JD.com Underperforms Industry in 3 Months: Should You Book Profits?

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JD.com JD shares have plunged 18.5% in the trailing three months, underperforming the Zacks Internet - Commerce industry’s growth of 8% and the Zacks Retail-Wholesale sector’s return of 7%. 

JD’s underperformance in its shares is driven by a mix of structural and operational challenges that continue to weigh on investor sentiment. While revenue growth remains solid, which increased 16% year over year in the first quarter of 2025, the company is grappling with thinning margins across its core and emerging businesses, raising questions about long-term profitability.

At the same time, JD faces intense competition across key segments, from traditional e-commerce rivals to newer entrants in food delivery and low-tier markets. As the company pushes aggressively into these areas, its cost pressures are mounting and returns remain uncertain. Let’s delve deeper to unpack these challenges and understand why it may be best for investors to stay away from the stock for now.

JD Underperforms Industry in 3 Months

Zacks Investment Research
Zacks Investment Research


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JD’s Margins Are Eroding Amid Growth Push

JD reported a non-GAAP operating margin of just 3.9% in the first quarter of 2025, highlighting its continued struggle to convert strong top-line growth into sustainable profitability. While JD Retail managed a margin of 4.9%, up from 4.1% a year ago, the overall picture remains weak. JD Logistics delivered a thin margin of 0.3% and the New Businesses segment posted a non-GAAP operating loss of RMB 1.3 billion, translating to a steep negative 23.1% margin. These figures underscore the inefficiencies in JD’s broader operations outside of its core retail business.

The pressure on margins is further intensified by rising expenses. Fulfillment costs jumped 17.4% year over year to RMB 19.7 billion, outpacing revenue growth and increasing their share of total revenues to 6.6%. Marketing and R&D expenses also climbed, limiting JD’s ability to scale profitably. Despite improvements in gross margin, these rising cost burdens raise serious concerns about the company's ability to achieve meaningful margin expansion across all segments.

JD’s Expansion Strategy Comes at a Cost

JD continues to spend aggressively on new growth avenues, but the payoff remains uncertain. In the first quarter of 2025, the company officially launched its food delivery business, onboarded more than a million merchants and ramped up investments in AI and automation. However, these initiatives are still in early stages and have yet to deliver meaningful financial contributions.

The company acknowledged that many operational systems are still under development and the focus remains on scaling rather than profitability. With heavy upfront costs and limited near-term returns, JD’s expansion strategy adds risk to an already competitive and margin-sensitive environment.