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JPMorganChase Advances Innovations in Benefits to Improve Financial Health for Consumers

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Philanthropic commitments totaling $14.5 million aim to improve access to workplace and public benefits for low-to moderate-income consumers

COLUMBUS, Ohio, April 30, 2025--(BUSINESS WIRE)--Today, JPMorganChase announced philanthropic commitments totaling $14.5 million to support innovations in workplace and public benefits programs. These initiatives will help individuals, including those living on low- to moderate-incomes (LMI), access critical benefits such as education savings or retirement plans, that enable them to manage immediate financial needs, as well as save and build wealth. This effort is a part of the firm’s broader commitment to advance the financial health of customers and communities across the country.

Benefits play a critical role in improving the financial health of employees, particularly those earning and living on low- to moderate-incomes. Beyond wages, benefits help provide a safety net for workers to navigate their current financial lives and prepare for future goals like college and retirement. Yet fewer than one-third of gainfully employed Americans have access to workplace benefits that could help them manage critical financial needs, costing the economy nearly $183 billion per year.

"Whether it’s building a buffer for emergencies, saving for higher education, or preparing for retirement, benefits play a crucial role in helping individuals improve their financial health and build greater wealth for themselves and their families," said Carol Lake, Global Head of Philanthropy and President of the JPMorganChase Foundation. "Modernizing and connecting benefits across the public and private sectors is essential to supporting consumers at every stage of their financial journey, creating communities where economic opportunity is accessible to all."

Complexity of Benefits System is a Significant Barrier to Access

Beyond the workplace, many LMI workers also rely on the public benefits system but continue to face hurdles in accessing these benefits. Over $80 billion in public benefits goes untapped annually due to complex eligibility requirements, administrative barriers, and fragmented delivery systems.

While public and workplace benefits are often viewed as separate, they are deeply intertwined for LMI consumers who navigate between the two to manage their day-to-day financial expenses, cover short-term needs, and plan for the future. Modernizing and connecting the benefits system across the public and private sectors to ensure people have access to, and utilize, a full suite of benefits that meets their needs, is more crucial than ever before.