This Little-Known Technology Company Just Doubled Down on a Partnership With Uber Technologies -- a Partnership That Boosted Growth for Domino's Pizza

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On Feb. 24, the world's largest pizza business, Domino's Pizza (NASDAQ: DPZ), reported its financial results for 2024. Investors were pleasantly surprised to see its sales surpass $19 billion, which was a strong 6% year-over-year increase. And Domino's achieved these results, in part, thanks to one key partnership.

In July 2023, it signed a deal with Uber Technologies (NYSE: UBER). This might seem insignificant. But Domino's handles its own delivery and had resisted partnerships with third-party delivery services such as Uber Eats for years. Eventually, however, management relented and now allows orders through Uber Eats.

Therefore, 2024 represented the first full year of the partnership between Domino's and Uber. And the year had better-than-expected growth for the pizza chain, which was partly credited to its deal with Uber.

Given this fact, I find it interesting that the little-known restaurant technology company Toast (NYSE: TOST) just made its own deal with Uber. Here's why it could matter.

The struggle to maximize consumer demand

Toast provides payment-processing hardware to restaurants as well as a software platform to manage all of their needs. The cloud-based software as a service (SaaS) includes modules for managing in-restaurant ordering, guest loyalty, as well as back-of-house operations. But the software also meets takeout and delivery needs, which is where Uber comes in.

Uber Direct allows restaurants to use its delivery services while maintaining their current sales system. In December, Toast expanded its partnership with Uber Direct so that restaurants that use Toast's software can also expand their reach with Uber Direct.

Uber is often called a "demand aggregator." As of the end of 2024, it had 171 million monthly active consumers on its platform.

Those users may be hailing a ride. But for the ones looking to order food, they don't necessarily select their food beforehand. They open the Uber app and browse for something they want to eat.

In other words, the consumer demand isn't going directly to the restaurants. Rather, demand for restaurants is aggregated on Uber's third-party platform.

That's why Domino's moved toward Uber. The chain may be more comfortable being completely independent, but it needs the consumer demand that's over on Uber. That's why Domino's might consider more partnerships in 2025 with Uber's rivals, such as DoorDash.

It might not matter too much to Toast with its primary customer base of small restaurant companies, but its partnership with Uber could help it win business with larger restaurant companies. Smaller businesses might not want the hassle of incorporating takeout and delivery. But almost all larger chains have delivery options.