In This Article:
Driving Growth and Results: Transformative Success in Just 12 Months
COLORADO SPRINGS, CO AND NEW YORK, NY / ACCESS Newswire / April 1, 2025 / Tekumo, Inc. (TKMO or the "Company") a leading provider of innovative solutions for On-Demand field service delivery is proud to announce the successful completion of Project "Onsite Excellence", a founding corporate hypothesis that has delivered exceptional results for our Fortune 1000 Global IT Services partner.
The project aimed to identify and immediately address onsite inefficiencies. Through innovative strategies, continuous improvements and adaptation of our leading-edge platform and solutions, and a dedicated team effort, Tekumo was able to pinpoint and eliminate down to the minute delays resulting in over $2.5M in savings over the last 12 months and ongoing savings for the life of the contract. This success underscores the company's commitment to excellence and its ability to drive a quantifiable bottom line impact for all clients.
Key Highlights of the Case Study:
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Challenge: Time To Task issues, missed SLA's, Unidentified onsite delays
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Solution: Implement Tekumo's Project Onsite Excellence
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Results: During the 12 month study, over 29,000 work orders directly impacted resulting in over $2,500,000.00 in direct savings
Graham King, Tekumo's Chief Experience Officer, stated, "Tekumo has implemented over 50 system/process changes since we began working Project Onsite Excellence. Every change made, has been focused on and resulted in quality, efficiency and cost benefits."
"This success is a testament to our team's focus, expertise, and dedication," said Chief Revenue Officer, Derrick Youngblood. "We are thrilled to have identified meaningful, quantifiable, and scalable bottom-line impacts with the internal company mindset that we are just getting started."
About Tekumo
Tekumo offers an Onsite field services delivery platform that solves the "last-mile" of installing, monitoring, and maintaining technology systems and smart connected devices.
We play at the intersection of several major trends: the "Uber-ization" of product and service delivery, the explosion of smart connected devices brought about by the "Industrial Internet of Things" (IIoT), the push of "Data-to-the Edge" and the AI revolution. Our Service Delivery platform is designed to intelligently automate the installation and maintenance of products by coordinating On-Demand local technician resources and service management with complete data visibility of service events.