Why Microsoft and Amazon are calling on Congress to regulate facial recognition tech

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Some of the biggest companies in the world are pulling their facial recognition technologies from law enforcement agencies across the country. Amazon (AMZN), IBM (IBM), and Microsoft (MSFT) have said that they will either put a moratorium on the use of their technology by police — or are completely exiting the field citing human rights concerns.

The technology, which can be used to identify suspects in things like surveillance footage, has faced widespread criticism after studies found it can be biased against women and people of color. And according to at least one expert, there needs to be some form of regulation put in place if these technologies are going to be used by law enforcement agencies.

“If these technologies were to be deployed, I think you cannot do it in the absence of legislation,” explained Siddharth Garg, assistant professor of computer science and engineering at NYU Tandon School of Engineering, told Yahoo Finance.

“I think some of this will be challenged in court, and we’ll finally find a solution potentially that balances the risk and the benefits, to whatever extent there are benefits.”

FILE - In this Feb. 22, 2019, file photo, Washington County Sheriff's Office Deputy Jeff Talbot demonstrates how his agency used facial recognition software to help solve a crime, at their headquarters in Hillsboro, Ore. The image on the left shows a man whose face was captured on a surveillance camera and investigators used the software to scan their database of past mug shots to match that facial image with an identity. Amazon said Wednesday, June 10, 2020, it will ban police use of its facial recognition technology for a year in order to give Congress time to come up with ways to regulate the technology. (AP Photo/Gillian Flaccus, File)
Washington County Sheriff's Office Deputy Jeff Talbot demonstrates how his agency used facial recognition software to help solve a crime, at their headquarters in Hillsboro, Ore. (AP Photo/Gillian Flaccus, File)

Amazon, IBM, and Microsoft out

The first company to make a move away from offering the technology to law enforcement was IBM. On June 8, CEO Arvind Krishna sent a letter to several lawmakers, including Senators Cory Booker (D-NJ) and Kamala Harris (D-CA), indicating that the company would no longer be developing facial recognition software. The move came in the wake of the death of George Floyd and subsequent protests against police brutality and over-policing.

“We believe now is the time to begin a national dialogue on whether and how facial recognition technology should be employed by domestic law enforcement agencies,” Krishna wrote.

“Artificial Intelligence is a powerful tool that can help law enforcement keep citizens safe. But vendors and users of Al systems have a shared responsibility to ensure that Al is tested for bias, particularity when used in law enforcement, and that such bias testing is audited and reported.”

Amazon followed suit with a June 10 announcement that it was placing a one-year moratorium on the use of its Rekognition technology by law enforcement agencies.

Demonstrators hold images of Amazon CEO Jeff Bezos near their faces during a Halloween-themed protest at Amazon headquarters over the company's facial recognition system, "Rekognition," Wednesday, Oct. 31, 2018, in Seattle. Protesters said that they were there in support of hundreds of Amazon employees who have signed a letter asking the company to stop marketing their facial recognition software to ICE and to drop its contract with software company Palantir and to law enforcement agencies. (AP Photo/Elaine Thompson)
Demonstrators hold images of Amazon CEO Jeff Bezos near their faces during a Halloween-themed protest at Amazon headquarters over the company's facial recognition system, "Rekognition," Wednesday, Oct. 31, 2018, in Seattle. Protesters said that they were there in support of hundreds of Amazon employees who have signed a letter asking the company to stop marketing their facial recognition software to ICE and to drop its contract with software company Palantir and to law enforcement agencies. (AP Photo/Elaine Thompson)

“We’ve advocated that governments should put in place stronger regulations to govern the ethical use of facial recognition technology, and in recent days, Congress appears ready to take on this challenge,” the company said in a statement.

“We hope this one-year moratorium might give Congress enough time to implement appropriate rules, and we stand ready to help if requested.”