Pagaya, Citi, Jefferies, and Milken Institute at Money20/20: How Embedded Payments, AI, and Private Credit are Reshaping Consumer Lending

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Industry experts to discuss the trends that are catapulting change in consumer lending, and the importance of the expanding ecosystem of private capital, fintechs and lenders in fueling a revolution to meet the lending needs of consumers

NEW YORK, October 17, 2024--(BUSINESS WIRE)--Pagaya CEO Gal Krubiner will moderate a rich discussion with Citi Retail Services' Head of Connected Commerce and Strategic Growth Terry O’Neil, Jefferies Global Investment Banking Co-Head Andrea Lee, and Milken Institute Fintech Director Nicole Valentine on stage at the Money20/20 conference in Las Vegas on Tuesday, October 29 at 10:05 AM local time.

A convergence of factors including the rapid evolution of AI, widespread deployment of embedded payment products, and a surge of interest in consumer loans from private capital investors is redefining the consumer lending landscape. The panel will tackle how the evolution of consumer lending is resulting in a reimagined approach that not only improves the accuracy of credit decisions and greatly impacts financial inclusion, but also increases personalization and makes for a more engaged and efficient customer experience at the point-of-sale.

"Consumer demands are driving fundamental changes on both the front and back-end of the lending industry," said Gal Krubiner, Co-founder and CEO of Pagaya. "AI-driven innovations like Pagaya’s network of over 150 lenders and investors materially enhances the ability for lenders to help many more US consumers receive the financial opportunities they need and deserve from their company of choice."

"At Citi, we know consumers are influencing how payment providers approach and evolve their lending solutions to ensure a frictionless and transparent checkout experience," said Terry O’Neil, Head of Connected Commerce and Strategic Growth within Retail Services at Citi. "Consumers’ expectations around personalization and seamless payment processes will continue to drive demand for intuitive lending options that help people spend responsibly, securely and on their terms both in-store and online."

"The consumer lending space continues to rapidly evolve through the use of AI, opening up new fronts for operators, and equally important, creating greater credit accuracy and financial inclusion for end customers," said Andrea Lee, Global Investment Banking Co-Head of Jefferies.

"It’s exciting to see the many ways AI is changing the landscape of consumer lending," said Nicole Valentine, Director of Fintech at the Milken Institute. "These improvements will make life easier, safer, and more transparent for both consumers and lenders. Consumers should be able to trust that credit decisions are based on accurate and fair data, while lenders should have the tools to process loans efficiently and effectively as well as detect fraud. At the Milken Institute, we’re tracking the wins where AI is a force multiplier, and the challenges, where AI replicates the mistakes embedded in existing data sets. AI has the power to be a win for the consumer lending industry and it’s up to us to make it so."