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Michael Berry

Good afternoon, everyone, and thank you for the kind words, George. They are greatly appreciated. I want to thank you for our partnership and the confidence and trust you placed in me. I will always value our relationship and am very proud of what we have all accomplished at NetApp. As everyone knows, I will be handing the baton to Wissam some time after this earnings call, but for now, it is business as usual, so let's jump into the results.
Before I get into the financial details of Q3, let me walk you through the key themes for the quarter. As a reminder, all numbers discussed are non-GAAP unless otherwise noted. First, our disciplined operational management yielded operating margin above our guidance and EPS in line with our guidance, despite revenues towards the lower end of our expectations in Q3.
Second, we have adjusted our outlook for Q4 and fiscal year '25 due to our recently announced divestiture of Spot and Cloudcheckr, collectively called Spot by NetApp, the negative revenue and EPS impact from the stronger US dollar, and our Q3 revenue performance. Our forecast assumes that our Q4 is back on track in terms of our execution, somewhat offset by expected global public sector weakness.
Third, while our full year revenue guidance has reduced slightly, we remain laser-focused on driving operating margins and free cash flow generation. Towards this end, we have taken swift action to control our expenses in Q4 and as well as remain disciplined on pricing as we end the year. Finally, we returned over $300 million to stockholders through dividends and share repurchases, and reducing Q3 diluted share count by 3 million shares year over year.
Now, to the details of the quarter. Revenue of $1.64 billion increased 2% year over year. While our revenue was $44 million below the midpoint of our guidance, around a third of this was FX driven. Billings of $1.71 billion increased 2% year over year. This marks our fifth consecutive quarter of year-over-year revenue and billings growth.
Product revenue of $758 million was up 1% year over year. Support revenue of $621 million declined 2% year over year but was roughly flat year over year in constant currency.
Professional services revenue of $88 million grew 14% year over year, mainly driven by Keystone, our Storage-as-a-Service offering, which grew nearly 60% year over year. Public Cloud revenue of $174 million increased 15% year over year, driven by hyperscaler first-party and marketplace storage services.
Q3 Cloud revenues, excluding Spot by NetApp grew 21% year over year, and we expect this to accelerate on a year-over-year basis into Q4 driven by our Cloud storage business, signaling a continued healthy cloud demand environment.
Q3 deferred revenue was $4.1 billion, flat year over year but up 1% year over year in constant currency. Remaining performance obligations were $4.5 billion. Unbilled RPO was approximately $350 million, up 6% quarter over quarter. Growth in unbilled RPO is a key indicator of future Keystone growth.
Q3 consolidated gross margin came in at 71%. Product gross margin was 57%, and we expect product gross margin to be around 56% in Q4. We plan to utilize the majority of our remaining strategic SSD purchases in Q4.
Our recurring support business continues to be highly profitable with gross margins of 92%. Q3 Public Cloud gross margins improved to 76% from 66% in the prior year. We are particularly proud of the 1,000 basis point improvement in Public Cloud gross margins. We expect to make further progress on our Public Cloud gross margins and exit fiscal year '25 towards the high end of our long-term target of 75% to 80%.
Operating expenses of $669 million was down 2% year over year and down 7% from Q2 '25. Q3 again highlighted the strength of our business model and disciplined operational execution with operating margin of 30% ahead of expectations. EPS of $1.91 was in line with our guidance, with revenues and gross margins below our guidance points, but offset by operating expense control.
Operating cash flow was $385 million in Q3 compared to $484 million a year ago, and free cash flow was $338 million compared to $448 million a year ago. Our lower year-over-year cash flow results for Q3 were primarily driven by lower collections and higher cash outflows for previously secured strategic SSD purchases. These strategic purchases resulted in much higher-than-usual inventory levels and inventory turns of 7% in Q3. As previously noted, we expect to utilize the majority of these purchases by the end of our fiscal year and see a commensurate reduction in inventory ending fiscal year '25. As mentioned on our last call, we expect free cash flow in fiscal year '25 to be lower year over year due to working capital related factors that we don't expect to repeat in the fiscal year '26. In the quarter, DSOs increased to 50%, in line with seasonal averages.
During the quarter, we returned $306 million to stockholders through share repurchases and cash dividends. We have approximately $600 million remaining on our existing repurchase authorization. Our balance sheet remains healthy. We ended the quarter with approximately $2.3 billion in cash and short-term investments against $2 billion in debt.
Before I go through our updated guidance, I want to quickly level set on two of the changes that happened from our last guidance in November. First, as we have all seen, the strength of the US dollar is having a negative impact on reported results. For NetApp, the expected impact to the second half of fiscal year '25 as compared to our previous guidance is approximately $30 million less in reported revenue and an $0.08 impact to EPS. Second, we plan to close the Spot divestiture in early March, and this will result in around $15 million less in cloud revenue in Q4. The transaction is expected to be largely neutral to EPS.
Now turning to guidance, starting with the full year. Our new revenue guidance for the full year is between $6.49 billion and $6.64 billion, representing approximately 5% year-over-year growth at the midpoint. The slight reduction in our full year guidance is primarily driven by FX and the planned divestiture of Spot. We now expect fiscal year '25 consolidated gross margin to be approximately 71%. We continue to expect fiscal year '25 operating margin to be 28% to 28.5%. We expect net interest income to be approximately $55 million. We expect our tax rate to be 20% to 21%. As a result, we expect EPS to be in the range of $7.17 to $7.27, which at the $7.22 midpoint implies 12% growth year over year.
Turning now to our fourth quarter guidance. We expect Q4 revenue to range between $1.65 billion and $1.8 billion, which at the midpoint implies 3% growth year over year. We expect Q4 consolidated gross margin to be between 69% and 70%, and operating margin to be approximately 28%. We expect net interest income to be approximately $10 million in the quarter and our tax rate to be 20% to 21%. EPS is expected to be in the range of $1.84 to $1.94.
In closing, I want to thank the NetApp ecosystem for their commitment and investment in our company. I am confident in our ability to help our customers successfully achieve their digital and cloud transformation goals. We are well aligned to priority IT investments and are committed to deliver sustainable long-term value for our stockholders.
Before handing the call to Kris for Q&A, I want to thank our employees, customers, and shareholders for their commitment to NetApp during my five years in this role. It has been an honor and a privilege to be the CFO at NetApp, and I am confident that George Wissam and the whole NetApp team will continue to deliver shareholder value going forward.
With that said, I'll now turn the call over to Kris to open the Q&A. Kris?

Kris Newton

Thanks, Mike. Operator, let's begin the Q&A.

Question and Answer Session

Operator

(Operator Instructions) Aaron Rakers, Wells Fargo.

Aaron Rakers

Yeah. Thanks for letting me ask the question, and Mike it's been great working with you and look -- wish you the best. Real quickly, George, you had mentioned some comments in your prepared remarks around just sales execution. I'm curious if you could kind of double-click on that a little bit, what efforts you've put in place to kind of rectify those issues? And any thoughts on the duration of which those could show up maybe on the other side of those efforts? Thank you.

George Kurian

Yeah. We have a strong pipeline fueled by both secular growth drivers and company-specific growth drivers and a fully refreshed product portfolio that is highly differentiated. As we progress through the quarter, we saw good momentum across our business, but at the last couple of weeks of the quarter, several of the large seven- or eight-figure deals that we had expected to close in the quarter began to take longer to get through procurement into order fulfillment.
And so what this required us to do is to inspect at a much higher level of detail in terms of our closing plans for every transaction. Already what we have seen is many of the deals that pushed from Q3 have closed in Q4, particularly many of the largest ones in the quarter. And so we expect to bring this ongoing discipline through Q4 and then it becomes part of the normal course of business as we head into the implementation of fiscal year '26 sales plans.

Operator

Meta Marshall, Morgan Stanley.

Meta Marshall

Great. Maybe just kind of following up on that question. So it sounds like it was more execution based versus -- I just want to kind of clarify that customers maybe weren't kind of a little bit more uncertain kind of in that first month of the year just as we had seen kind of administration change? And then second question, just kind of any commentary around public sector? Thanks.

George Kurian

In Q3 and continuing in Q4, we have seen a degree of caution in the European markets. particularly the ones like France and Germany, where there are no government in place. We have seen a little bit more caution in US public sector as part of our Q4 guide. In Q3, US public sector performed according to plan.
You are correct that January always is the first month of the calendar year for many customers. And so that sometimes budgets take a little longer to get unfrozen. We have good line of sight into our pipeline, and we are progressing the deals according to plan.

Meta Marshall

Great, thanks.

Operator

Mehdi Hosseini, SIG.

Mehdi Hosseini

Yes, I just want to better understand the competitive landscape. I understand that there were some execution issues. But -- where are we in terms of increasing the QLC mix that would give you better cost? And how do you see the competitive environment into the spring and later in the year? Thank you.

George Kurian

We did not see any changes to the competitive landscape. It's always been competitive, and our portfolio has been strong. As I mentioned in my prepared remarks, we have refreshed the entire product portfolio, both the AFF series as AMC and the ASA or block storage series. We have seen good traction in the quarter in the C-Series product family, in the ASA product family, as well as with StorageGRIDs. So we are winning new footprints with those products, and I didn't see any fundamental change to that dynamic during the quarter.

Operator

Amit Daryanani, Evercore ISI.

Irvin Liu

Hi this is Irvin Liu on for Amit. Thanks for the question and congratulations on your retirement, Mike. I wanted to ask about how you are thinking about product gross margins, I think the 56% you guided to for fiscal Q4, it reflects some benefit from your strategic SSD purchases. But is there any way to help us think about the direction of product gross margins beyond Q4 once you use up some of these strategic purchases? And then to what degree can you pass through some of these higher commodity costs to your customers?

Michael Berry

Yeah, great question. So let me take a step back and talk about gross margins as a whole. I'll talk about Q4, even though we're not guiding for fiscal '26, I do want to give you a view of what we're thinking as we sit here today.
So first of all, let's back up for a second folks. We've always set our goal here at NetApp is to drive incremental gross margin dollars, and we've done that in '25. The really good news is the mix of gross margin is a lot better now, diversified between the different product lines, particularly product support and cloud.
The progression of the gross margin has largely played out as we expected at the beginning of the year with cloud gross margins increasing materially and product gross margins declining throughout the year as we used up some of those strategic prebuys.
I do want to underline a couple of things. Folks, we did those prebuys in '24 and through the first half of '25. And you can see it in our product margins as some of that has worked through.Those higher cost is what's reflected in the P&L. As we sit here today in Q4, what we're expensing from those prebuys is really close to where the market is. So I will then talk about it in a second what that means for '26.
Your second part of your question, no, I want to hit first, which is we all know there is two pieces of gross margin. There's revenue and there's cost. On the revenue side, we did implement some price changes going into Q3. Given the longer sales cycles in our business, we really didn't see a material impact in our fiscal '25 but we do expect to see this tailwind pick up as we enter fiscal '26. Another tailwind is the introduction of our new products that George talked about, specifically the A-Series where we continue to introduce two products that deliver better performance for our customers and a better cost structure for NetApp.
Also as these new products become a bigger portion of our billings in fiscal '26 that should also be a tailwind to margins. So that's the revenue side. Now specifically on component costs. We expect to use the majority of the prebuys up in fiscal '25. As I just mentioned, folks were basically at the same as the industry is today. So as we go into fiscal '26, we expect there to be continued weakness in the NAND market.
We've seen that over the last two quarters, and it's expected to continue into the first half of our year. So based on these current projections, we expect Q4 '25 to be the high point of our component cost, expect to see costs remain steady entering fiscal '26 and then start to decline. What that means is, assuming mix stays consistent because mix is super important.
We would expect Q4 '25 to be low point of product gross margins and start to increase as we enter -- so hopefully, that answers that question. And I just have to give one shot off to a shifting to cloud margins for a second. We are particularly proud of the 1,000 basis point increase that we've seen there, and we expect those margins to continue to increase.
In addition with the divestiture of Spot, we actually get about another 100 basis points of product cloud margin goodness. So that's gross margins as a whole. Again, we're not guiding '26, but hopefully, that helps with people worrying about what was going to happen going into next year.

Irvin Liu

Got it. Thank you.

Operator

David Vogt, UBS.

David Vogt

Great. Thanks, guys for taking my question and Mike congratulations on the retirement. We'll miss you. Maybe, George, can you talk about, obviously, deals closing late in the quarter or getting pushed out. Yet your all-flash array business seemed to perform reasonably well in the quarter, at least from the metrics. Can you talk into more specificity in terms of what was sort of the deciding factors that got pushed to the right?
Was it the size of the deals? Was it price? Was it -- what type of technology? Just trying to get a little bit better sense for maybe where customers maybe got a little bit of a pause and why it shifted a little bit more to the road? I know you touched on it earlier just some more color around that given that all-flash ARR looks pretty good in the quarter.

George Kurian

I think that our all-flash numbers would have been substantially higher if we had been able to close the transactions that move to the right, those were primarily flash-based product transactions. There were a few different reasons. Clearly, there were some clients that were not yet ready to make the procurement decision at the window that we wanted them to and where they had previously communicated that they might be ready to do it.
Some of this has you can imagine was because it's the first few weeks of a new calendar year and the budgets hadn't yet flowed down to the departments. In other cases, clients wanted to upsize their transactions, so they wanted to consolidate more equipment under the same procurement vehicle, and so it took us longer to close.
And I think those are fundamentally a couple of the main reasons. In Europe, we saw a couple of deals pushed because of the softness in the overall market. And so it took -- it's taken them a little bit more caution in some of those cases in Europe.

David Vogt

Great. Thank you. That's helpful.

Operator

Jason Ader, William Blair.

Jason Ader

Could you -- I know you said $15 million in the quarter from Spot. Can you just give us a sense of like the if you could annualize the Spot impact so we can get a sense of what we need to take out of our models for FY26. And then just a quick second question. I know I'm supposed to ask one, but can you give us the US Fed exposure overall, sort of for the fiscal year? What's your US Fed exposure?

Michael Berry

Hey Jason, it's Mike. So on the first question, so the business that was that we are divesting. For the trailing 12 months, the Cloud revenue has been about $94 million, been relatively consistent. It bounces around a little bit by order.
From a gross margin perspective, the gross margins are relatively consistent with the cloud gross margins but slightly lower. Hence, my earlier comment about getting a little bump in gross margins and then when all is said and done, we expect it to be relatively neutral to EPS.
As George mentioned and we both did -- you can -- the as-reported number in Q3 was 15% growth, excluding it from both the previous year and this year, it moved up to $21 million. So hopefully, that helps size the business that we divested.

Jason Ader

And Fed?

George Kurian

Listen, I think the US public sector business the incremental caution is factored into our Q4 outlook. Some of that is related to the near-term efficiency direction that some parts of the administration have been directed to undertake. We think that these are tied to technology-led productivity improvement initiatives over time.
And so once they stabilize, it should be a benefit to us. US public sector, we think important visions to NetApp and it's a material part of our Americas business. And so I'll just leave it there.

Kris Newton

And Jason, this is Kris. Really quickly, public sector, which includes Fed plus state and local governments, bounces around between 10% to 12%, 13% of total revenue.

Jason Ader

That's global public sector.

Kris Newton

That's US public sector.

Jason Ader

US Okay. US, the total revenue, not a total US revenue, right?

Kris Newton

Correct. A total company revenue.

Jason Ader

Okay. All right. Thanks, Kris.

Operator

Wamsi Mohan, Bank of America.

Ruplu Bhattacharya

Hi. Thanks for taking the questions. It's Ruplu filling in for Wamsi. Mike, great working with you. Congrats. I have a question for you. Are you taking any incremental cost actions? And how should we think about operating expenses as well as your investments going forward?
And if you can also comment on free cash flow, is it lower sequentially in fiscal 4Q? And what would drive further strategic SSD purchases? And when would you do that? And what would be the criteria for that? Thank you.

Michael Berry

So thank you for the kind words, and I think there were three questions in there. So first of all, from an operating expense perspective for this year, we're basically flat year over year. The team does a wonderful job continuing to invest in new projects. George talked about all the new products that we have rolled out and the changes also we've made in go to market.
So hey, we look at it every quarter. We look at it every day. We want to make sure that we get a return. So we are scrutinizing OpEx the same today as we have in the last couple of years.
The second question was cash flow. Let's talk about cash flow and then cost actions. So cash flow first. So right now, on an operating cash flow perspective, we're down year over year by about $241 million. The driver to this is really two big things that we've talked about all year. One is payments we've made on our strategic buys, that's going to continue to be a working capital headwind for us in fiscal '25.
The other big piece is incentive payments that we made mostly in Q1. You aggregate those together and the working capital impact is about $300 million year over year. In Q4, we have some headwind from the timing of tax payments. it should increase sequentially, but we do expect to be below last year, and that's what we said in Q3 as well.

Kris Newton

Are you planning to take cost actions?

Michael Berry

So just like we talked about, we look all the time at cost as it relates -- I think the third one was prebuys. Yes. So at this point, as you look at the NAND market, as we've talked about, we did have strategic prebuys when it was really a dislocated market, and it was almost a no-brainer to do it.
And we benefited and our customers did because we were able to offer great products for almost the last four quarters. At this point, we've used those up. Going forward, we have to see a material dislocation again to do those prebuys. The wonderful news is my successor knows this industry really well, so he'll be able to look at it as well.
But at this point, we are not expecting to do any more pre-buy, but you know what, the NAND market continues to change. So we'll wait until Wissam gets here, and he can talk about that on the next call.

Ruplu Bhattacharya

Yeah, Mike. Thank you so much. Thanks for all the details.

Michael Berry

You bet. Thank you.

Operator

Steven Fox, Fox Advisors.

Steven Fox

Just following up on that, just from a competitive dynamic standpoint, having had Michael, a lot of experience with doing these prebuys now. Some of your competitors don't do them, some do them in different ways. Has that at all affected the competitive environment? And given your comments about NAND pricing going down. I mean, I guess it's all relative, but some of the NAND suppliers are talking about the bottom of an inventory cycle. So I'm curious if you see any risk that maybe you're being too optimistic on NAND pricing. Thanks.

George Kurian

Let me address those two questions, right? I think first of all, in terms of the competitive landscape, the real competitive differentiator that NetApp has is really our software and hybrid cloud. The percentage of our cost to a customer that comes from NAND is a small part of the total cost. And so we have a full lineup of products with different forms of NAND. And I think that the competitive dynamic with our software strength, our hybrid cloud and our AI technologies gives us a real strong position in the market and a durable competitive mode.
With regard to the NAND market itself, listen, we are very, very closely aligned with all of the large suppliers of solid-state technology and in deep discussions with them. We will make strategic decisions about procurement the way that Mike talked about. And so we feel very, very good about our ability to understand the market. It is a dynamic market, like you said. But we are in very close dialogue with these suppliers as we have been for many, many years.

Steven Fox

Thank you. That's helpful.

Operator

Krish Sankar, TD Cowen.

Krish Sankar

George, I just wanted to find out kind of like where are we in the AI in the enterprise cycle? And along the same path, the focus on enhancements to StorageGRID which is object storage. Is this also related to capitalizing on AI in the enterprise? And then Mike, thanks for all your help. Just a clarification is Spot completely out of the model in the April quarter. Thank you.

George Kurian

So let me get the first one, and then Michael will get you the answer on Spot. We are starting to see the opening up of AI in the enterprise where we are seeing clients stand up AI centers of excellence with AI infrastructures that combine GPU-based compute with high-performance storage infrastructures. We had several large wins in that category.
We are also seeing people build out data lakes, which are applications that allow you to combine data from multiple types so that you can then normalize it and feed it into a large language model. Our AI business has performed according to our high expectations, multiple quarters in a row, we are also seeing a growing number of wins in AI service providers who are building as a service infrastructure for enterprise AI.
And all of our differentiation around kind of multi-tenancy, security, AI model, versioning, data mobility, all of those things come into play in all of those use cases. So I'm pleased it's in the early innings, like we said, but our technology and our approach with customers is resonating. Mike?

Michael Berry

Thanks, George. So Krish, there is about $9 million of cloud revenue in the Q4 guide. That's with the expected close date of early March. So that's the difference, the $15 million that we talked about is we expected there to be the full quarter of about 24%, and there was about a month in.

Krish Sankar

Thanks, George. Thanks, Mike.

Operator

Simon Leopold, Raymond James.

Simon Leopold

I wanted to see if you could talk about your expectations for tariffs and the risk. I know, Mike, you had mentioned some commentary on the gross margin that was really in the context of NAND pricing, I'd like to get a better understanding of what you're thinking for the risk of tariffs and if you baked anything in. And Mike, congratulations on your retirement as well.

George Kurian

I think you were speaking about tariffs, listen, we have a global supply chain that has given us the ability to fulfill products to customers from multiple locations, and that is a very highly flexible supply chain. We have, as you know, through the course of the past several years, removed our dependency on China to a very immaterial amount.
So any tariffs applied to products coming from China don't really affect us. We have a location in Mexico, out of which we do build product, but we have the flexibility to move those capabilities to other locations that are not carried in a fairly short period of time. And so it's dynamic. We are watching the situation. We have, as you can imagine, several contingency plans.
And I'll just close by saying that -- we have not factored tariffs into our Q4 guide. And if tariffs apply to a wide swath of technologies that everybody in the industry uses, which is our typical approach to using industry standard commodity components, then of course, it will affect the entire industry.

Operator

Lou Miscioscia, Daiwa Capital Markets.

Lou Miscioscia

Mike, I greatly appreciate all your support and help throughout the years and best to you. So George, you've mentioned a couple of times that it's going to take a while for AI really to contribute to give you material revenue growth. Just if you give us an update on that. You did just mention a minute ago that some AI interest applications are starting to ramp. But obviously, seems like it really helped the product revenue too much in this quarter. So are we still 6 months out, 12 months out? Or anything that you could shed light on with our guidance would be helpful.

George Kurian

We said in our prior commentary that what we are seeing clients do is put AI projects into proof of caps and start to learn from that and that the movement of those projects into production, the enterprise would be in the second half of calendar year '25 or '26.
We see the same thing to be the case. It is certainly the case that we are seeing the larger clients being more facile like building AI centers of excellence and being able to deploy those kind of technologies into their business environment. And so it will take time, as we've said, to broaden. We'll keep you updates as we go through the quarter through the quarters, but we feel good about our position.
There are sort of really good simplitized wins that we are seeing across industries and across geographies. And I feel good about our progress.

Operator

Tim Long, Barclays.

This is [Alyssa Shreves] on for Tim Long. I was just wanting to tick in on Keystone. You had a little -- another strong quarter of growth -- can you talk about customers' kind of willingness to move to as a service versus traditional sale? Any kind of change in customer behavior, increased interest you can mention. Thank you.

George Kurian

We offer as-a-service models in a broad range of ways. Clearly cloud and our super strong performance in cloud is reflective of a broad-based enthusiasm in customers for as a service and the flexibility that cloud transformation gives them we are seeing clients who are either looking to transform their IT landscape to have the same model as Public Cloud, taking on Keystone. They really like our hybrid offerings so that they can build an architecture that spans public and on-prem with Keystone.
The second is clients that are deploying applications that are going through an early validation, right? So it could be like an AI application that is not yet at scale. So they don't want to buy a full-scale infrastructure for that use case. They want to just buy kind of a flexible infrastructure model. And when they are ready, they can deploy it into a more capital expenditure kind of architecture. So we feel good. We are focused on executing that part of our business.

Operator

Ananda Baruah, Loop Capital.

Ananda Baruah

Yeah. Thanks guys. Good afternoon. Thanks for taking the question. And Mike, yeah, I have really enjoyed working with you. We'll miss working with you. Have a great time. The question -- I guess the question is could be for both of you, at the Analyst Day, guys, you talked about through 2027, an average of mid- to high single-digit digit growth. Does what is going on this quarter and next quarter, does that impact that target at all yet? And any early way to think about the full fiscal '26 since we're almost there as well would be helpful. Thanks a lot.

Michael Berry

Hey, Ananda, it's Mike. Thank you for the kind words. I will miss working with you as well. So as we talked about last quarter, we still feel very good about the long-term targets we gave at Investor Day and nothing that happened in Q3 has changed that. In terms of the mid- to upper single-digit growth the margins as well as the cash flow conversion. So we feel really good about the product line up.
George talked about that. Entering into '26 all of the product momentum that we have, the go-to-market changes. So nothing that we sit here today, say that, that would change. And we will hold fiscal '26 guidance until the next call.

Ananda Baruah

Thank you. Thanks, guys.

Operator

Asiya Merchant, Citi.

Asiya Merchant

Great. And Mike, again, congratulations on your retirement and enjoyed working with you. If I can just ask about the flash installed base. I mean how far along are we in terms of converting the installed base and net new customers. If you can tell us about the overall installed base that still has line of sight to perhaps move to the flash feet. Thank you

George Kurian

Yeah. Thank you, Asiya. The penetration of our all-flash footprint into our installed base is now -- so it's up again modestly every quarter, which is a reflection of both the scale of our installed base and the fact that we are growing new footprints in that installed base. So that's -- it's 43%. With regard to the kind of nature of our wins in all flash within or flash and Public Cloud are the two vehicles that allow us to win new customers and the pace of new customers continues to be good.

Operator

Samik Chatterjee, JPMorgan.

Samik Chatterjee

Mike will miss working with you. It was a good experience working with you. Maybe, George, just on the product side. You've talked about a disaggregated solution and sort of launching that somewhere before a insights this year. Maybe if you can help me with a sort of update on the progress on doing a disaggregate solution? And how do you think about on the storage side and how you think about the incremental addressable market that, that product would allow you to address?
And maybe just on the same lines, one of your peer companies has talked about a hyperscaler deal, whether it has been a hyperscale or scale with the software solution, particularly, how do you think about sort of those being in your strategic road map? Or are those sort of deals in something that you would consider given some of the puts and takes about how you think your product portfolio is sort of positioned right now? Thank you.

George Kurian

We made good progress on disaggregated storage. It is for high-performance unstructured data use cases. And you'll hear more as we get towards insight. Our disaggregated storage is third-generation disaggregated storage, which is the most scalable, the most high performance and of course, the richest set of features in the industry. Many clients are using us for high-performance NAS already for AI and other use cases, but this opens up our ability to attack the other players in the NAS market, particularly the large other NAV incumbent a bell. And so we feel good about our opportunity there.
With regard to cloud, listen, our Cloud business offers compelling value to all three large hyperscale providers. I'll point out that we've been in that market since 2019, which was the GA of the first cloud hyperscaler solution. It's a highly valuable technology to send because it allows them to bring clients to their platforms. and it's a very high-margin business for both us and them. And so we're going to continue to drive the full stack value we have into more and more and more use cases, and we feel really good about the momentum in the hyperscaler business that we have.

Operator

Ari Terjanian, Cleveland Research.

Ari Terjanian

Hi all. Thanks for taking the question and Mike best of luck here. Just wanted to wrap on any more updates on dynamics we're seeing with VMware and Broadcom and customers contemplating new architectures converged, hyperconverged, cloud, et cetera, and potential opportunities and challenges that, that might be presenting of the business? Thank you.

George Kurian

I think we are well positioned with the VMware discussions in our clients. If they want to stay on VMware and optimize their overall VMware landscape. We have good solutions with VMware to allow customers to do that. And we've seen some of our clients start to take that up. We talked about in my prepared remarks, some clients re-platforming from on-prem VMware to cloud using a combination of VMware cloud offerings as well as modern container-based architectures.
We have very good progress with some of our clients on cloud. And then I think with regard to using on-prem alternatives, again, as we said, we have joint solutions with Microsoft and Red Hat and others. And so I think it's a topic that will take time to clarify where customers are headed but we have good choices for them regardless of where they're going.

Operator

Param Singh, Oppenheimer.

Paramveer Singh

Yes. Thank you for squeezing me in and I really appreciate it, and thanks for taking my question. Now sorry to view the dead horse, but I wanted to understand, going back to the deal pushouts. What percentage of those were displacement of competitive opportunities versus replacing your existing ACD hybrid footprint. And as you look towards your sales in the quarter and as the progress of the year, what has been the opportunity to replace competitors versus, again, your existing footprint? If you could talk about that a little bit, I'd really appreciate that.

George Kurian

There was no specific dynamic in -- related to the deals that pushed out that followed any pattern of competitive versus NetApp refresh. It was really tied to customers buying and procurement kind of life cycle and our lack of visibility into some of those, right, that we are correcting with more detailed inspection of exactly who in the customer has approved and the various steps that a transaction typically takes to get to closure.
So I wouldn't comment that there was anything specific with regard to whether it was our footprint of competitors. Listen, in every quarter, there are a huge number of transactions that we undertake. Some of them are refreshes of our installed footprint. Some of them are competitor footprint take out.
I can just tell you, having sold flash for so many, many years and the fact that we are 43% of our installed is penetrated with flash. Should give you an indication that a preponderant part of our flash business is net new footprint or net new logos, right? Because if we use displacing our installed base, we would be at a much, much higher percentage of penetration today.

Kris Newton

All right. I appreciate your question. Thank you. I'm going to pass it back to George for some final comments.

George Kurian

Thank you, Kris. While we did not perform to our standards in Q3, we remain very well positioned with customers as the supplier of choice for AI and other data-driven workloads. We are taking actions to get back on track and have already seen several deals that slipped out of Q3 flows in early Q4.
Our portfolio has never been stronger or more tightly aligned to IT organization's top priorities. We enable customers to treat data as an enterprise-wide asset to stay agile and competitive in the age of AI. I am very confident in our continued ability to outgrow the market and to take share.

Operator

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