Nigeria’s MTN Group: Troubled, Yet Successful

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The MTN Group came into Nigeria in 2001 at a time many foreign investors felt the country was too poor to be a viable market for a telecom company. South African based MTN Group at the time was one of the three non-indigenous companies that decided to take the plunge into a country that was emerging from 30 years of military dictatorship with an uncertain future.

It was a high risk decision, paying US$285 million for one of the four GSM licenses that was put on offer. But the decision has paid off handsomely and the MTN Group, through its Nigerian subsidiary, has become the poster boy of a highly successful foreign direct investor in Nigeria.

MTN Nigeria retail location

MTN Nigeria has grown fast to become the biggest player in the country’s telecom sector with a total of 52.3 million subscribers on its network, comprising 24% of its global subscriber base. With 36 percent of the subscriber base, it rakes in 57 percent of industry revenue. The company has laid 24,658 kilometers of fibre cables across the country, twice longer than any of its competitors and helping it facilitate fast internet access to millions of Nigerians. It now has 14.2 million active data users on its network and this is expanding by the day.

Over the past 17 years, the company has spent more than US$14 billion in capital expenditure expanding its business in the country and paid about US$2 billion in taxes to the government. But MTN has also made money in Nigeria. MTN Nigeria raked in revenues of US$1.5 billion in the first half of 2018 and looks on course to hit US$3 billion in revenues at the end of the year. MTN Nigeria, is in no doubt, a company with a very bright future in Nigeria but recent events now cloud that future and it is increasingly looking like what has been a great relationship with its host country, will end on a very sour note.

MTN troubles in Nigeria began in 2015 when the Nigerian Communications Commission (NCC) slammed it with a fine of UDS$5.6 billion for failing to disconnect unregistered SIMs on its network. It was a time that Nigeria was dealing with high incidences of kidnap and terrorism and the country compelled all telecom operators to ensure that only registered SIMs were used on their network.

This was to facilitate the easier tracking of criminals who use phones to contact their victim’s family or communicate among themselves. The NCC considered MTN’s non-disconnection of unregistered SIMs as a security issue and hit back hard at the company. The challenge was that the fine was more than twice MTN’s total revenues for that year. There was no way MTN would have paid such a fine and still remained in business.