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Scott Wylie

Thanks, Tony, and good morning everybody. During the third quarter, we generated a higher level of profitability while continuing to prioritize prudent risk management and a conservative approach to new loan production. Overall, we continue to execute well on our strategic priorities including maintaining disciplined expense control while also making investments into the business that will support our future profitable growth.
We also continue to have success with our deposit gathering efforts, adding new clients and expanding relationships with existing clients that resulted in deposit inflows. During the third-quarter, we saw the strongest growth in noninterest bearing deposits which increased 19% from the end of the prior quarter.
We've also mentioned a number of times over the past several quarters that our goal was to reduce the loan to deposit ratio to the mid 90% range and a result of our success in this area. We've achieved our goal with the loan to deposit ratio being 95% at the end of the third-quarter.
We've also continued to make progress on resolving the large non-performing relationship where we had several properties as collateral. We now no longer have any remaining loan balance on that relationship and we've taken possession of the remaining properties which are now included in OREO.
One of these properties has been sold and we have three remaining properties that are currently being marketed. Aside from this relationship. During the third quarter, we saw generally positive trends in asset quality with declines in both non-performing and classified loans. As a result of our stronger financial performance and balance sheet management strategies. We had increases in all of our tier one capital ratios and further increase in our tangible book value per share.
Moving to slide 4, we generated net income of $2.1 million or $0.22 per diluted share in the third quarter, which was double the level of EPS we had in the prior quarter with our prudent balance sheet management. Our tangible book value per share also increased by about 1% this quarter.
Now I'll turn the call over to Julie for some additional discussion of our balance sheet and Trust and Investment Management trends. Julie.

Julie Courkamp

Thank you Scott. On slide 5, we look at the trends in our loan portfolio. Our loans held for investment decreased $73 million from the end of the prior quarter. We continue to be conservative and highly selective in our new loan production which led to new production not being enough to offset the level of payoffs that we received as well as the decline in non-performing loans and the decline in commercial line utilization.
However, we did see an increase in new loan production relative to last quarter with $83 million of new loan production in the third-quarter compared to $50 million in the prior quarter. Most of our new loan production is coming in the areas of commercial loans and residential mortgages where we are also getting deposit relationships.
We continue to be disciplined and we are maintaining our pricing criteria. This resulted in the average rate on new production being 7.49% in the quarter which was higher than the average rate on our payoffs, which resulted in the turnover in our loan portfolio being accretive to our average yield on loans.
Moving to slide 6. We'll take a closer look at our deposit trends. Our total deposits increased $92 million from the end of the prior quarter, the increase was attributed to both new client relationships and an increase in balances among existing clients. As Scott mentioned, the strongest growth came in non-interest bearing deposits which increased 19% from the end of the prior quarter.
Turning the slide 7, Trust and Investment Management, we had a $454 million in increase in our assets under management in the third-quarter, primarily attributed to improving market conditions resulting in an increase in the value of AUM, over the past year, our AUM has increased nearly 17%.
Now I'll turn the call over to David for further discussion of our financials.

David Weber

Thanks Julie. Turning the slide 8, we'll look at our gross revenue. Our gross revenue decreased 1.7% from the prior quarter due to the migration of one problem credit into non-accrual status and increase in interest bearing deposits and one additional day in the quarter, driving increased interest expense. Our not interested in income was flat with the prior quarter.
Now turning to slide 9, we'll look at the trends in net interest income and margin. Our net interest income decreased 1.3% from the prior quarter, primarily due to the higher level of interest expense and was negatively impacted by one credit, migrating to nonaccrual status. Both net interest income and net interest margin in the third-quarter were negatively impacted by this one credit. Our NIM decreased 3 basis points from the prior quarter to 2.32%.
This was due to a slight increase we had in our average cost of deposits over the quarter due to an unfavorable mix shift in average deposit balances. While our average yield on interest earning assets was unchanged from the prior quarter. With the increase in core deposits we had during the quarter, we reduced our balances of wholesale borrowings which will positively impact our cost of funds going forward.
The increase in deposits also resulted in a higher level of cash balances at the end of the third-quarter, our higher level of non-interest bearing deposits will also positively impact our cost of funds as well as the reductions in rate on money market accounts that occurred following the fed rate cut in mid.
These rate cuts have not resulted in any deposit outflows and further rate cuts are expected to reduce our cost of funds. Our September 30, 2024 spot net interest margin increased from the prior quarter to 2.4%. And as the financial markets normalize and as that quality stabilizes, we expect to further expand net interest margin.
Now turning to slide 10, our non-interest income was unchanged from the prior quarter. Quarterly variations in net gains on mortgage loans were offset by an increase in risk management and insurance fees. We saw a low level of mortgage production in July and August and then a large increase in September, which was our highest level of mortgage production in 2.5 years.
Now turning to slide 11, our expenses, our non-interest expense was up slightly this quarter. But in line with the first half of the year, primarily due to higher salaries and expenses driven by front office personnel additions, as well as higher marketing expenses to support our new business development efforts.
These increases were partially offset by a decrease in other operational expenses due to a partial recovery on a fraud loss that occurred in the first-quarter. Reversing our recent gross revenue declines with continued expense control will get our earnings back on a favorable trend.
Now turning to slide 12, we look at our asset quality. Our non-performing assets increased to $52.1 million which was due to the addition of a non-performing loan and foreclosed property partially offset by non-performing loan pay downs, charge offs and a loan sale.
However, we saw a decline in non-performing loans due to the migration of one relationship out of non-performing loans and into OREO, pay downs charge offs and a loan sale. We had a higher level of charge offs in the quarter than typical, which was primarily related to the migration of the large relationship into OREO.
With positive trends in non-performing loans, classified loans past due and non-accrual loans each down about 50% quarter-over-quarter. Our expected improvements in asset quality are more evident, with this positive overall trend we had in asset quality. We had a minimal provision for credit losses which reduced our level of allowance to adjust the total loans to 79 basis points at September 30.
Now I'll turn it back to Scott,. Scott?

Scott Wylie

Thanks, David. Turning to slide 13, I'll wrap up with some comments about our, I work overall economic activity continues to be healthy in our markets and with the strength of our balance sheet and the franchise we built, we see good opportunities to capitalize on market disruption and challenges being faced by competing banks to add new clients and banking talent.
Our current expense structure has historically supported higher revenues with modest growth in the balance sheet, improved net interest margin, higher fee income and improved asset quality. We expect solid operating leverage in the near term.
We'll continue to prioritize prudent risk management and conservative underwriting criteria but we are seeing some increase in our loan pipelines which we believe will help us better offset the level of payoffs we're seeing and keep loan balances relatively flat in the current quarter.
Deposit gathering will remain a top priority throughout the organization. With the successful repositioning of our balance sheet and increased liquidity.
We have increase equity we have with lower loan to deposit ratio. We believe we're well positioned to generate a higher level of loan growth in 2025, as loan demand increases while maintaining our disciplined pricing and underwriting criteria.
Our decision to add MLOs, well, the mortgage market is slow is paying good dividends and we're seeing higher level of mortgage production now, with interest rates now declining, we expect to see a positive impact on both our net interest margin and the income generated from our mortgage business.
And as we sell the properties, we repossessed from the large non-performing relationship, we'll have a significant amount of cash that can be redeployed into interest earning assets that will positively impact our level of profitability.
The positive trends we're seeing in a number of key areas are expected to continue which we believe should result in a steady improvement in our financial performance and further value being created for our shareholders.
With that. We're happy to take your questions, Kevin, can you please open up the call?

Question and Answer Session

Operator

(Operator instructions)
Brett Rabatian, Hovde Group.

Brett Rabatian

Hey, good morning, everybody. Wanted to start on credit and walk through a few things. If we could, the new credit that was moved to non-accrual, any color on that loan and then if I understood correctly, the charge offs were almost all are all related to the one large credit. So I want to understand kind of what happened there. And then from an OREO perspective is that at this point, the ranch and in two houses, maybe let's just start with those, those questions.

Scott Wylie

Okay. Well, good morning, Brett, the $10 million loan. So this is a borrower that as far as we know, is a very wealthy guy, he's got a liquidity crunch grow and he's got him himself into a liquidity situation that put our loan on non-accrual. You know, it's a loan directly to him. So there's no guarantor, on it, but, you know, he's, he's on the hook for it. He's got a good collateral pledge to it. And so we're collecting on the collateral like, you know, we've seen this sort of thing before here. And, you know, it seems to happen periodically. I think this is another one off situation. In this case, we do expect a full recovery and we have it now non-accrual until we can either get it paid or collect it.
You know, apart from that one relationship, as David noted, I think we've got, you know, improving trends in the loan portfolio pretty much across the board in Q3. So I think you know, we're seeing nice progress not withstanding that one situation.
On your second question about, the charge off in the quarter, the majority of that is, related to our one large credit that we've talked a lot about. And, mechanically what happens there is, as it moves off of the balance sheet as a loan and the collateral that we have, which was all real estate in that case, with the cross collateralization on the four loans, that shifts from a non-performing loan or for non-performing loans into the OREO.
So as part of that, you write off the specific reserve that we have. And so that's really the bulk of the change in the charge office quarters is related to that conversion from an NPL into OREO. And the fact that it went up is because the value of the OREO is higher than what the loan balance was.
So that's a positive there and consistent with what we've been saying all along, which is, you know, this is a complicated work out and it was going to be a whole sausage making process this year and actually, I think is progressing, as well as we had hoped. And, you know, frankly now having the collateral is way better than having a non-performing loan because we go ahead and sell the collateral and we have control of it at this point. And the loans off the books.
So I think those are all, sort of nice silver lining there and consistent with what we had said and, shows good progress in Q3. The third question about selling those properties, is we have, you know, as I said, you know, repeatedly said it would take several quarters to do that and we're doing that. I think that of the three remaining properties, two of them, we've seen a lot of interest in and so I would expect those to be sold in the next quarter or two. Although, you know, that's not always easy to predict. I think, you know, we're not really interested in having some kind of fire sale.
So, you know, we'll try and maximize the value on those in line with the, you know, the market conditions which are generally positive and, and, you know, we have those things on our books now at or below appraisal.
So I think that that should be fine. I'll get done in the near term, on the ranch, you know, that typically takes ranches, typically take 9 to 12 months to sell. And so that's really our expectation there. We got control of that, midway through the third-quarter. And, and so we've been working hard in Q3 to get that ready to go and we've had a number of showings there. I just don't know, you know, if it's realistic to think that'll get off the books in the short term because, you know, these large ranch properties, do take a while to sell typically. And this is a very unusual and large and well located property. It's a pretty spectacular, unique property and just, you know, my experience with that kind of thing is, it's going to take some time.

Brett Rabatian

Yeah. And then in the press release and the slide deck, you know, there's a comment about classified loans being lower and I know criticized peaked out in the first quarter at $80 million and I think classified was like $53.5 million on Q2, Scott, do you have a number for classified criticized for the third-quarter?

Scott Wylie

I do, but I don't have it at my fingertips Julie looking through a stack of papers there. Do you have a Julie?

Julie Courkamp

I think not full classified was that $14.4 million compared to about $37.6 million in the prior quarter. So good progression there, which is large credit that went into OREO.
And then on accrual classified is at $11 million compared to $17 million in the prior quarter. So again, good movement in the right direction on both of those.

Brett Rabatian

Okay. And then the other question I wanted to ask was just around the DDA growth in the quarter. And if that's sticky and you know that in the effort put into growing core relationships additional color on the DDA growth during the quarter.

Scott Wylie

Yeah, I think this is a culmination of several quarters of working on, you know, improving this loan to deposit ratio and seeing some deposit growth. So it was great to see that happen in Q3. You know, we went in and looked at the increase in all the larger accounts where that happened. And it tended to be kind of episodic, which is the way our clients tend to work anyways is, you know, some of its new business, some of its deposits into existing accounts, the motion, the movement around the account seem pretty typical for us and that's typically how we've grown historically.
So, I I think, you know, the details of this vary from quarter-to-quarter, but I think this is a definite, you know, positive sign in terms of the effort that we've put into that the shift from the interest bearing the DDA, is I think is particularly significant because really, we've seen that going the other way for the past, I don't know, three or Q4?
Now I didn't go back and look, but it feels like it's been going down every quarter. And, so to see such a nice rebound in Q3 was really positive. And again, I don't think there was any particular, you know, seasonal or onetime thing in there that was just, you know, our clients doing what they do and in the benefit of having our, our team focused on this, and I would expect that to continue our deposit pipeline at quarter end was actually up about 12% over the prior quarter. So, still, I think more good things to come.

Brett Rabatian

Okay, I appreciate all the color.

Operator

Woody Lay, KBW.

Woody Lay

Hey, thanks for taking my questions. Just one follow up on the DDA. So it sounds like that growth was driven pretty broad based amongst your customers. It wasn't influenced by, you know, just a handful of customers or sort of an outlier in that sense.

Scott Wylie

Correct.

Woody Lay

Got it. So maybe shifting over to deposit cost, you know, we got the 50 basis points cut in the quarter. Could you just walk through how deposit rates have trended, sort of pre and post cut? And are the beta is coming in line with expectations?

Scott Wylie

I'll take a stab at that and then David, you know, feel free to jump in with more facts if you, if you are so inclined. I mean, I think the fact that NIM was down in the reported numbers like in the deck, for example, for this quarter is pretty frustrating. But we talked in the comments about why that is the spot rate for quarter end on NIM was 2.40%.
So I think that that's, you know, early indication of some positive trends that we expect to continue whether or not we see more interest rate cuts, you know, if you look at the benefits, just on the loan side, I know your question was about deposits, but on the loan side, you know, we saw payoffs kind of in the 6% range on average for the, the [$80 million-some] that paid off in the quarter where new production was coming at [7.5]. So, you know, that's a $1.5 million a year in an interest income pick up as that plays out plus whatever growth we produce, plus getting the NPAs out of cash and back into production and plus whatever benefit we get from the rate cut.
So I, I think that the NIM we're going to see some nice positive momentum here going forward in terms of the spot cost of deposits, those actually came down in the Q3, I think we ended the quarter David at 3.16%.
So that was quite a bit lower. And then when we looked at the detail of the deposit beta. We were hoping that we would see, you know, a high deposit be on the way down actually higher than what we saw on the way up. And I think that played out. Do you want to share the, the numbers on that?

David Weber

Yeah, absolutely. Just got point. We were expecting higher beta on the way down and, and we were able to achieve 85% data on our money market accounts and haven't seen really any outflow yet. So I think that's a, that's a really good, really good progress there.

Woody Lay

Sorry, go ahead.

Scott Wylie

I said, did that address your question?

Woody Lay

Oh yeah, that was all great color. All right. I think that's all for me. Thanks for taking my questions.

Scott Wylie

All right. Thank you.

Operator

Matthew Clark, Piper Sandler.

Matthew Clark

Hey, good morning, everyone. Thank you. Just on the on the spot rate, NIM at the end of the quarter 2.40%. Does that include the interest reversal that negatively impacted that number by 6 bps or is that adjusted?

David Weber

It does not include the impact of the interest reversal, but it would include those non-accrual loans still sitting in non-accrual, you know, generating zero interest income if that makes sense.

Matthew Clark

Yeah, okay. And then can you remind us of the percent of your loan book? That's truly floating. I'm not sure if I saw it in the deck.

David Weber

Yeah, it's about 25%.

Matthew Clark

Okay.

Scott Wylie

Which applies mad. I'm sure this is where you're going is that we continue to be liability sensitive. So the extent we see short term rates decline, that should be a benefit to them.

Matthew Clark

Yeah, I mean, just rough math, you know, based on the adjustment of the interest reversal going forward and then the spot rate on deposits, it implies a pretty decent lift in your name in the Q4 here.
But we can all kind of guesstimate what that's going to be. On your asset management fees a AUM was up 6.5% but your fees were down three. Is that just a lag effect that will see the benefit in Q4 or is there something else going on there?

Scott Wylie

Well, we took a deep dive on that one because, it seemed like a head scratcher us too. And I think a big part of the story there is the mix of the types of assets that are in that $7.5 billion. So, in this quarter, a fair amount of the increase was in directed trust, which are mostly fixed income, fixed fee.
And so, you know, if it goes up, if you have a trust that's goes from a $1 million to $2 million, it's got a fixed fee of $25,000 or whatever. I mean, it isn't going to change the fee. So that's part of a big part of what went on in Q3 for us is the mix of the accounts, I would tell you, we do have an initiative going on internally to take a look at that and see how we monetize that.
We think there's a nice opportunity. Obviously, we're seeing a business grow. And so, you know, we want to figure out how to better monetize that. So that's certainly a priority for our trust and investment management team.

Matthew Clark

Okay. And then how much was the recovery on the fraud loss this quarter? That benefited expenses. And then what's your current outlook on the run rate for Q4?

Scott Wylie

Well, I don't. Yeah. Do you have--

David Weber

The fraud loss? Yeah, the fraud loss recovery was about $100,000.

Scott Wylie

And our forecast for additional fraud losses is zero. We, we try to minimize that. I'm kidding. I assume your question was about the expense outlook. So we definitely have seen elevated work out and legal expenses in 2024. And we do expect those not to be recurring as we collect all this stuff. We've talked about new hires in the front office, which are going to be a big part, which we're a big part of our Q3 increase. But we expect those to start producing revenue growth including in Q4.
So I think that will offset some of that increased expense. And then, you know, we're going to continue to manage expenses in line with our revenue outlook in for 2025.
You know, we're thinking an expense target in the $19.5 million to $20.5 million range, assuming a nice revenue growth story would be a reasonable guesstimate at this point.

Matthew Clark

Okay. But you think relatively stable here in Q4 or do you think there's a little lift in comp that has it causes it to drift a little maybe up to $19.5 million or even a little bit above that?

Scott Wylie

I think $19.5 million would be a good starting.

Matthew Clark

Okay. And then just--

Scott Wylie

Julia and David are both signalling increase. We're in $19.4 million in Q3. So you know, we're doing everything we can to manage that, but I think it's probably some number similar or a little higher in Q4.

Matthew Clark

Okay. And then the classified number I think was 14.4 plus 11, the 11 being I think still accruing. I assume that's a substandard number. Do you have a special mention number?

Julie Courkamp

Special mention is flat quarter-over-quarter, about $5.4 million, you know, growth status.

Matthew Clark

Okay. And then just how about the reserve in general? I mean, you know, you released with the charge offs. And I think they're, you know, you guys obviously want to build C&I over time. But I mean, do we have to kind of backfill this reserve and cause it to, you know, drive it back toward call it 1% or even above that?

Scott Wylie

Well, we've been, admonished not to, by our accounts, not to manage to a particular number. I would tell you our methodology has remained consistent ever since we converted onto the new way of calculating the allowance under Cecil.
So, you know, I think, I think we're in a reasonable place for our performance. You know, we talked in the comments about, you know, seeing a 50%-ish quarter-over-quarter improvement in all of our underlying credit indicators. And we do think we're getting towards the end of this workout cycle, which is, you know, again, what we've talked about for, I think fourth-quarter now.
So I think that where we are is reasonable and in line with what the expectations are in Cecil. We don't know any reason to think otherwise.

Matthew Clark

Okay. Thanks for all the questions.

Operator

Bill Dezellem, Tieton Capital Management.

Bill Dezellem

Thank you, to get some more perspective on the mortgage business in particular, whether your view is that the strength that you saw this quarter was really seasonality or whether whether this strength can continue really as a result of the expansion of your MLO team.

Scott Wylie

Yeah. So, just to review the facts, our mortgage revenues were actually down in Q3 for the quarter. September was a very strong month and, was, in fact, I think David, you said the highest month we've seen in 2.5 years.
So, really positive trend there. You know, I think there was some sentiment for a while there that rates were going to come down and that created some enthusiasm. Seems like now, maybe they're not going to come down so much. And so I don't know what that means for you know, a bounce back.
I continue to think there's a lot of pent up demand out there and we are seeing more product in the market. So we're going to see some seasonal seasonality, I would think in the next two quarters, but I think it's going to be better than what we saw, for example, a year ago.
If for no other reason then, then we've got all these new MLOs that we brought on and I think Julie, you could speak to this, but there's a pipeline of additional MLOs that we think we can bring in here in Q4. So those are, you know, great hires. They're no direct expense. They're building capacity and they're producing results that we saw in September. I think that was a big driver of the results we saw in September and the same thing there, Julie from--

Julie Courkamp

No, that's all right. We're still working to bring in the right kind of MLOs into the organization. And I think we're internally thinking we'll still see a higher level of productivity and gain on sale than we have in prior fourth quarter. Just seasonally, it will be slower in the fourth and the first quarter, but should still be higher than it was in prior years.

Scott Wylie

You know, Bill, we've talked and, and you, you've been in these conversations over the many quarters about the strategic importance of mortgages for us and how really good private bank and trust companies have a solid mortgage operation.
I think we've made some really nice progress over the last year or so in integrating what we're doing on the mortgage side into our profit centers across selling more effectively and that sort of thing. So I think that, that all bodes well for the strategic value of the business as well.

Bill Dezellem

And thank you. And would you please remind us how many MLOs you've brought on this year and off of what base that's on.

Julie Courkamp

We brought on seven new MLOs. We're looking to bring on a few more in the fourth-quarter.

Bill Dezellem

And the seven is on top of how many at 12 or 31?

Julie Courkamp

Oh, somewhere in the mid-10s, maybe 15 to 17.

Bill Dezellem

So nearly a 50% increase in the MLOs.

Julie Courkamp

That's about right.

Bill Dezellem

And, you said you're planning on bringing additional on here in the fourth-quarter, roughly how many are you thinking right now?

Julie Courkamp

We've got two pretty strong MLOs in the pipeline that we're hoping to on board in the next month

Bill Dezellem

And, the markets that these two and the prior seven will be serving or our serving.

Julie Courkamp

Yeah, the Colorado is, you know, where all of those have been sitting somewhere in the front range here between Denver and the northern Colorado area.

Bill Dezellem

And what is the prognosis for expanding the MLO group in the Phoenix Metro area?

Julie Courkamp

We would love to do that. We have a couple there today. They are doing a good job and it's just not the market and the reach that we would like to have. So we have some recruiting efforts that have been ongoing over the last quarter to try and identify additional candidates for a higher.

Scott Wylie

We added a team there. We, were talking about this Bill, you'll remember a couple of years ago and we added a team there at that point and opened a new [LPO]
So if you're remembering that you're remembering it correctly.

Bill Dezellem

Great. That's helpful. And I guess the reason that I ask about the that market is just so much, so much larger and so under penetrated or you all are so under penetrated relative to the front range, that it seems like that was potentially a large opportunity.

Scott Wylie

We agree.

Bill Dezellem

Great. Thank you.

Scott Wylie

Thank you, Bill.

Operator

Brett Rabatin, Hovde Group.

Brett Rabatian

Hey, appreciate the follow up. Wanted to go back Scott to the charge off in the quarter and make sure I understand what happened. And so as you described it, the process of moving the loans from non-accrual to OREO resulted in the additional or resulted in the charge offs, which in my mind, it sounds it would, would require maybe new appraisals on the properties that you foreclosed on that came up quite a bit shorter than the remaining loan balance.
Could you maybe go over that one more time and make sure I understand why there was a deficit relative to the movement of those loans to OREO.

Scott Wylie

Sure. So I'll, give that another try and if I'm not successful, Bret and satisfy you, we can turn this over to the experts in the room here. But my answer to your question would be that we carry the loan on the books with a specific reserve based on the appraisal.
So if we think that, you know, a $10 million loan has $8 million in collateral, you're going to put up a $2 million reserve. So when you take the collateral and you're going to pay off the loan on the books, you're going to write off the $2 million in specific reserve and you're going to set up as a charge off. Yeah. And then you're going to, set up a new OREO if it's real estate for the $8 million .
So that's, I think mechanically, how it works. We do get new appraisals. And I think we've ordered them all for all three. I don't know that we received any since we've got the, OREOs on the books. But, we have talked to appraisals and we think that we're, our values are reasonable and in line and we have ordered new ones. So we'll get that, confirmation here shortly.

Brett Rabatian

Okay. So reserve was set aside but hadn't been charged off for the difference. But when I look at, but when I look at the reserves, when you went from Q2 '23 to Q3, '23 the reserve went from $22 million to $23 million and it peaked out of $27 million last quarter, but now it's $18.8 million.
So it's $4 million less than it was in Q2 of last year, which I guess would have to mean your Q factors or are better or something. I'm just having trouble reconciling the change and the difference.

Julie Courkamp

And it also follows the balance of your loan. So total loans have been declining. Therefore, your overall reserve, your Cecil reserve follows that line as well. So it's all part of the mathematical calculation that goes into the general reserve. I'll call it and specific reserve is based off of what, you know, each of these impaired loans has supporting them in collateral.

Brett Rabatian

Okay. I appreciate the additional color and the explanation. Thanks.

Operator

Ross Haberman, RLH Investments.

Ross Haberman

Good morning. I just got a quick question. You touched upon it in the prior question. Scott, you opened up. I guess it was the Arizona office and I think it's billings, I think it is. Are those, are those making money on a standalone basis or how would you describe the profitability of those branches today? Thank you.

Scott Wylie

We now have three locations in Arizona, two of them are full service first Western profit centers as we call them internally, you know, banks externally. And once you discussed, I want to be, they both make money on a contribution basis every quarter.
So that's been a nice earnings producer for us. The third office that I mentioned is just a loan production office and it makes money on a standalone basis.
As far as I know, I, David or yes, they're both saying yes. So all three of the offices are, are profitable and

Julie Courkamp

Then we open, I, and if he's also remembering the Bozeman office in Montana, that one's in Montana and that's a full service bank, depository taking. And it's doing quite well. It's roughly break even at the moment, trending in the right direction.

Ross Haberman

Any plans in the next couple quarters to expand either those areas with additional personnel or branches.

Scott Wylie

We are definitely looking at how to grow those businesses and when you see things like the increased marketing expense in Q3 and that's part of our effort there. We actually had a really positive client event of client prospect event up in Bozeman.
When was that two or three weeks ago? Just recently? And then I think we had one down in Phoenix last night with really good turnout. So II I think, you know, those are we view those as growth markets for us and we're certainly investing in them and, and continuing to encourage those folks that they've got great market opportunities there.

Ross Haberman

And just one final question along those lines, would you buy anything small if something came up in those markets for sale as a as a jump as a way to jump start the growth there, either in Arizona in, Scottsdale, I guess, or Bozeman.

Scott Wylie

Well, I think we would theoretically, you know, when your stock's trading at a discount to, tangible book that's hard to make the numbers work. And so, you know, I -- my hope and expectation is that as we prove out our NIM story and our asset quality story and get our growth back on track and shift from, you know, this kind of defensive posture we've taken over the last 12 or 18 months to our normal kind of growth orientation that those kind of things will become much more achievable as you know, I mean, we've had a long history of successful acquisitions here.
I think we've done 13 now in the history of the bank.

Ross Haberman

And just a follow up along those lines if my recollection is right, you had announced a small buy back. Was it a couple quarters ago? Is that still outstanding?

Scott Wylie

Yeah, sure is. And we have set up a [10b51] plan in place for that, as we said, we would I think we've bought a whopping 5,501 share, some number like that year-to-date.
And you know, we're not intending to change that criteria. We put the criteria in place and kind of leave it there and, you know, where the stock is, trading will be a function of how much we buy back.

Ross Haberman

Sounds like you might have to raise your limit a little bit. But thank you very much. The best of luck guys have a good weekend.

Operator

And I'm not showing any further questions at this time. I would like to turn the call back over to Scott for any closing remarks.

Scott Wylie

Sure. Well, thanks everybody for taking the time to dial in today. And for all those good questions, we really appreciate the interest, you know, I would just summarize by saying, I think the headline numbers again, this quarter were disappointing and not where we want to see the NIM and the earnings and the efficiency ratio and the asset quality.
But, you know, as we said last quarter, we think that the underlying trends are positive as expected and are going to continue and, and show up in the numbers here in the coming quarters. And I think, you know, we've talked today about a number of these trends. Certainly the core NIM is a big one, asset quality is a big one.
The loan to deposit ratio I think was really great to see and the mix of deposits was great to see. The fact that we are still in strong markets with frankly increasing competitive disruption because of acquisitions, I think is a really positive trend for us. The financial normalization that we're seeing with the yield curve straightening out and some possible short term additional short term rate cuts.
So those are positive trends for us. The front office hires we put in place seem to be producing in in pipelines continue to increase this quarter in some positive evidence of that. You know, we haven't talked a lot about, certainly not today about our technology and process upgrades that we have in place, but I think those are going to play out here in the near term and provide some real efficiency gains which we're excited about.
And overall, you know, the shift from defense to offense is going to drive more pro profitability, better efficiency ratio and hopefully some nice growth for us too. So we sure appreciate the interest and support, I hope you have a nice weekend. Thank you.

Operator

Ladies and gentlemen, that conclude today's presentation. You may now disconnect and have a wonderful day.