Q3 2025 MYT Netherlands Parent BV Earnings Call

Participants

Martin Beer; Chief Financial Officer, Member of the Management Board; MYT Netherlands Parent BV

Michael Kliger; Chief Executive Officer, Member of the Management Board; MYT Netherlands Parent BV

Unidentified Participant

Matthew Boss; Analyst; JPMorgan Chase & Co

Presentation

Operator

Greetings and welcome to LuxExperience third quarter fiscal year 2025 earnings conference call. (Operator Instructions). Today's call is being recorded, and we have allocated one hour for prepared remarks in Q&A. It is now my pleasure to introduce your host, Martin Beer, Chief Financial Officer of LuxExperience. Thank you, sir. Please begin.

Martin Beer

Thank you, operator, and welcome everyone to the LuxExperience investor conference call for the third quarter of fiscal year 2025, our first investor conference call since we closed the acquisition of YOOX NET-A-PORTER and changed our company name to LuxExperience to reflect the best of the combined companies. So this call is dedicated to the fiscal Q3 results of the legacy Mytheresa standalone business. With me today is our CEO, Michael Kliger.
Before we begin, we would like to remind you that our discussions today will include forward-looking statements. Any statements we make about expectations or forward-looking statements are subject to risks and uncertainties, including the risks and uncertainties described in our annual report.
Many factors could cause actual results that differ materially. We are under no duty to update forward-looking statements. In addition, we will refer to certain financial measures, not reported in accordance with the IFRS on this call. You can find reconciliations of these non-IFRS financial measures in our press release, which is available on our Investor Relations website at investors.luxexperience.com.
I will now turn the call over to Michael.

Michael Kliger

Thank you, Martin. Also, from my side, a very warm welcome to all of you and thank you for joining our call. We will comment today on the results and performance of our third quarter of fiscal year 2025.
We are of course truly excited to have completed the acquisition of YOOKS NET-A-PORTER on April 23 and to now operate the leading global luxury multi-brand retail group under the name LuxExperience. This acquisition brings together some of the most iconic brands in digital, luxury, retail and will generate enormous value for our customers, brand partners, and shareholders.
LuxExperience is now the pre-eminent multi-brand group in digital luxury with combined net sales of around EUR3 billion. Our medium term ambition is to reach EUR4 billion in net sales and 7% to 9% adjusted EBITDA margin. We will provide much more details on the just completed acquisition tomorrow in a separate investor call.
As we now embark on the exciting new chapter as LuxExperience, I'm very proud to see our company in a very healthy and strong position. I'm specifically very pleased with our results in the third quarter of fiscal year 2025. With solid revenue growth and positive adjusted EBITDA, we continued to demonstrate our ability to execute well and achieve strong results on the continued macro uncertainties where other players fail.
We are a leader in a clearly consolidating sector and continue to display the unique characteristic of profitable growth. Our improved cost margin, the strong growth of top customer spend, the outstanding high average order value, and the excellent customer satisfaction, all highlight the fundamental strengths of our business model.
I wish to highlight today three key messages to you that make us stand out in the third quarter and demonstrate the strength of the Mytheresa business despite ongoing macro uncertainty.
First, our unique focus on high spending, wardrobe-building luxury shoppers drove again our solid profitable growth around the world. We build a community for true luxury end-users and we create desirability with them also through unique physical experiences.
Second, the strong relationship that we have with big-spending, wardrobe-building luxury customers continues to drive the desire by luxury brands to partner with us. This gave us again access to many exclusive capsule collections and pre-launch campaigns that in turn drove our global business growth in the third quarter of this year 2025.
Third, our very resilient and consistent business model and execution allowed us to significantly improve many of our key performance indicators in the third quarter. Expanding gross margin, outstanding AOV, and increasing top customer spends were again drivers for improving profitability in terms of adjusted EBITDA in the third quarter.
Let me now comment in more detail on these three messages. First, let's look at how building a global community for luxury enthusiasts is driving our business. In the third quarter, our GMV with top customers grew by plus 7.8% compared to the prior year period, underlining resilience of top customers to macro headwinds. This growth was largely driven by an outstanding increase of the average spend per top customer in terms of GMV by plus 17.9% in Q3 fiscal year '25 versus Q3 fiscal year '24.
In the United States, our business with our top customers even grew by plus 12%, driven by the impressive growth of average spend per US top customer of plus 17.8%. We mentioned already in the last quarter, our two-week immersive invite-only apres-ski experience in Aspen in collaboration with Bemelmans' bar. This is a great example of how we are able to attract high net worth customers in the United States.
Over 1,800 guests were seated over 17 days in the pop-up, and over 2,300 contact details were captured with 56% registrants being new contacts. Since signing up for the event, guests have generated a total revenue of EUR830,000 and their repurchase rate is already at 48%.
Our clear ambition is to build the strongest relationships with our top customers, and we therefore constantly engage with them. In the third quarter, we hosted again various events for our top customers across the globe.
Examples include Style Street in Miami, Dusseldorf, San Francisco, New York, and Hong Kong. We hosted Michelin Star dinners in Houston and Washington, D.C. We invited top customers to an intimate lunch with the Khaite in the Khaite showroom, allowing top customers to meet with Catherine Holstein, Founder and Creative Director of Khaite, as well as seeing the latest pieces from the newest collection.
Together with Caroline Herrera, we welcomed top customers at the Hotel de Creon, where Creative Director Wes Gordon shared the inspiration and artistry behind his latest runway collection, followed by a lunch with himself.
Moreover, we partnered again with Porsche for a driving experience in Los Angeles and for the first time with It's Fast Ice Race inviting ten top customers to a motorsport ride, racing experience on ice in Austria, including a cocktail moment with Ferdinand Porsche. Please see our investor presentation for more details on our various top customers.
To fulfill our ambition, to build a community for luxury enthusiasts through digital and physical experiences, we organize for our top customers true-money-can't-buy experiences. In the third quarter, top customers were invited to an event with Alaya and Venice, including a dinner on the first night at the famous Harry's Bar, a private tour for the very first time in the renowned knitwear factory in [Vishtensa] and a beautiful dinner to conclude the event at Villa [Payalmara].
We hosted an exclusive dinner with the Creative Director Christopher Esber of the Namesake brand at Loulou Restaurant during Paris fashion. We hosted a two-day experience with Patou in Paris to celebrate the exclusive capsule collection for Mytheresa.
The first day included an afternoon tea at the private apartment of the brand's Creative Director, Guillaume Henri, followed by an elegant dinner at [Brasserie lele]. The second day, top customers were invited to explore Paris with a curated guide to the city's hidden gems by Guillaume, concluding with an intimate lunch at [Brasserie lup].
Together with Pomellato, we also hosted top customers for a two-day [Neena] experience, including a private tour of the renowned Casa Pomellato factory, an elegant dinner at [Krakow in Galeria], a Polato showroom visit, a private guided tour of Casa Contatti, and a lunch at the iconic [Beacher] restaurant.
Finally, we hosted the Texan experience with Pucci to celebrate the launch of the exclusive Pucchi capsule collection in Austin. The afternoon started with an intimate cocktail moment with Pucci's Artistic Director, Camille Miceli, followed by a cocktail party at the famous Austin Hotel where guests were treated to custom cowboy head-shaping, a live country music band, and lively two-step dance performances.
In addition to providing our top customers memorable experience, such events also create brand awareness for Mytheresa brands through global social media amplification. Please see our investor presentation for more details on these unique money-can-buy experiences.
Second, our strong relationship with such customers clearly drives the desire of luxury brands to partner. One evidence for the strong trust and support we enjoy is the recent expansion of our partnership with Prada, which allows us now to distribute Prada products globally, effectively doubling our reach and our business potential with the brand.
The third quarter saw again many high impact campaigns and exclusive product launches that drove our global business growth with high spending wardrobe buildings capsules. We launched exclusive womenswear and menswear runway looks from Loewe, as well as exclusive bags and accessories from the Loewe Lunar New Year collection for women.
We launched an exclusive capsule collection by Manolo Blahnik for women's wear and menswear, only available at Mytheresa. We were the exclusive pre-launch partner for Toteme's key lock clutch bags and the Toteme card holder collection, as well as actual spring summer '25 collection.
We also launched exclusive womenswear styles from Balenciaga's Summer '25 collection and exclusive menswear styles from Tod's Spring Sumer 25 collection. Please see our investor presentation for more details on brand collaborations in the third quarter.
Such unique offers drove the interest by wardrobe building, big luxury spenders and thereby our solid top line in the third quarter of fiscal year '25. We grew our net sales by plus 3.8% compared to Q3 for fiscal year '24. The first nine months of fiscal year '25, net sales grew by plus 8%.
The United States saw similar growth with plus 3.9% in Q3 fiscal year '25, while in Europe, including Germany and the UK, we experienced a very strong net sales growth with plus 8.1% in the third quarter compared to the prior year period.
Third, in the first quarter of the year '25, we continue to improve our business performance, thanks to our very resilient and consistent business. Martin, will talk in a few minutes about the details of our bottom line results for the third quarter, but let me provide you with some key operational highlights.
We achieved outstanding customer satisfaction measured by our internal net promoter score. It reached a record high of 86% in Q3 fiscal year '25, demonstrating the consistent excellence of our customer service proposition. Our average order value last 12 months increased by plus 8.8% to an outstanding EUR753 in Q3 fiscal '25 demonstrating the success of our focus on selling full price high-end luxury products to top customers.
Furthermore, our gross margin improved by 140 basis points, which underlined our successful strategy of full price selling. Our return rates decreased in the third quarter, also contributing to the strong profitability of plus 3.9% in terms of adjusted EBITDA margins.
All these operational highlights serve as a testament to the fundamental strengths of our business. With all the above, it should come as no surprise that we are very pleased with our performance in the third quarter of fiscal year 2025.
We see this quarter as further proof that our business can deliver profitable growth, even under the ongoing macro uncertainties due to the strengths of our model and consistency of our execution. This proven strength and the track record of our teams for excellent execution drives our strong confidence in creating enormous value through the acquisition of YOOX NET-A-PORTER.
And now, I hand over to Martin to discuss the financial results in detail.