How Kroger expanded margins when growth was hard to come by

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(Photo: Jim Allen / FreightWaves)
(Photo: Jim Allen / FreightWaves)

Post-pandemic stagflation and the policy responses to it, including higher interest rates, are having complex impacts on different parts of the economy, from putting the brakes on new housing starts (down 22% year over year in April) to drying up West Coast import container volumes (down 15% year over year in May).

Meanwhile, GDP growth is slowing: In the third quarter of 2022, year-over-year (y/y) growth came in at 3.2%; in the fourth quarter of 2022, it was 2.6%; and in the first quarter of 2023, it was 1.3%. Real wages have been falling for two years and are now flat with 2019 levels.

It’s a complex environment for manufacturers, suppliers and retailers, where both costs and prices are higher and demand is evolving in multiple directions.

Some retailers have been able to thread the needle: Kroger is one of them, emphasizing operating margin and profitability ahead of its merger with Albertsons. First, it raised prices to match rising costs and protect its margins, then it promoted its own more profitable private-label brands to customers looking to stretch their dollars further. Now, as its national brand CPG vendors have become more focused on maintaining volumes, Kroger gets them to finance additional promotions while the grocer welcomes a new cohort of higher-income customers who have migrated to Kroger from specialty retailers.

According to Kroger’s management team on the grocer’s Q1 earnings call on Thursday, Kroger was able to use price to drive some of its customers into higher-margin private-label items and then backfill the demand for premium brands with new higher-income customers.

Kroger Chairman and CEO Rodney McMullen cut right to the chase in his prepared remarks, almost immediately acknowledging the difficulties presented by current economic conditions.

“We’re off to a great start in 2023 with results that reflect the strength of our go-to-market strategy,” McMullen began. “Kroger is continuing to navigate a challenged environment as our customers manage the effects of high inflation, fewer SNAP dollars and micro-macroeconomic uncertainty.”

What did McMullen mean by “a great start”? There are a couple of ways of looking at Kroger’s top-line revenue numbers: Overall sales increased by 1.2% y/y to $45.1 billion, but identical same-store sales grew 3.5% excluding fuel sales. If same-store sales grew faster than overall revenue, presumably, Kroger operated fewer stores in the first quarter of 2023 than in the first quarter of 2022. But the company’s focus on margin has made it more profitable: Net earnings were up 44.4% y/y to $962 million in the quarter. Net debt was $1.5 billion lower than the same period last year.