Unlock stock picks and a broker-level newsfeed that powers Wall Street.
Q2 2025 Stitch Fix Inc Earnings Call

In This Article:

Participants

Cherryl Valenzuela; Head, Investor Relations; Stitch Fix Inc

Matt Baer; Chief Executive Officer, Director; Stitch Fix Inc

David Aufderhaar; Chief Financial Officer; Stitch Fix Inc

Aneesha Sherman; Analyst; Bernstein

Dana Telsey; Analyst; Health Advisory Group

Serge Severenchuk; Analyst; UBS Investment Bank

Dylan Carden; Analyst; William Blair & Co LLC

Presentation

Cherryl Valenzuela

Thank you for joining us today for the Stitch Fix second-quarter fiscal 2025 earnings call. With me on the call are Matt Baer, Chief Executive Officer; and David Aufderhaar, Chief Financial Officer. We have posted complete second quarter 2025 financial results in a press release on the quarterly results section of our website, investors.stitchfix.com. A link to the webcast of today's conference call can also be found on our site.
On today's call, Matt and David will share their prepared remarks. We will then move to Q&A before concluding with Matt's closing remarks.
Before we begin, we would like to remind everyone that we will be making forward-looking statements on this call. which involve risks and uncertainties. Actual results could differ materially from those contemplated by our forward-looking statements. Reported results should not be considered as an indication of future performance.
Please review our filings with the SEC for a discussion of the factors that could cause the results to differ, in particular, our press release issued and filed today, as well as the Risk Factors sections of our most recent quarterly report on Form 10-Q previously filed with the SEC. Also, note that the forward-looking statements on this call are based on information available to us as of today's date. We disclaim any obligation to update any forward-looking statements, except as required by law.
During this call, we will discuss certain non-GAAP financial measures. Reconciliations to the most directly comparable GAAP financial measures are provided in the press release on our Investor Relations website. These non-GAAP measures are not intended to be a substitute for our GAAP results.
In the first quarter of fiscal 2024, we began to report our UK business as a discontinued operation. Accordingly, all metrics discussed on today's call represent our continuing operations. Finally, this call in its entirety is being webcast on our Investor Relations website, and a replay of this call will be available on the website shortly.
And now let me turn the call over to Matt.

Matt Baer

Thanks, Cherryl, and good afternoon, everyone. Thanks for joining us today. Our team delivered another strong quarter as we further advanced our transformation strategy. We exceeded our expectations in Q2 with revenue of $312.1 million and adjusted EBITDA of $15.9 million. The team achieved a 710 basis point sequential improvement in year-over-year revenue comps and a contribution margin of 33%, our fourth consecutive quarter above 30%.
In addition, both our Men's business and our Freestyle channel returned to year-over-year revenue growth. We are encouraged by these results and remain focused on the work ahead to return Stitch Fix to overall revenue growth.
Based on our current performance, we are also raising our annual guidance for the current year, which David will detail shortly. We attribute our progress to a number of improvements we've made to reimagine our client experience. These include increasing newer, more on-trend styles in our assortment, expanding fixed flexibility, and strengthening client stylist relationships.
In addition, we're investing in Freestyle, our personalized direct e-commerce platform. All of these enhancements are resonating with clients, let me touch on each and the impact we're seeing.
First, the investments we've made to improve the quality of our assortment and ensure a healthy inventory position are working. In Q2, we delivered AOV up 9% year over year, driven by broad-based strength in keep rate, AUR and items per Fix.
We are seeing particular success with new styles. We finished Q2 with keep rates for new inventory up 7% year over year. We also continue to leverage our proprietary AI merchandising tool for improved inventory management. As a reminder, this tool utilizes our client transaction and feedback data to predict demand at the individual style and client level, so that our merchandising team can make buying decisions that are more effective and efficient.
It also enables our merchants to spend more time on the art of merchandising, including trend identification, vendor partnership, and private brand development. Speaking of our private brands, our newest labels, The Commons and Montgomery Post are performing well with The Commons now a top five revenue brand in Men's demands. And styles from national brands such as ore, Marine Layer, Ron, Vineyard Vines, Public Rec, Verity and Pistola continue to resonate with our clients.
In terms of category performance, for our women's clients, dresses and denim-led category growth. Denim sales as a percentage of our overall women's business increased from Q2 of last year and within dresses, workwear addresses generated a positive year over year sales comp of more than 60%. Meanwhile, the standouts in Men's were cashmere and performance workwear, up year over year by over 400% and nearly 150%, respectively.
As mentioned, our Men's category returned to revenue growth in Q2 and we believe our Men's clients have responded well to the enhancements to our assortment into the more precise and segmented marketing we've applied. While a smaller percentage of our portfolio today, we are encouraged by the growth inflection and remain confident men's can be a durable growth engine for us going forward. I'll also note that as part of our broader focus on newness, we've expanded our nonapparel categories across lines of business to deliver full outfitting solutions. We have seen favorable results in sneakers, jewelry, and accessories, with each category delivering positive revenue comps within the quarter.
Second, the enhanced flexibility we are building into our experience has been well received with our clients' response surpassing our initial expectations. Of note, we're seeing increased adoption and greater AOVs with clients embracing the ability to receive up to eight items in a Fix. We believe that offering this increased level of flexibility helps our clients navigate seasonal transitions, outfitting solutions, and changes in their fit profile. And that this change will become an important driver of long-term engagement.
Third, deep client stylists connections are an essential part of the highly personalized shopping experience we are known for, and we have made ongoing investments to strengthen those relationships. Since Stitch Fix's inception, we've combined expert stylists with best-in-class algorithms and advanced data science to deliver tailored style recommendations.
In Q2, we launched enhancements to our models that deliver better stylist recommendations so that they, in turn, can deliver the right apparel and accessories to each individual client. Our broader investments in these relationships, which also include the launch of stylist profiles, so clients can better know who is styling them are resonating.
In Q2, the percentage of clients requesting the same stylists for their next Fix hit the highest level in nearly five years. I also mentioned that we are continuing to invest in Freestyle as a complement to our fixed offering. While Fix remains a majority of our business, our healthiest clients are those who utilize both channels.
In Q2, we ran dedicated campaigns to drive awareness and consideration of Stitch Fix as a destination for holiday shopping for the first time. In addition, we adopted more advanced data-driven forecasting tools, which expanded our shoppable selection by more than 20% without any increase in inventory ownership. Initiatives such as these contributed to Freestyle returning to year-over-year growth in Q2, and we see more runway to improve future performance.
In aggregate, we are seeing the impact of the changes we've made to our experience in our client metrics. We are making progress toward active client growth. Clients new to Stitch Fix increased year over year, and importantly, Q2 marked our smallest sequential decline in active client count in three years.
Since August, when we introduced the first set of changes to our client experience, each monthly cohort we have acquired has spent more than cohorts from the same month in the previous two years, contributing to ongoing strength in 90-day LTV. We're also pleased to see further increases in clients who have enabled recurring shipments.
The performance of these cohorts gives us the confidence to invest further in both engaging our existing clients and acquiring new ones. To achieve this, we are building upon our retail therapy brand platform that explores how Stitch Fix helps solve our biggest shopping fit and style challenges people face. We have also optimized our channel-specific media and overall media mix, as well as launch segmented onboarding experiences that speak to distinct needs of different clients.
I'd also like to recognize that this earnings call is happening during a time of uncertainty with respect to the macroeconomic environment and, in particular, the impact of tariffs. Our team and partners have a history of managing tariffs well and have confidence will continue to do so. We currently do not expect that tariffs will impact client prices or margins in the second half. We remain focused on our clients, and we will continue to work hard to deliver the best experience and value to them every day.
To wrap up, Q2 was a strong quarter and demonstrates the undeniable progress of our transformation strategy. Our team remains focused on execution to unlock our market opportunity. And we believe our recent performance shows we are making the right investments as we look ahead to the growth phase of our transformation.
With our expert stylist curated assortment of private and national brands, best-in-class AI and recommendation algorithms and in-depth customer data I believe more than ever that Stitch Fix offers a superior alternative to traditional shopping, and we constantly challenge ourselves on how best to serve our current and prospective clients for all of their apparel and accessories needs so that we are their retailer of choice.
I also want to take a moment to recognize the entire Stitch Fix team and thank them for their dedication and hard work in service of this goal.
With that, I'll turn the call over to David to share more details of our financial results and outlook.