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IT Service Management (ITSM) Market Size & Revenue by 2028 | Latest Trends, Key Players, Types, Applications | Opportunities, Challenges, Risks Factors Analysis, Gross Margin and Revenue
Absolute Reports Pvt Ltd
Absolute Reports Pvt Ltd

Pune, Nov. 06, 2022 (GLOBE NEWSWIRE) -- IT Service Management (ITSM) market report shares valuable information about global development status, opportunities, and challenges in near future, as past data analyzed by industry experts which is helpful for you to take needful discussions. IT Service Management (ITSM) market study offers information about the sales and revenue during the historic and estimated period of 2017 to 2028. Understanding the benefits of the segment in identifying the significance of different factors that help the industry progress.

IT Service Management (ITSM) market report also covers all the regions and countries of the world, which shows the regional development status, with market size, volume, and value, as well as price data, key players, and regional analysis. Moreover, the report similarly covers segment data, with type segment, application segment, channel segment, etc.

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IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers. It is thus concerned with the implementation of IT services that meet customers' needs, and it is performed by the IT service provider through an appropriate mix of people, process and information technology.

Due to the COVID-19 pandemic and Russia-Ukraine War Influence, the global market for ITSM estimated at US$ 3982.9 million in the year 2022, is projected to reach a revised size of US$ 9164.8 million by 2028, growing at a CAGR of 14.9% during the forecast period 2022-2028.

Segmentation by Types: -

  • Service Portfolio Management

  • Configuration and Change Management

  • Service Desk Software

  • Operations and Performance Management

  • Dashboard, Reporting and Analytics

Segmentation by Applications: -

  • Banking, Financial Services, and Insurance (BFSI)

  • Telecommunication and IT

  • Healthcare and Life Sciences

  • Retail and Consumer Packaged Goods (CPG)

  • Government and Public Sector

  • Energy and Utilities

  • Travel and Hospitality

  • Manufacturing

  • Education

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Geographic Segmentation: -

  • North America

  • Europe

  • Asia-Pacific

  • South America

  • The Middle East and Africa

Major players in the global market include: -

  • BMC Software

  • Broadcom

  • Servicenow

  • Cherwell Software

  • HPE

  • Citrix Systems

  • Axios Systems

  • IBM

  • Heat Software

  • Hornbill