'Pay to play': Small businesses, consumers challenged by higher prices

Aug. 8—For more than 30 years, Scarlet Wilson has mixed, kneaded, cut, fried, glazed and filled hundreds of thousands of doughnuts at her stores, aptly named Scarlet's Donuts. —Having survived several recessions and a pandemic, she knows business goes as the economy goes. And while the financial markets are at or near record highs in the expanding economy, rising prices are a mounting concern for everyone.

"Just since November, we're paying 64% more for shortening, and all of our salespeople say there's no end in sight," Wilson said of a key ingredient and expense in her business.

Wilson, however, is not alone. While rising prices at restaurants and grocery stores are currently the most visible, inflation is hitting nearly every sector of the economy.

Last month, the University of Michigan's Consumer Sentiment Index fell to a final reading of 81.2, the lowest level since February.

"Consumers' complaints about rising prices on homes, vehicles, and household durables" reached an all-time record, said Richard Curtin, director of the survey.

But despite the complaints, home sales continue to be strong, automakers are having difficulty keeping new and used cars in stock, furniture sales are vigorous — consumers are buying.

And that's what's fueling inflation, which is caused by rising prices because of increases in production costs like raw materials and wages. Surges in demand for products and services cause inflation, as consumers are willing to pay more for the product.

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So it comes as little surprise that consumers expect inflation to rise to 4.7% over the next year, the highest level since August 2008.

Rising costs for businesses mean rising prices for consumers

The 64% increase in shortening for Scarlet's Donuts equals about $20 more for each block. Wilson said she goes through about a dozen blocks per week, representing approximately $240 in extra expenses each week.

But that's just a single ingredient among many. There are increased costs for doughnut mix, flour, sugar, fillings and more.

Wilson and daughter Amber Gentry, who has the Scarlet's store on North Gloster Street, have tried to avoid passing along those increases to their customers, but now she says, "we really don't have a choice."

"I'm the world's worst at raising prices, and we haven't raised them in about three years," Wilson said. "I don't like to do that, so when I do, it's with a minimum increase so that it won't hurt us or hurt the customers."