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Q4 2024 Guild Holdings Co Earnings Call

In This Article:

Participants

Terry Schmidt; Chief Executive Officer, Director; Guild Holdings Co

David Neylan; President, Chief Operating Officer; Guild Holdings Co

Desiree Kramer; Chief Financial Officer, Senior Vice President; Guild Holdings Co

Derek Sommers; Analyst; Jefferies LLC

Rick Shane; Analyst; JPMorgan

Jake Katsikas; Analyst; BTIG

Presentation

Operator

Good afternoon, ladies and gentlemen, and welcome to the Guild Holdings Company fourth-quarter and full-year 2024 earnings conference call. (Operator Instructions) As a reminder, this call will be recorded.
I will now turn the conference over to Investor Relations. Please go ahead.

Thank you and good afternoon, everyone. Before we begin, I'd like to remind everyone that comments on this conference call may contain certain forward-looking statements regarding the company's expected operating and financial performance for future periods and industry trends.
These statements are based on the company's current expectations. Preliminary results for any portion of a quarter may not be indicative of full quarter results and are subject to management and auditor customary review procedures.
Actual results for future periods may differ materially from those expressed or implied by these forward-looking statements due to a number of risks or other factors that are described in greater detail under the section titled Risk Factors in Guild's most recently filed annual report on Form 10-k and in other reports subsequently filed with the US Securities and Exchange Commission.
Additionally, today's remarks will refer to certain non-GAAP financial measures. Reconciliations of non-GAAP financial measures to the corresponding GAAP measures can be found in our earnings release furnished today with the SEC and are also available on Guild's investor relations website.
Now, I'd like to turn the call over to Chief Executive Officer, Terry Smith. Terry?

Terry Schmidt

Good afternoon, everyone. Thank you for joining us to discuss our fourth quarter and full year 2024 results and strategic updates. With me today is David Neylan, our President and Chief Operating Officer; and Amber Kramer, our CFO.
I'm pleased to report that 2024 was our strongest year of growth as a public company, marked by exceptional execution of our strategy. We focused on expanding market share to build on our customer for life approach.
We not only grew our origination segment faster than the industry, we delivered strong earnings and positive return on equity, improved by our operational leverage and at the same time generated quality assets that in turn increased our cash flow generation as we grew our mortgage servicing rights in the servicing segment.
And lastly, all of this was achieved with industry leading customer satisfaction rankings. The momentum we saw throughout the year was remarkable, with total originations increasing 57% year over year to $24 billion, outpacing the industry origination increase of 22% as published by the Mortgage Bankers Association.
Now let me share some key financial highlights for the year. Net revenue increased 60% to $1 billion while our expenses in contrast increased by only 33%, which means we're realizing the scale benefits we anticipated.
Our net income attributable to Guild was $97.1 million compared to a net loss of $39 million in the prior year, while adjusted net income totaled $90.2 million compared to $48 million and 88% increase. Full year adjusted EBITDA reached $134.8 million, up from $74.8 million in 2023, representing an 80% increase year over year, and diluted adjusted earnings per share grew 86% during the same period.
Additionally, we maintained our strategic focus on purchase originations which represented 88% of our closed loan volume, significantly outperforming the industry average of 72% as reported by the MBA. In 2024, our purchase volume was 16 percentage points better than the MBA compared to 8.4% in 2023. We continued to perform ahead of the industry.
We would not have reached these growth goals without the strength of our sales teams. According to MMI records, our loan officers were 28% more productive than the industry average. This solid performance underscores the strength of our retail focused model and our ability to execute in challenging market conditions.
The strength of Guild's balanced business model and customers for life strategy shined in 2024 with healthy growth in our servicing line of business. In 2024, we expanded our servicing portfolio to approximately $93 billion an increase of 9% from the prior year, while maintaining a high-quality portfolio.
We also increased our recapture opportunities with a 44% refinance capture rate while improving our total 2024 recapture rate to 35%, up from 27% a year ago. Additionally, in '24, our servicing business once again received HUD's Tier 1 rating, which demonstrates our commit commitment to high standards and the preservation of home ownership for FHA borrowers.
The HUD Tier 1 ranking is achieved through discipline servicing practices, a high-level regulatory compliance and most importantly, the dedication to keeping families in their homes during times of financial difficulties. This is a distinction all Guild stakeholders can be very proud of.
Looking ahead, we continue to make investments in our integrated technology platforms to mine our database for opportunities in our servicing portfolio to drive leads back to the retail origination business and fulfill our customers for life strategy.
Since the industry began to face headwinds with rising rates several years ago, we have successfully increased market share through acquisitions and organic recruitment enabled by our solid balance sheet and prudent financial management.
Over this time, we acquired the retail lending assets of six mortgage lenders, and our success in organic recruiting has been especially noteworthy as the strength of our Guild brand, integrated technology platform and balanced business model continues to attract top producing loan officers.
Since 2020, we have almost doubled our loan officers, which has contributed to our above industry average loan production. What's particularly encouraging is that despite our substantial market share gains, we still represent less than 2% of the total market, indicating significant runway for continued growth.
Looking ahead, while we anticipate ongoing rate headwinds, field is well positioned for enhanced growth as we realize the benefits of the scale and operational leverage we have built. We will continue to leverage our expanded loan officer network and remain opportunistic in both recruiting and M&A opportunities.
Our focus remains on making home ownership more accessible through local relationships, delivering a best-in-class consumer experience, and utilizing technology to enhance processes and reduce production costs.
We remain confident that our strategy of continuing to grow through this cycle will create long-term value for our shareholders as we focus on achieving profitable market share gains. I want to thank all of the Guild team members for their continued hard work and commitment to the Guild values, each of which are a critical element of our ongoing success.
With that, I'll turn the call over to David for more detail on our near-term outlook and positioning. David?