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Q4 2024 Dun & Bradstreet Holdings Inc Earnings Call

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Presentation

Operator

Good day and thank you for standing by. Welcome to the Dun & Bradstreet fourth quarter 2024 earnings conference call. (Operator Instructions)
Please be advised that today's conference is being recorded. I would now like to hand the comments over to your speaker today. Sean Anthony, Vice President of FPNA and Investor Relations, please go ahead.

Thank you. Good morning, everyone, and thank you for joining us for Dun & Bradstreet's financial results conference call for the fourth quarter and full year ending December 31, 2024. On the call today, we have Dun & Bradstreet CEO, Anthony Jabbour and CFO, Bryan Hipsher.
Before we begin, allow me to provide a disclaimer regarding forward-looking statements. This call, including the Q&A portion of the call, may include forward-looking statements related to the expected future results for our company and are therefore forward-looking statements. Our actual results may differ materially from our projections due to a number of risks and uncertainties. These risk and uncertainties, the forward-looking statements are subject to are described in our earnings release and other SEC filings.
Today's remarks will also include references to non-GAAP financial measures. Additional information, including the reconciliation between non-GAAP financial information to the GAAP financial information is provided in the press release and supplemental slide presentation. This conference call will be available for replay via webcast through Dun & Bradstreet's investor relations website at investor.d&b.com.
With that, I'll now turn the call over to Anthony.

Thank you, Sean. Good morning, everyone, and thank you for joining us for our fourth quarter and full year 2024 earnings call.
On today's call, I'll hit on four key topics. The first, a brief update on the ongoing process. The second, an update on their fourth quarter and full year results. The third, a review of the significant accomplishments in 2024. And the fourth, our focus areas for 2025. After that, I'll pass the call over to Brian for an in-depth review of our results and to discuss our guidance expectations for 2025. We'll then open up the call for Q&A and finish up with a few closing comments.
Let's get started with an update on the inbound interest we received in 2024 and the resulting process that ensued. I'm going to keep my comments very brief, as you can imagine.
Activity ramped up in late November and has carried on through the beginning of 2025, and our team has done their best to balance managing their day-to-day responsibilities with being responsive to the inquiries from interested parties. The team's dedication and hard work to both causes have been commendable, and based on the latest activities, we currently expect to share the outcome of the process in the first quarter.
With that being said, let's move on to an overview of our full year and fourth quarter results.
2024 was another year of meaningful improvement. We achieved 3% organic revenue growth, expanded EBITDA margins by 30 basis points, and made substantial strides in our product, technology, and data transformations. Additionally, we improved our capital structure by reducing net leverage to 3.6 times at year end.
As we headed into October, we had a year-to-date organic revenue growth rate of 4% and the path to deliver a similar growth rate in the fourth quarter, but we ultimately fell short due to three anomalies.
The first and most significant factor was the delay of certain deals expected to close in the quarter, impacted by distractions from our ongoing process. These distractions intensified in November and December, shifting significant pipeline deals into early 2025 and impacting Q4 revenues by $9 million.
Secondly, we chose to exit two partnerships that were coming off multi-year agreements that were not mutually advantageous. Our expectation was that we would come to a favorable agreement, but ultimately, that was not the case. This impacted revenues in the fourth quarter of 2024 by $6 million and full year '25 by $14 million. With offsetting expenses that will net a positive EBITDA outcome for our business.
And finally, we experience timing related delays in expected usage and deliveries of $3 million and $4 million dollars respectively, of which the majority of these revenues are contractually obligated and are expected to flow into the first half of 2025. As I've said before, this is a business that continues to grow through a significant amount of transformation, change, and improvements.
Looking back at the last 16 quarters, we have taken the business from essentially no growth to 3% to 4% growth, and we do not believe a quarter of slight growth is indicative of the significant improvements we've made to date and the upside potential we believe is to come.
And third, looking back at 2024, I'm proud to share the significant accomplishments we achieved and the amount of progress we've made in strengthening the foundational elements of D&B. Going through a public transformation has been difficult, and I'm proud of our team's efforts.
The initial step for us was to stabilize our technology, then rearchitect our technology, and then build modern solutions in the cloud. Following these core foundational elements was the time-consuming and laborious efforts to migrate our clients to those new solutions, sunsetting legacy products and optimizing our client contracts.
In 2024, we completed our migrations and optimized client contracts in North America, finance and risk. Similarly to what we did with the international business earlier in the transformation, we have seen the positive impact that these changes made on our international segment, and we anticipate seeing a similar acceleration and growth in North America. We pushed hard to complete the migration of our flagship platforms, finance analytics, and direct plus API and the sunsetting of our legacy solutions, which was our most significant initiative.
I'm happy to report that as of Q4 2024 we have successfully migrated tens of thousands of clients in North America. The migration has taken a huge amount of client attention and sales effort. And as I've said many times, while the revenue benefit in the short term is minimal, we believe the long-term strategic value is substantial. These moves create even more stickiness while providing our clients with greater flexibility and scalable solutions.
The second most significant migration was a shift of our clients to our risk analytics platform, which is now complete. The move to risk analytics has enabled us to deliver risk assessment capabilities across our nearly 600 million [Dun's] entities in a single platform. This solution is especially relevant considering the evolving economic and regulatory landscape, ensuring our clients have access to the insights necessary to make informed decisions.
We also continue to introduce new localized offerings, meeting diverse regulatory requirements and market needs. For example, our risk analytics compliance intelligence solution generated significant new sales with hundreds of customers and a strong pipeline for 2025.
And while we've been moving our clients to our latest and greatest solutions, we've also been refining and optimizing our client contracts. The new contract structure more closely aligns our pricing with the value provided to our clients, ensuring a fair and transparent relationship, and protecting our cost structure to the creation of more clearly defined contractual usage rights. These changes have benefited our clients with more comprehensive and richer datasets, more versatile user interfaces, and the addition of flexible modular functionality to enhance their overall experience.
In summary, I'm optimistic for the future given the progress of our transformation. From modernizing our tech environment to delivering high performance cloud-based solutions, and then to migrate our clients to these solutions through the optimization of our client contracts, we believe we are positioned for growth. With a strong foundation, our focus in 2025 and the last step of any transformational journey is to go to market.
As I mentioned previously, we are introducing a vertical approach to deepen client relationships and launch vertical specific solutions. I will highlight some of those today, and we look forward to sharing more this year.
Now let's turn to some client wins in the quarter. First up, in North America, we are excited to add one of the nation's leading sales and marketing software companies to our client portfolio. They now leverage our latest sales and marketing solutions, including D&B Connect, Data Blocks API, and our new Gen AI solution, ChatD&B. These solutions allow them to leverage our data to power their territory structuring and go to market strategies for growth.
Another global fintech leader in payments and banking turned to our trusted master data management capabilities, firmographic data, and linkage data to improve and enrich their company data. They are also leveraging our data to perform merchant onboarding and verification, as well as fraud detection capabilities. They will also use the firmographic data to create new derivative works. This is a win for our client and for us as we are becoming the repository for merchant data with a unique data asset in the industry.
Next, we expanded our relationship with the large insurance brokerage that has used our master data services for many years. This new multi-year renewal deal extended our master data services to all of its subsidiaries. This growth and long-term commitment highlight the value of our solutions and our ability to build and nurture client relationships.
A top 3 management consulting firm expanded their relationship with us by adding 3 new use cases. [TAM] analysis, prioritization of high value opportunities, and to strengthen the identification of cross sell upsell opportunities, new logos, and reduced churn. One of the big differentiators was our global footprint, and as they tested our data, we're highly impressed with our match rate and coverage.
And another example of where our global coverage was instrumental in winning a seven figure 2-year deal with the multinational company specializing in workplace solutions and digital printing technologies. They chose Dun & Bradstreet for a risk analytics compliance intelligence solution which allowed them to consolidate screening for the unique lines of business through multiple workspaces.
And shifting to international, our team successfully executed its strategy throughout the year.
One notable achievement was a 3-year renewal and upsale of data blocks, finance solutions with Db Schenker, a global logistics and supply chain management provider. We supported their finance transformation by leveraging our modern API platform for automated credit decisioning and risk assessments.
Another key win was with one of the UK's largest banking and payment service providers. We executed a new multi-million dollar deal expanding our data blocks to include supply chain and compliance packets, aiding their market expansion and navigating supply chain complexities.
Finally, we signed a five-year renewal and upsell with a leading Scandinavian payments provider to organize and master their data. This demonstrated our ability to create efficiencies across multiple use cases through our master data management capabilities.
And lastly, as we focus on 2025, we'll be delivering a more verticalized go to market approach. Enabling our generative AI solutions through API and native integrations. Capitalizing on our modernized technology and platforms. Leveraging our unique financial, payment and trade data to access high growth areas such as capital market and private markets. And doubling down in high market demand solutions including supply chain, risk, and master data management. We are more prepared than ever to meet a business's accelerated need for trusted global data and analytics, and we look forward to attacking these new opportunities with focus and determination.
So overall, we are excited about what's to come in 2025 and certainly believe that 2024 was a year of significant improvement for our company. I'm proud of our team's efforts and the strong foundation we are building for sustainable growth and profitability.
With that, I'd now like to turn the call over to Brian to discuss our financial results for 2024 and Outlook for 2025.