PMOs Need to Play an Increasingly Crucial Role in the Delivery of Strategic Change Efforts

BOSTON, MA--(Marketwired - Nov 12, 2013) - Businesses today operate in a world of growing complexity, risk, and instability, and the ability to rapidly adapt to this changing business environment increasingly separates winning companies from the pack. They have the superior ability to both develop and implement major strategic initiatives, even as they continue to excel at running the company's daily operations. But excelling at this is extremely challenging. Program and project management offices (PMOs) can play a critical role in supporting senior leaders and the broader organization in the implementation of new strategic initiatives, but many companies fail to capitalize on this opportunity. "Strategic Initiative Management: The PMO Imperative," a report by The Boston Consulting Group (BCG) and the Project Management Institute (PMI) and the capstone in PMI's 2013 Thought Leadership Series, offers solutions to better define the role of PMOs in helping enable strategic change.

The report builds on extensive research conducted by PMI, the Economist Intelligence Unit (EIU), and Forrester Consulting, along with a wealth of experience from BCG. It identifies the following four key imperatives for companies seeking to improve their strategic implementation efforts, and it clarifies the role that PMOs need to play in such efforts:

  • Focus on Critical Initiatives. Provide senior leaders with true operational insight through meaningful milestones and objectives.

  • Institute Smart and Simple Processes. Establish program-level routines that track these milestones and objectives -- without adding undue burdens on the businesses and functions executing the work.

  • Foster Talent and Capabilities. Develop and nurture the right technical, strategic, management, and leadership skills and capabilities within the organization.

  • Encourage a Culture of Change. Actively build organization-wide support for strategic initiative implementation and change management as a real competitive differentiator.

Building Confidence For Change
"In most cases, strategic initiatives today are bold and complex and need to be delivered both rapidly and fully for companies to be competitive. However, failure is all too common, and the cause is frequently that senior leaders don't get the information they need to make necessary adjustments," said Perry Keenan, a senior partner at BCG and a coauthor of the report. "The information they receive is often not structured to support them in forward-looking course correction in the delivery of initiatives. Together, these four imperatives serve to more effectively engage senior leaders and support an enhanced ability within businesses by better leveraging the PMO."