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The White House gathered tech leaders to tackle society's biggest problems
SOuth by SOuth lawn
SOuth by SOuth lawn

Last March, President Barack Obama issued a challenge to techies gathered in Austin for the South By Southwest festival: Stop ignoring Washington as uncool and put your talents to work on “new approaches to solve some of the big problems that we’re facing today.” Tuesday, the president followed up on that invitation by bringing a bit of SXSW to the South Lawn of the White House.

The day-long “South By South Lawn,” much like Austin’s annual gathering, featured free tacos, musical performances, and art and tech demonstrations scattered around. (Most unsettling among the last: “6×9,” a nine-minute virtual-reality recreation of the experience of solitary confinement in prison.) It also included a lineup of panels meant to advance this tech-in-society conversation—not all of which succeeded in unearthing major new insights.

Real problems, vague solutions

Much like SXSW, SXSL required attendees to choose between competing panel tracks. I opted for the two most policy-focused talks, “Fixing Real Problems,” and “How We Make Change.”

The former was the obvious sequel to Obama’s SXSW challenge. Unfortunately, it didn’t do much to answer the question of its subtitle: “How can we harness technology to solve our biggest, most stubborn problems?”

It wasn’t that panelists Slack CEO Stewart Butterfield, Coalition for Queens founder Jukay Hsu, Transmedia Capital managing partner Chris Redlitz; and EpiBone founder Nina Tandon didn’t have interesting stories to tell.

Redlitz had the most unusual story; his Last Mile project began by teaching San Quentin State Prison inmates to code and has since resulted in the launch of a tech incubator in that California jail. EpiBone grows bone transplants from human cells in labs. Butterfield recounted his efforts to break his group-chat firm out of Silicon Valley “like attracts like” hiring practices. Hsu’s organization works to train New Yorkers without college degrees in tech fields. yielding enormous improvements on their lifetime earnings.

But the conversation stayed vague about just what companies should do to become part of the solution for problems like a hiring monoculture in the tech industry. Steep housing costs earned a nod from multiple panelists but little discussion about tech firms’ responsibility for a problem they have helped create in places like the Bay Area and New York. The role that targeted advertising and marketing tools might play in making politics more divisive didn’t come up at all.

One unintentionally revealing moment came in the middle of a discussion about the relationship of tech firms and the government, when Butterfield said he was on his second trip to Washington ever. If tech wants to solve some of our biggest problems, it can’t stay a stranger to the capital.