Q4 2024 Draftkings Inc Earnings Call

Participants

Alan Ellingson; Chief Financial Officer, Principal Financial Officer, Chief Accounting Officer; Draftkings Inc

Jason Robins; Chairman of the Board, Chief Executive Officer; Draftkings Inc

Shaun Kelley; Analyst; BofA Global Research (US)

Stephen Grambling; Analyst; Morgan Stanley & Co. LLC

David Katz; Analyst; Jefferies

Carlo Santarelli; Analyst; Deutsche Bank

Robin Farley; Analyst; UBS

Robert Fishman; Analyst; MoffettNathanson LLC

Ben Miller; Analyst; Goldman Sachs & Company Inc

Joe Stauff; Analyst; Susquehanna International Group, LLP

Clark Lampen; Analyst; BTIG

Daniel Politzer; Analyst; Wells Fargo Securities, LLC

Jed Kelly; Analyst; Oppenheimer & Co. Inc

Brandt Montour; Analyst; Barclays

Barry Jonas; Analyst; Truist Securities

Benjamin Chaiken; Analyst; Mizuho Securities USA

Presentation

Operator

Good day, and thank you for standing by. Welcome to DraftKings fourth quarter 2024 Earnings Call. (Operator Instructions) Please be advised that today's conference is being recorded. I would now like to hand the conference over to Alan Ellingson, DraftKings' Chief Financial Officer. Please go ahead.

Alan Ellingson

Good morning, everyone, and thank you for joining us today. Certain statements we make during this call may constitute forward-looking statements that are subject to risks, uncertainties and other factors, as discussed further in our SEC filings that could cause our actual results to differ materially from our historical results or from our forecast.
We assume no responsibility to update forward-looking statements, other than as required by law. During this call, management will also discuss certain non-GAAP financial measures that we believe may be useful in evaluating DraftKings' operating performance. These measures should not be considered in isolation or as a substitute for DraftKings' financial results prepared in accordance with GAAP.
Reconciliations of these non-GAAP measures to the most directly comparable GAAP measures are available in our earnings release and presentation, which can be found on our website and in our annual report on Form 10-K filed with the SEC. Hosting the call today, we have Jason Robins, Co-Founder and Chief Executive Officer of DraftKings, who will share some opening remarks and an update on our business. Following Jason's remarks, I will provide a review of our financials. We will then open the line to questions.
I will now turn the call over to Jason Robins.

Jason Robins

Good morning, and thank you all for joining. Today, I'm excited to share our strong 2024 results, our areas of focus for 2025 and why I'm enthusiastic about the next few years. We just wrapped up our 13th year of DraftKings, and I am more confident than ever in our growth trajectory and ability to capitalize on the substantial opportunity ahead of us.
My confidence begins with the year we had in 2024. For the year, revenue increased 30% year-over-year to $4.8 billion. Adjusted EBITDA improved $332 million year-over-year to $181 million, and free cash flow was positive for the first time in our history. We acquired 3.5 million new customers at record low customer acquisition costs and increased our total customer base 42% year-over-year to $10.1 million. I am also proud that our business is demonstrating strong operating leverage.
While revenue grew 30% in fiscal year 2024, our adjusted operating expenses increased only 5% year-over-year, we're normalizing for costs related to our acquisition. We expect this to continue as our revenue growth remains strong while our expenses approach scale as we continue to exert discipline and leverage new technologies across the organization.
Looking further ahead to the future, I'm excited about a number of vectors that could even further accelerate our growth. Our structural sportsbook hold percentage is continuing to increase, and the long-term ceiling to prove higher than we forecast. Additional online gaming legalization in the US appears inevitable and more a question of when, not if.
And our newer verticals such as digital lottery courier are only in their infancy. DraftKings is at the epicenter of a mega trend. Real money online gaming is a large and growing industry with secular tailwinds behind it. We believe we are well positioned to capture significant share, and we haven't even begun to expand outside the US and Canada, which we could explore as a longer-term opportunity.
In 2025, one area of focus is extending our lead in live betting. Our recent acquisitions of Simplebet, Sports IQ Analytics and Mustard Golf provide us with proven technology and analytical tools that will accelerate our product road map and bring the live betting experience to another level.
We will also focus on growing and further integrating our emerging verticals. For instance, Jackpocket, the number one digital lottery courier app has proven to be an efficient acquisition channel for the DraftKings ecosystem. The app recently cracked the top 5 in the entertainment category of the App Store in the Mega Millions jackpot reached $1.2 billion.
Jackpocket is positioned to benefit from larger prices, more states and an expanded product offering that includes [scratch or gain] Lastly, we are focused on how we can intelligently deploy capital as our balance sheet grows. Now that we are generating significant positive free cash flow, we have more options available to us to maximize shareholder returns.
This includes optimizing our capital structure by exploring opportunities in the debt markets while maintaining a prudent approach to leverage. We will continue to prioritize returning capital to our shareholders, while considering all options available to us in targeting the highest risk-adjusted returns.
In closing, I'm very excited about our trajectory in 2025 and beyond. With that, I will turn it over to our Chief Financial Officer, Alan Ellingson.