Microsoft lost its best chance to be the ‘cool‘ tech company

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Wednesday, September 16, 2020

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U.S. flags are seen near a TikTok logo in this illustration picture taken July 16, 2020. REUTERS/Florence Lo/Illustration
U.S. flags are seen near a TikTok logo in this illustration picture taken July 16, 2020. REUTERS/Florence Lo/Illustration

After TikTok rejected its bid

The great TikTok bidding war appears to be sewn up with Oracle coming in as the winner, or, as the company said, the “preferred technology partner,” of the upstart social media app owned by China’s ByteDance. And that leaves Microsoft (MSFT), which was seemingly the only serious contender for the platform, as the loser.

Oracle (ORCL) confirmed the proposal, which it and TikTok hope will allay President Trump and security experts’ fears that the app poses a national security risk, though we don’t know what the deal itself will look like just yet.

Microsoft’s failure to secure at least a partnership with TikTok is a setback for the company in a number of ways. It means the tech giant won’t reach the millions of teens who use the social network, which allows users to share and view short-form videos, and expand its name recognition among Gen Zers outside of its Office software and Xbox.

It also loses out on the data those teens generate, which could help it develop more products and add to advertising business.

But there could be a silver lining to Microsoft’s loss in that it won’t have to deal with the potential fallout that may come if the deal doesn’t work in the long run. It also helps Microsoft escape the kind of scrutiny that comes with working alongside a consumer-focused social network.

Name recognition and valuable data

Microsoft initially sought a deal to acquire TikTok, but that fell apart when Chinese government officials put new regulations in place restricting the export of certain artificial intelligence technologies including the algorithm that serves up recommended videos to TikTok users based on their tastes.

Microsoft said it would have needed access to the algorithm to ensure the safety and privacy of U.S. users and to combat the spread of disinformation.

If Microsoft got access to TikTok via a sale, it would have been the company behind the hottest social network since Snapchat. TikTok’s appeal to teens and tweens allows it to gain insight into what drives and attracts those young users. But putting Microsoft’s name in front of TikTok would also ensure that those same users see the 45-year-old company as almost synonymous with the social network.

Teens don’t need to use Windows-powered PCs like they did in the past, and if they do, they certainly don’t spend nearly as much using those PCs as they had to in the past.