Unlock stock picks and a broker-level newsfeed that powers Wall Street.
Q4 2024 Carter's Inc Earnings Call

In This Article:

Participants

Sean McHugh; Vice President, Investor Relations & Treasurer; Carter's Inc

Richard Westenberger; Interim Chief Executive Officer, Senior Executive Vice President, Chief Financial Officer & Chief Operating Officer; Carter's Inc

Kendra Krugman; Senior Executive Vice President, Chief Creative and Growth Officer; Carter's Inc

Jim Chartier; Analyst; Monness, Crespi, Hardt & Co.

Unidentified Participant

Chris Nardone; Analyst; BofA Securities

William Reuter; Analyst; Bank of America

Presentation

Operator

Welcome to Carter's fourth quarter fiscal 2024 earnings conference call. On the call are Richard Westenberger, Chief -- I'm sorry, Interim Chief Executive Officer, Chief Financial Officer and Chief Operating Officer; Kendra Krugman, Chief Creative and Growth Officer; and Sean McHugh, Treasurer.
Please note that today's call is being recorded. I will now turn the call over to Mr. McHugh.

Sean McHugh

Thank you, and good morning, everyone. We issued our fourth quarter 2024 earnings release earlier today. The release and presentation materials for today's call are available on our Investor Relations website at ir.carters.com. Note that statements on today's call about items such as the company's outlook and plans are forward-looking statements.
For a discussion of factors that could cause actual results to vary from those contained in the forward-looking statements, please see our most recent SEC filings and the earnings release and presentation materials posted on our website.
In these materials, you will also find reconciliations of various non-GAAP financial measurements referenced during this call. After today's prepared remarks, we will take questions as time allows.
I will now turn the call over to Richard.

Richard Westenberger

Thank you, Sean. Good morning, everyone. Thank you for joining us this morning. Before I cover our fourth quarter results, I want to take a moment and acknowledge the news which we announced earlier this year that Mike Casey had decided to retire from Carter's after 30-plus years with the company and more than 16 years as our CEO. I know I speak for our Board of Directors and our thousands of employees in thanking Mike for his years of service to Carter's and his many contributions to our company.
As noted in our press release this morning, our Board has initiated an external search to identify a permanent CEO for Carter's. The Board has been active in this task, and we look forward to introducing our new leader once the search process has been completed. Before Kendra and I walk through our presentation materials, I'd like to share some overall thoughts on our business with you.
Our fourth quarter performance was stronger than we had forecasted with sales and earnings above the high end of the guidance, which we provided on our last earnings call this past October. While Q4 was stronger than expected, our outlook for 2025 profitability is expected to be more challenging for reasons that we will cover with you this morning.
In Q4, consumer confidence rose after the noise of the Presidential election subsided in early November, and our sense is that the industry experienced favorable holiday selling and a positive end to the year. While our results for full year 2024 were not everything we had hoped for coming into the year, there are a number of positives to point to across the business.
As a reminder, we're focused on three fundamental areas: which include elevating the style and value of our product offerings, improving our marketing capabilities and effectiveness and leveraging our unparalleled multichannel market presence. On product, our core baby and toddler apparel offerings, which represent roughly 80% of our total apparel business continued to be the best-performing and most consistent part of our assortment.
After years of -- several years of declining share, we grew our share of both the baby and toddler markets in the US in 2024. As we will discuss this morning in reaction to what we saw in the marketplace, particularly in the latter part of the first half, we took significant action in the second half to increase the value and price competitiveness of a portion of our product assortment.
These actions drove a meaningful lift across several important retail performance metrics and contributed to stabilization of unit volume overall. On style, our higher-priced and elevated product offerings, including Little Planet, PurelySoft and licensed product have continued to perform very well, and we believe these products are attracting a new segment of consumers to our business.
In marketing, we brought new personalization capabilities online this past year, which we believe are driving incremental sales and helping to deepen relationships with our customers. We also rebranded and relaunched our loyalty program in 2024. Over 90% of our US retail sales are transacted through our loyalty program. Through our wholesale business, we worked the largest retailers of children's apparel in the country. We achieved record sales of our exclusive brand products in 2024 leveraging the clear consumer shift to the mass channel attracted by the value and convenience which these retailers offer.
Outside the United States, our Canadian business, which holds the largest market share in that country, had a good fourth quarter as did our business in Mexico, where consumers continue to respond well to the new store and online capabilities, which we have developed.
Now turning to some more details of our fourth quarter performance and the presentation materials posted on our website. On pages two and three of the materials, we've included our GAAP basis P&Ls for the fourth quarter and full year. On the next page, we have a summary of our non-GAAP adjustments. The most significant adjustment both in the fourth quarter and for the full year was a $30 million noncash pretax charge related to the impairment of the OshKosh B'gosh brand trade name. We reduced the value of the OshKosh trade name as part of our year-end assessment of the values of intangible assets on our balance sheet, our lower near-term outlook for sales and profitability for OshKosh resulted in a reduced value of the trade name versus its previous carrying value.
This morning, I'll speak to our results on an adjusted basis, which excludes these adjustments. On page five, we've summarized our performance relative to the expectations we shared on our last earnings call in late October. As I said, we met or exceeded the objectives we set forth for the fourth quarter, both in sales in total and in each of our business segments and in profitability.
We have some overall highlights of our fourth quarter performance on page 6. Our consolidated net sales of $860 million were up slightly over last year. Fourth quarter was our largest quarter of the year, representing about $100 million more in sales than our volume in the third quarter. As planned, we had strong year-over-year within our US wholesale business, which was offset by lower sales in US retail and slightly lower sales in international due to the negative impact of currency exchange rates. Fourth quarter adjusted operating income was $115 million, representing a 13.4% adjusted operating margin and adjusted EPS was $2.39, down 13% from last year.
Our fourth quarter adjusted P&L is on page 7. On the $860 million in net sales, our gross margin was 47.8%, down 90 basis points from last year. We invested approximately $30 million in the fourth quarter and more competitive pricing on a portion of our assortments in U.S. retail. Recall that we made a similar roughly $24 million investment in the third quarter.
The impact of these lower prices on gross margin was largely offset by lower product costs in the quarter. The balance of the decline in gross margin was due to higher year-over-year freight rates and a higher mix of wholesale sales versus last year.
Spending was up 5% over last year. We had higher costs related to new stores, marketing, charitable giving and professional fees. These increases were offset by a significant reduction in variable compensation costs, about $10 million versus last year. As mentioned, operating income was $115 million. Below the line, net interest expense was comparable with last year. Year-over-year, we incurred additional costs of approximately $2 million related to unfavorable movements in foreign currency exchange rates.
Our effective tax rate in the quarter was 18.8% versus 22.8% last year. The decrease was driven by a higher proportion of income generated outside the United States and the impact of the changes in foreign currency exchange rates, specifically the strengthening US dollar relative to the Mexican peso. Again, all this nets down to adjusted EPS in the quarter of $2.39.
Our business segment results are summarized on page 8. The decline in our consolidated adjusted operating income of $21 million was driven by lower profitability in US Retail and higher corporate expenses. Driving the increase in corporate expenses were higher charitable giving and higher costs related to health insurance and consulting. Offsetting these increases were, as I've said, lower provisions for variable compensation, which are tied to our performance.
Now turning to some additional perspective on our business segment results, beginning with US Retail on page 9. As we first told you on our second quarter call, last July we made a decision to make some meaningful investments in the second half in our US Retail business in order to improve our performance from what we experienced in the first half. Specifically, we invested $65 million -- $55 million in lower pricing and $10 million in additional brand marketing. In the first half, we had a high single-digit decline in our US retail comparable sales. And actually through July, we were running down about 10%.
We saw the marketplace for children's apparel had become significantly more promotional in response to weak consumer demand as the effects of inflation continued to affect families with young children and building inventory positions across the industry.
As a result, we felt that some portion of our product assortments were not priced as competitively as they needed to be, given what consumers were seeing in the marketplace. On approximately 20% of our assortment, products which are the most comparable to what consumers would find at other retailers, we lowered prices by $1 to $2.In both the third and fourth quarters, we saw an increase in the unit velocity of these items.
About $20 million of the overall second half investment in pricing related to these key item basket starters. Overall, we've seen good stabilization of unit volume in US Retail, units were up -- were down about 6% in the first half and were up 2% in the second half and up 4% in fourth quarter. We also made an investment in brand marketing to improve new customer acquisition and retention. We saw an improvement in both customer acquisition and retention rates. Improvement in these metrics is important because we believe they are key drivers of future comparable sales.
Our fourth quarter retail comps represented a continued improvement from what we posted in the third quarter and a meaningful improvement over the 9% decline in the first half. Our retail and marketing teams also successfully developed compelling promotional events during the quarter, especially during the key Black Friday selling period during which we achieved a positive 5% comp. Part of the second half pricing investment was made in support of these key market share events.
In the first half of 2025, we will have some residual impact of carrying forward these low prices from the second half of last year. Pricing in retail is expected to then be more comparable in the second half.
At this point, we believe we've taken the action we need to on pricing, continuing to lower prices is not envisioned to be a component of our longer-term strategy. Obviously, we'll keep an eye on the competitive environment in this regard.
I'm encouraged by the impact these pricing and marketing investments have had on attracting consumers back to our retail business. Our customer counts were up in Q4, and this reengagement is critical for our long-term growth. But these gains have come at a significant impact to our profitability, while we plan to maintain competitive pricing and utilize targeted promotions to drive consumer engagement.
Our primary focus is on enhancing our product assortment and improving our marketing initiatives as well as other strategies to grow market share and improve profitability. On pricing, in recent years, we've made progress in adding greater sophistication to our approach, including the use of technology, I see a significant forward opportunity to use price more strategically, especially when considering the diversity of our product assortment, brand portfolio and the geographic breadth of our store portfolio.
Fortunately, we have a creative and innovative team, which is leaning into multiple levers other than just price to drive the business, some of which we've begun to see some good progress. These include our merchandising and product presentation initiatives in-store and meaningful enhancements to our online and mobile app experiences.
On page 10, we summarize the fourth quarter performance in our wholesale and international businesses. US Wholesale had a strong quarter as planned with year-over-year sales growth of 7%. Approximately $8 million of sales in the quarter represented a timing benefit at certain product launches, which occurred in the third quarter last year and moved into fourth quarter this year. We had strong growth in sales to our exclusive brand customers, capping off very strong full year performance in this part of our business. As I said earlier, exclusive rent sales reached a record level in 2024.
Sales were lower to department store customers continuing the trend we've seen there. We were in a low excess inventory position for much of the year, which led to lower sales to the off-price channel, which were down over 50% in 2024.
Wholesale continues to be a very profitable part of our business with an operating margin over 20% in the fourth quarter. Our international businesses delivered good performance in the fourth quarter. Our retail businesses in Canada and Mexico had strong performance. Canada posted a 6% comp and Mexico delivered an 8% increase in comps.
The stronger US dollar has negatively affected our International segment results, offsetting growth in local currency in the quarter. We believe the stronger US dollar will be a headwind in 2025 as well.
We've summarized some highlights of our full year performance on page 11. Our full year net sales were $2.8 billion, down 3%, the majority of the decline was related to lower sales in our US Retail segment. Full year operating income was $287 million, down 13% as a result of lower sales. Gross margin for the year was up 60 basis points and spending was well controlled, increasing 1% over 2023, while still supporting investments in our retail businesses and in marketing.
Full year EPS was $5.81, down 6% versus last year. We've summarized some balance sheet and cash flow highlights on page 12. Our balance sheet is in good shape. Year-end inventories were down 6% versus last year and the quality of inventory entering the new year is high with less carryover of fall/winter product than a year ago. We have substantial liquidity, both cash on hand and availability under our credit facility, it was a good year for cash generation. We generated nearly $300 million in operating cash flow, which supported continued investment in the business and the return of meaningful capital to our shareholders.
Kendra will now take us through an update on our product and marketing initiatives.