How Samsung is leading the charge to reinvent the smartphone

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The smartphone in your pocket hasn’t changed for years.

Sure, its camera and screen have gotten a few updates, and its processor is more powerful, but overall, it’s been the same black rectangle for as long as you can probably remember.

But Samsung is leading a charge among smartphone makers to develop a new class of smartphones that fold and flip open. Changing people’s habits, though, is tough. Especially when it comes to their most important gadget.

So to get the lowdown on how Samsung plans to make that happen, I traveled to South Korea to attend the company’s "Unpacked" event, where it debuted its Galaxy Z Flip 5 and Galaxy Z Fold 5 phones. I also toured the company’s facilities, getting an up-close look at how the tech giant builds its newest foldables.

Samsung versus Apple

Samsung has been outfitting its phones with wireless charging, massive displays, and high-powered zoom on its cameras well before Apple (AAPL) was doing any of that. And the company is continuing that history with its latest foldables.

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The smartphone industry is ruled by both Samsung and Apple. According to Counterpoint Research, Samsung controlled 22% of the global smartphone market as of Q1 2023. That’s just above Apple’s 21% market share and well ahead of Chinese rivals including Oppo and Xiaomi.

In the US, though, Apple's iPhone reigns supreme, capturing 57% of the smartphone market, according to StatCounter. Samsung, meanwhile, has 27%.

But in South Korea, it’s a different story.

There, the company controls a whopping 63% of the smartphone market, while Apple has 31%. It’s a difference that’s as clear as day the minute you step off of your plane at Incheon International Airport. Everywhere you look, people are using Samsung smartphones.

It’s a stark contrast to the US, where if you’re the person with a green bubble, the telltale sign of an Android phone in your group chat, you might get some snide remarks from your friends.

Flipping and folding phones

Samsung’s foldable efforts were front and center during the event. The $1,799 Fold 5 has a slightly slimmer front-cover display than your average smartphone but unfolds like a book to a massive 7.6-inch screen.

The Z Flip 5 starts at $999 and has a clam-shell design. Up front is a 3.4-inch cover screen. But when you unfold it, you’re met by a 6.7-inch display. Apple's iPhone 14 Pro starts at $999.

Building and getting these folding phones is different from putting together candy bar-style smartphones. And so, to see how Samsung managed to put together a pair of handsets that fold in half, I visited the company’s smartphone manufacturing facility in Gumi, South Korea.