Nu Holdings Ltd (NU) Q1 2025 Earnings Call Highlights: Record Customer Growth and Strategic ...

In This Article:

  • Customer Growth: Added 4.3 million customers in Q1 2025, reaching a total of 119 million.

  • Revenue in Mexico: Nearly doubled on an FX neutral basis, reaching $245 million last quarter.

  • Credit Portfolio: Reached $24.1 billion in Q1, growing 8% quarter over quarter and 40% year over year on an FX-neutral basis.

  • Loan Originations: Total loan originations reached a record of BRL20.2 billion in Q1, up 64% year over year.

  • Deposits: Total deposits reached $31.6 billion in Q1, up 48% year over year on an FX-neutral basis.

  • Net Interest Income (NII): Grew 34% year over year and 5% quarter over quarter on an FX-neutral basis, reaching $1.8 billion.

  • Net Interest Margin (NIM): Declined 20 basis points to 17.5%.

  • Gross Profit: Totaled $1.3 billion in Q1, up 32% year over year on an FX-neutral basis.

  • Efficiency Ratio: Improved to 24.7%, reflecting a 520-basis-points sequential improvement.

  • Net Income: Reached $557 million in Q1, up 74% year over year on an FX-neutral basis.

  • 15 to 90 Days NPLs: Rose by 60 basis points to 4.7%.

  • 90-plus NPLs: Declined by 50 basis points to 6.5%.

  • Credit Loss Allowance: Rose to $973.5 million in Q1.

Release Date: May 13, 2025

For the complete transcript of the earnings call, please refer to the full earnings call transcript.

Positive Points

  • Nu Holdings Ltd (NYSE:NU) added 4.3 million customers in Q1 2025, reaching a total of 119 million across all markets.

  • The company achieved a high customer engagement with nearly 100 million monthly active customers and an activity ratio above 83%.

  • Nu Holdings Ltd (NYSE:NU) received approval for a banking license in Mexico, which is expected to accelerate growth and product offerings.

  • The company's Average Revenue Per Active Customer (ARPAC) has the potential to grow significantly, with historical cohorts showing a fivefold increase over seven to eight years.

  • Operating efficiency improved with an efficiency ratio of 24.7%, reflecting a 520-basis-point sequential improvement.

Negative Points

  • Gross profit margins declined to 40.6% due to higher credit loss allowance and increased interest expenses in Brazil.

  • Net interest margins (NIM) in Mexico and Colombia were temporarily impacted by strategic investments in building local deposit franchises.

  • The company's consolidated net interest margins declined by 20 basis points to 17.5%, reflecting different stages of geographic operations.

  • Credit loss allowance increased due to seasonal effects and portfolio growth, impacting risk-adjusted NIM.

  • The expansion of deposit bases in Mexico and Colombia placed short-term pressure on margins.