelling returns for both us and our marketplace investors.
These attractive returns, combined with our product innovation and status as a nationally chartered bank, have supported steady growth in marketplace investor demand. The result is four consecutive quarters of increasing loan sales prices, up by 170 basis points year-on-year.
And marketplace loan demand is increasingly coming from banks who purchased roughly onethird of our volume in Q4, up from less than 5% when we entered the year. We continue to work on growing this percentage, and we have a healthy pipeline of bank demand that we expect to materialize over the course of 2025.
Demand from private credit, which represented the majority of our loan sales in 2024, is also growing. These loan investors have been drawn to the consistent returns and seamless access provided by our structured certificate program, where we've now crossed $4 billion in total originations. To build on that success, we're now working with a major rating agency towards an investment grade rating for the senior security.
This rating will open the program to investors who require a rated product, including insurance companies who collectively hold over $8.5 trillion in assets. We're currently expected to close our first rated transaction directly with an insurer in the first quarter, with a spread roughly 30 basis points tighter than our typical structured transaction.
Continued improvement in loan sales pricing will, over time, support the economics of expanding back into a broader set of marketing channels to further grow originations. Based on our trajectory, we plan to begin testing our way back into currently dormant marketing channels as we exit Q1 and enter our more favorable seasonal period.
We are eager to accelerate our growth as we move through the year. As I've said before, credit card balances and interest rates are at historic highs, and those increases have translated to higher costs for our members. For reference, our members are now paying over $180 more per month than they were paying just a few years ago, which is an increase of more than 30%.
That increased expense represents a huge savings opportunity that LendingClub is uniquely well positioned to deliver. Our value proposition is quite compelling. Not only do our members save when they consolidate credit card debt through LendingClub, they also increase their credit score, an average of 48 points.
In addition to providing savings, our ability to tailor our experience to members' needs amplifies our value proposition and helps fuel our success. For example, we launched TopUp a year ago to give borrowers an easy way to consolidate their existing loan balance with new borrowing while maintaining one monthly payment.
The early results have been outstanding with an approximate 80% lift in issuance dollars per member compared to offering a repeat personal loan and a net promoter score of 82. Innovations like TopUp give us a competitive edge that flows through to our marketing efficiency.
After efficiently acquiring satisfied members, the second step of our strategy is to engage them through our mobile app. We began marketing the app to loan customers six months ago, and our early results confirmed that app users engage more frequently and demonstrate a higher propensity to take another product versus web-only members.
Therefore, we plan to enhance the functionality of the app over the coming year with new high engagement experiences and features. This includes DebtIQ, our debt monitoring and management tool, which will help members stay on top of their debt and further highlight the urgency and value of refinancing their credit card debt.
Even in its current early stage, DebtIQ is driving a nearly 50% increase in member engagement and a 25% increase in loan issuance for enrolled members. Our efforts on DebtIQ will be accelerated by last quarter's acquisition of Tally's award-winning debt management technology. We plan to release an enhanced version of DebtIQ with new features like credit card linking, automated payments, and contextual offers as we enter the third quarter.
Looking ahead, with marketplace demand growing, loan sales prices improving, our marketing engine restarting, and investor and consumer innovations taking hold, we have ambitious plans as we move through the year, which the team and I are excited to deliver. That includes accelerating our origination's growth, increasing mobile app adoption and user engagement, continuing to innovate on our product roadmap, and improving shareholder returns.
In closing, I'm extremely proud of what LendingClub has been able to accomplish, and for that I'd like to thank the entire team who's made it happen. So, Drew, I'll turn it over to you to go through the results in detail.