Unlock stock picks and a broker-level newsfeed that powers Wall Street.

Q1 2025 T-Mobile US Inc Earnings Call

In This Article:

Participants

Cathy Yao; Senior Vice President, Investor Relations; T-Mobile US Inc

G. Michael Sievert; President, Chief Executive Officer, Director; T-Mobile US Inc

Srinivasan Gopalan; Chief Operating Officer; T-Mobile US Inc

Peter Osvaldik; Chief Financial Officer, Executive Vice President; T-Mobile US Inc

Michael Katz; President - Marketing, Strategy and Products; T-Mobile US Inc

Jonathan Freier; President - Consumer Group; T-Mobile US Inc

Callie Field; President - Business Group; T-Mobile US Inc

Ulf Ewaldsson; President - Technology; T-Mobile US Inc

Benjamin Swinburne; Analyst; Morgan Stanley

Samuel McHugh; Analyst; BNP Paribas Exane

Peter Supino; Analyst; Wolfe Research

John Hodulik; Analyst; UBS Equities

James Schneider; Analyst; Goldman Sachs

Craig Moffett; Analyst; MoffettNathanson

Timothy Horan; Analyst; Oppenheimer & Co., Inc.

Gregory Williams; Analyst; TD Cowen

Kannan Venkateshwar; Analyst; Barclays

Jonathan Chaplin; Analyst; New Street Research

Presentation

Operator

Good afternoon, everyone. (Operator Instructions) I would now like to turn the conference call over to Cathy Yao, Senior Vice President of Investor Relations for T-Mobile US. Please go ahead.

Cathy Yao

Good afternoon. Welcome to T-Mobile's first-quarter 2025 earnings call. Joining me on our call today are Mike Sievert, our President and CEO; Peter Osvaldik, our CFO; as well as other members of the senior leadership team.
During this call, we will make forward-looking statements, which involve risks and uncertainties that may cause actual results to differ materially. We encourage you to review the risk factors set forth in our SEC filings. Our earnings release, investor fact book, and other documents related to our results as well as reconciliations between GAAP and non-GAAP results discussed on this call can be found on our Investor Relations website.
With that, let me now turn it over to Mike.

G. Michael Sievert

Okay. Thanks, Cathy. Hi, everybody, thanks for joining. We're coming to you from Bellevue, Washington today. Got the whole team here.
And first of all, let me welcome Srini Gopalan, our new Chief Operating Officer, to the team. And can I still say new because you're already making such a big impact? Srini certainly joining us at one of the most exciting times in our history. Welcome to the team, Srini.

Srinivasan Gopalan

Thank you, Mike. It's great to be here.

G. Michael Sievert

So turning to our results. This was another really strong quarter, showcasing T-Mobile's sized performance versus peers and versus the high expectations we set as well.
Listen, I get a lot of questions about how we can be this consistent even as the macro environment constantly changes delivering industry-leading customer, service revenue and EBITDA growth yet again. And the answer is simple. It's that our team is relentless when it comes to execution, innovate behalf of customers. And importantly, we are building on T-Mobile's durable advantages of the best network, the best value, and the best team's obsession with delivering for customers and for shareholders quarter after quarter.
Let's start with wireless. It is all about growth with even more customers coming to T-Mobile in Q1 this year than last year. In fact, we set a new record with our best ever Q1 for total postpaid net additions. Postpaid gross additions were also a Q1 record. In fact, you'll recall that last year, '24, our greatest growth year ever. And yet gross additions were up year-over-year this Q1 versus that year in every single category, across total postpaid, phones, non-phones, and even 5G broadband. This is an important indicator showcasing that customers continue to choose T-Mobile at higher and higher rates.
We also led the industry once again in postpaid phone, adding 495,000. And importantly, we did it while growing our share of households, not just in solar markets and rural areas, but across the top 100 markets as well. And our momentum is equally strong for T-Mobile for Business, where we continued to lead the industry in both total postpaid and postpaid phone net additions while adding the most ever customers in enterprise, a record quarter.
Switching back to consumer, our industry-leading value prop continues to encourage new customers to self-select up the rate card. 60% of lines on new accounts continue to load on to our premium plans. That's about double that of our current base. This contributed to postpaid ARPA growth of nearly 4%, our highest Q1 in eight years.
And we're not slowing one bit on the value and innovation leadership that customers love about T-Mobile. Just this week, we unveiled the latest value propositions from T-Mobile, two very simple choices that we call experience more and experience beyond. Our new experience plans are the best expression of T-Mobile, offering exactly what customers are seeking today. And our new offers are designed to make it even easier for customers to compare and understand the superior value that T-Mobile delivers.
Okay. Turning to broadband. I'll start with our 5G broadband offering. For the 13th quarter in a row, we led the entire broadband industry and customer growth with 424,000 net additions. We achieved multiple new records from our lowest 5G broadband churn ever to adding the highest ever net business high-speed Internet customers.
As you can see, our new pricing construct, which is aligned with our mobile offerings on good, better, best tiering is resonating really well with customers. While at the same time, we saw our highest ever Q1 ARPU growth in broadband, showing that the business is in a really good spot.
Let's turn now to T-Fiber. With the completion of our transaction on April 1 for Lumos, we're now set to officially launch T-Fiber later this quarter. something that's been in pilot for the last 2-plus years. This is the beginning of something great. Another step on our journey of profitably serving even more broadband customers, leveraging our many go-to-market strengths, including our million fixed wireless waitlist. And we can't wait to close our Metronet transaction soon to further expand T-Fiber and bring better broadband choices to more Americans.
As always, our ability to take share is enabled by our world-leading 5G network, where we have the best assets and a multiyear lead. And yet, we still set pace on implementing the most advanced customer-facing technology. We're excited today to announce that T-Mobile is now the first and only carrier in the country to roll out 5G advanced nationwide, which is enabled by our nationwide 5G stand-alone core. 5G advanced is faster and more dynamic and more efficient. We achieved a record 6.3 gigabits per second download speed in a recent real-world field test.
And we're also able to better serve our business and customer -- government customers with improved slicing and lower latency. And of course, third parties just continue to affirm our leadership with big awards coming in from both OpenSignal and RootMetrics yet again.
Now as cool as all this sounds, I want to be clear that we aren't doing these things just to see if we can. We implement the technology advancements at this pace because it creates a superior customer experience, enabling us to squeeze more customer-facing value out of every capital dollar we spend. This is just fundamental to our approach. And it always has been ever since we were a lot smaller, and it remains a core advantage today.
Speaking of, we continue to rapidly roll out our beta of Now hundreds of thousands of active users. I'm going to remind you T-satellite Is the only mobile phone satellite network that keeps you connected automatically. No apps to open, no searching for a connection, phone pointed at the sky, trying to get a message out.
And most importantly, no missing messages if you leave the footprint of your terrestrial network without even knowing it. That's our goal. This is a one-of-a-kind service. And our aim is simple, to make T-satellite just work, so you are always connected and reachable even with your phone still in your pocket.
Now once in a while, we break news on this broadcast. And I want to let you know that after gauging the incredible response from customers, including broader-than-expected interest from competitors' customers, we've set our final launch pricing for T-satellite at just $10 a month. Except the course for our experience beyond and go 5G plans, that will include it for free. And we're going to honor this price for AT&T and Verizon customers as well. Because this is the only place they can get a service anything like this with over 550 satellites in service and count. Commercial service starts in July, and this Gen 1 pricing will be good for at least a year forever.
Okay, shifting gears. We're not only innovating in network, but a big part of our exciting growth journey centers on a customer experience with digital and AI. Our flagship digital platform, T-Life is clearly resonating with customers. Compared to just last quarter, we've nearly doubled the percentage of our postpaid phone upgrades completed digitally with well over half of upgrades being digital by quarter's end and growing. And our new intent CX AI features pioneered with OpenAI are already significantly reducing the need for customers to reach out to our care team.
We're solving customer pain points before they happen and meeting our customers exactly where they want. Based on these early results, the audacious multiyear goals in this area that we set out last fall appear to be more than on track.
Okay. I want to come back to our underlying theme of delivering thoughtful profitable and durable growth. Our best-in-class customer results also translated into industry-leading financial growth across multiple metrics again in Q1. Postpaid service revenues once again grew 8% year-over-year. And overall service revenues grew 5%. That's a rate that is more than triple that of our next closest competitor.
Core adjusted EBITDA also grew 8% year-over-year, double the average of our wireless peer group. We also delivered $4.4 billion in adjusted free cash flow, a new Q1 record, translating to, once again, industry-leading adjusted free cash flow conversion from service revenues of 26%, a new Q1 record and about double that of our closest competitor.
We have had a powerful start to 2025. Our story is so simple, and it's consistent. We have built sustainable long-term durable advantages, allowing us to continue to offer a highly differentiated value proposition that's right on point. Our execution, our focus on customers and on setting the standard in innovation and technology transformation are the things that continue to set us apart. We have always aimed to deliver thoughtful, profitable and durable growth, and that's exactly what we continue to do across every area of the business, again in Q1.
And let me end by saying, we are far from complacent. This team right here, along with our thousands of coworkers come to work every day and act like we are running for our lives. Constantly coming up with new customer ideas and new ways to improve how we serve them to smash the pain points that still make this industry notorious. At T-Mobile, we call this mindset, we won't stop. So we won't stop.
And for those of you that are counting on us, and I know you are, I want you to know we won't slow down either.
Okay. Peter, over to you, to give an update on our guidance.